The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
Skills: Business performance management, KPI tracking, Dashboard maintenance, Data analytics, Business analysis
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
Job Summary The job holder is responsible for administering the daily operations of customer service functions, ensuring a high level of service across various areas such as concierge, security, activity rooms, parking f…
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
Skills: Building Management System (BMS), Energy Audit, Facilities Management, Energy Efficiency, Project Management
Job Summary The job holder is responsible for administering the daily operations of customer service functions, ensuring a high level of service across various areas such as concierge, security, activity rooms, parking f…
Membership Services Assistant - Hotline (1 year temp)
Sha Tin District, Hong Kong, China · On-site
Entry level
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
Skills: Risk Management, Data Analysis, Risk Assessment, Governance, Risk Reporting
有關本會 The Hong Kong Jockey Club 香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助香港特區政府打擊非法賭博。 Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class …
Job Summary The job holder is responsible for administering the daily operations of customer service functions, ensuring a high level of service across various areas such as concierge, security, activity rooms, parking f…
Job Summary The job holder is responsible for administering the daily operations of customer service functions, ensuring a high level of service across various areas such as concierge, security, activity rooms, parking f…
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
Skills: Preventive Maintenance, Technical Troubleshooting, Statutory Compliance, Vendor Management, Health and Safety Procedures
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
有關本會 The Hong Kong Jockey Club 香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助香港特區政府打擊非法賭博。 Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class …
有關本會 The Hong Kong Jockey Club 香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助香港特區政府打擊非法賭博。 Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class …
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
Skills: Wine Sourcing, Wine List Development, Financial Performance Review, Member Relationship Management, HACCP Compliance
有關本會 The Hong Kong Jockey Club 香港賽馬會(「馬會」)成立於1884年,是致力建設更美好社會的世界級賽馬機構。馬會透過其結合賽馬及馬場娛樂、會員會所、有節制體育博彩及獎券,以及慈善及社區貢獻的獨特綜合營運模式,創造經濟及社會價值,並協助香港特區政府打擊非法賭博。 Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class …
The Hong Kong Jockey Club Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, co…
Skills: KPI Tracking, Business Analysis, Data Analytics, Programme Management, Performance Reporting
Job Summary The job holder is responsible for administering the daily operations of customer service functions, ensuring a high level of service across various areas such as concierge, security, activity rooms, parking f…
Job Summary The job holder is responsible for administering the daily operations of customer service functions, ensuring a high level of service across various areas such as concierge, security, activity rooms, parking f…
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Full-time
Competitive salary, Development opportunities
Posted 5d ago
~40 hrs/week
Responsibilities
The role involves implementing and managing performance frameworks, including KPI tracking, dashboard maintenance, and regular business reporting. You will also support programme delivery by monitoring milestones, risks, and dependencies while collaborating with cross-functional stakeholders to drive business insights.
Requirements
Candidates should have experience in business management, data analytics, or programme management, along with strong analytical and problem-solving skills. Proficiency in performance reporting, dashboarding, and understanding business metrics is essential for this position.
Full job description
The Hong Kong Jockey Club
Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.
The Department
Since 1884, The Hong Kong Jockey Club has been a cornerstone of Hong Kong’s sports and entertainment landscape, driving innovation while contributing to the betterment of society. We are seeking motivated individuals eager to help shape the future of sports and entertainment in a fast-paced, dynamic environment. If you value creativity, collaboration, innovation, and love a challenge, this opportunity is for you.
The Job
Support the implementation and ongoing management of the performance management framework, including KPI tracking, dashboard maintenance, and reporting routines, to provide clear visibility of business performance
Prepare regular business performance reports and analysis, ensuring timely, accurate, and relevant insights are available to support management discussions and decision-making
Support programme delivery tracking by monitoring milestones, risks, issues, dependencies, and follow-up actions, helping to maintain effective execution discipline across workstreams
Work with cross-functional stakeholders to consolidate performance updates, identify issues and opportunities, and support the tracking of agreed management actions
Assist in business and programme review meetings by preparing materials, analysing performance trends, and highlighting key observations for discussion
Apply data analytics to generate insights, improve reporting quality, and support forecasting or scenario analysis where needed
Support collaboration across the wider Programme and Business Management team to ensure alignment between business priorities, programme delivery, and performance outcomes
Ensures compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s business
Undertakes other duties as assigned by Line Manager
About You
Experience in business management, business/data analytics, programme management, or a related function
Experience in performance reporting, business analysis, process design, management information, or governance support
Exposure to cross-functional programme delivery, transformation initiatives, or new business launches is an advantage
Experience in sports wagering, sports business, digital product, or other fast-paced consumer businesses is an advantage
Experience in data analysis and business insight generation is preferred
Prior people management experience is not essential, though experience in mentoring junior team members or coordinating work across teams would be beneficial
Good understanding of business performance metrics and reporting processes
Strong analytical and problem-solving skills, with the ability to interpret data and identify trends, issues, and opportunities
Experience with dashboarding, management reporting, and presentation of business insights
Intermediate understanding of programme management disciplines, including milestone tracking, risk and issue management, and governance support
Good understanding of financial and commercial performance indicators
Familiarity with data analytics tools and techniques; exposure to AI-enabled analysis is an advantage
Good written and verbal communication skills, with the ability to work effectively with different stakeholder groups
Apply Now!
We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.
Add horsepower to your career today. If you do not meet all of the requirements but still believe you can make a difference, please apply.
Equal Opportunity and Inclusive Hiring
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected]. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
A world-class sports and entertainment organisation that acts continuously for the betterment of our society
Founded in 1884, The Hong Kong Jockey Club is a world-class sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling. In 2024/25, the Club returned a total of HK$39.1 billion to the community. This included HK$30.1 billion to the HKSAR Government in duty, profits tax and Lotteries Fund contributions and HK$9.0 billion in approved charity donations. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world’s leading charity donors. Our careers and part-time roles span everything from racing to retail.
There is simply nowhere like the Club to build the future you want.
A world-class sports and entertainment organisation that acts continuously for the betterment of our society
Founded in 1884, The Hong Kong Jockey Club is a world-class sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling. In 2024/25, the Club returned a total of HK$39.1 billion to the community. This included HK$30.1 billion to the HKSAR Government in duty, profits tax and Lotteries Fund contributions and HK$9.0 billion in approved charity donations. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world’s leading charity donors. Our careers and part-time roles span everything from racing to retail.
There is simply nowhere like the Club to build the future you want.