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Design and develop cross-platform endpoint agents and scalable telemetry pipelines for Windows, MacOS, and Linux environments. Build AI-powered automation and low-level data collection frameworks to improve device diagnostics and insights.
Requires 8+ years of software engineering experience with deep expertise in OS internals and enterprise endpoint software. Proficiency in C++, C#, Go, or Rust and strong experience with AWS cloud services are essential.
Overview
We are seeking a highly skilled Senior Software Engineer to help build and scale HP's device analytics and insights platform. This role focuses on collecting, processing, and analyzing telemetry from millions of endpoints across Windows, MacOS, and Linux environments while enabling intelligent device insights, diagnostics, and automation.
The ideal candidate has deep systems-level expertise, strong cloud engineering experience, and a proven track record building enterprise-grade endpoint software deployed at scale.
Responsibilities
Design and develop cross-platform endpoint agents for Windows, and MacOS.
Build scalable telemetry pipelines for device health, performance, inventory, and diagnostics collection.
Develop low-level data collection frameworks interacting with OS internals and native APIs.
Investigate and resolve complex binary crashes, performance bottlenecks, and production incidents.
Design plugin-based architectures enabling extensible analytics and telemetry capabilities.
Build AI-powered automation, AI agents, and MCP tools to improve diagnostics and customer workflows.
Collaborate with cloud, security, and data engineering teams to deliver end-to-end solutions.
Support enterprise deployments and update mechanisms.
Contribute to AI-enabled diagnostics, automation, and agent workflows.
Collaborate with product, cloud, and platform engineering teams.
Required Qualifications
Systems & Platform Expertise
Strong understanding of Windows and MacOS internals.
Experience developing system services, daemons, background processes, and desktop applications.
Knowledge of device lifecycle, domain joining, device identity, and enterprise endpoint management.
Experience troubleshooting OS-level issues, native code crashes, memory leaks, and performance problems.
Enterprise Networking
Experience developing code that supports:
Enterprise proxies
Kerberos authentication
NTLM authentication
Secure network communications
Cloud & Distributed Systems
Strong AWS experience, including:
AWS IoT
AWS Kinesis
AWS CloudFront
Event-driven architectures
Large-scale telemetry ingestion pipelines
Software Engineering
Proficiency in one or more of:
C++
C#
Powershell - development modules
Go
Rust
Experience with plugin architecture and modular software design.
Ability to debug crashes and analyze application logs.
AI Agents & Workflow orchestration
Exposure to AI agents and workflow orchestration.
Familiarity with MCP tools and integrations is a plus.
Preferred Qualifications
Experience with developing windows .net based services desktop based application with windows internals knowledge
Familiarity with client-server architecture. AWS managed services knowledge is preferrable.
Analytical skills with respect to understanding of device data patterns.
Experience collecting and analyzing low-level device telemetry.
Knowledge of enterprise security and compliance practices
Experience & Education
8+ years of software engineering experience.
5+ years building enterprise endpoint or systems software.
Demonstrated ownership of large-scale production systems.
B.E/B.Tech preferred or any Bachelors degree.
#LI-POST
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
HP, for your best work.
Offices: 1501 Page Mill Road, Palo Alto, CA 94304, US · Cami de Can Graells, 1, Sant Cugat del Valles, Catalonia 08174, ES · Soseaua Fabrica de Glucoza 5, Bucharest, Bucharest 020331, RO · Engholm Parkvej 8, Lillerod, Capital Region 3450, DK · 11311 W Chinden Blvd, Boise, ID 83714, US
HP, for your best work.
Offices: 1501 Page Mill Road, Palo Alto, CA 94304, US · Cami de Can Graells, 1, Sant Cugat del Valles, Catalonia 08174, ES · Soseaua Fabrica de Glucoza 5, Bucharest, Bucharest 020331, RO · Engholm Parkvej 8, Lillerod, Capital Region 3450, DK · 11311 W Chinden Blvd, Boise, ID 83714, US
