Some careers have more impact than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in…
Skills: Business Analysis, Requirements Gathering, Design Thinking, Agile, Scaled Agile
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Director, Corporate Banking - International Mid Markets
Melbourne, Victoria, Australia · Hybrid
Senior+$16B raised
Some career choices have more impact than others At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for ou…
Skills: Corporate Banking, Client Relationship Management, New Business Acquisition, Credit Structuring, Trade Finance
Director, Corporate Banking - International Mid Markets
Sydney, New South Wales, Australia · Hybrid
Senior+$16B raised
Some career choices have more impact than others At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for ou…
Skills: Corporate Banking, Client Relationship Management, New Business Acquisition, Credit Structuring, Trade Finance
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
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Guangzhou City, Guangdong Province, China · Hybrid
Senior$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Guangzhou City, Guangdong Province, China · Hybrid
Senior+$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Technical Delivery, Customer Data Management, Mainframe Technologies, API Integration, Spring Boot
Guangzhou City, Guangdong Province, China · Hybrid
Senior$16B raised
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Guangzhou City, Guangdong Province, China · Hybrid
Senior$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
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Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Agile/Scrum, Business Analysis, Project Management, Stakeholder Management, Requirement Elicitation
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Spring Boot, Spring Cloud, Microservices Architecture, SQL
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Spring Boot, Spring Cloud, Microservices Architecture, RESTful API
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Agile/Scrum, Business Analysis, Project Management, Stakeholder Management, Requirement Elicitation
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Spring Boot, Spring Cloud, Microservices Architecture, RESTful API
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Agile/Scrum, Business Analysis, Project Management, Stakeholder Management, Requirement Elicitation
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Spring Boot, Spring Cloud, Microservices Architecture, RESTful API
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Spring Boot, Spring Cloud, Microservices Architecture, RESTful API
Guangzhou City, Guangdong Province, China · On-site
Mid level$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
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Full-time
Continuous Professional Development, Flexible Working
Posted 20d ago
~40 hrs/week
Responsibilities
The Business Analyst translates complex information into structured requirements and guides teams through design and implementation. They act as an expert across multiple projects, exercising independent judgment to overcome obstacles in a professional manner.
Requirements
Candidates need over 9 years of business analysis experience, preferably in banking, with a strong background in large-scale digital transformations. Expertise in AI/GenAI for chat journeys and proficiency in Agile methodologies and tools like JIRA are required.
Full job description
Some careers have more impact than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst
In this role, you will be:
Business Analyst is required articulates or translates complex information in clear, meaningful and structured way to suit audience.
They often act as an expert across multiple projects or programmes simultaneously, owning capability and guiding the teams on their requirements gathering, design, change or implementation approach.
The jobholder will not be subject to close supervision and will be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances.
He / She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct.
To be successful you will be:
Previous experience in leading BA activities for large scale business transformation programs that have diverse, geographically distributed teams.
Strong experience in analyzing digital chat journeys across mobile and web, including chatbot and voicebot implementations using AI/GenAI.
Expert in change methodologies including but not limited to customer experience, digital transformation, Design-led change, including significant experience in Agile roles.
9+ years of experience in business analysis and most recent experience preferably in the banking and financial domain.
Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects
Practical working knowledge of scaled agile. Expert in tools such as JIRA, Confluence & MS Project
You’ll achieve more when you join HSBC
www.hsbc.com/careers
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued By HSBC Electronic Data Processing (India) Private LTD
Related keywords
Business AnalysisBankingFinancial ServicesDigital TransformationAIGenAIChatbotVoicebotAgileScaled AgileDesign-led ChangeCustomer ExperienceJiraConfluenceMS ProjectRequirements Gathering
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking