JD Experience – 8 + years Key Responsibilities • Design, build, and operate a secure, scalable, and cost efficient enterprise Generative AI platform on AWS, supporting production grade LLM applications in regulated envir…
Customer Service International Voice Team Member-BPS
Navi Mumbai, Maharashtra, India · On-site
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Capital Market Corporate Know Your Customer Team Member-BPS
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Full-time
Posted 52d ago
~40 hrs/week
Responsibilities
Design and operate a secure, scalable enterprise Generative AI platform on AWS for production-grade LLM applications. Manage the full platform lifecycle, including architecture, deployment, monitoring, and governance within regulated environments.
Requirements
Requires over 8 years of experience in AI/ML or Generative AI systems with strong Python skills. Must have expertise in AI evaluation techniques, Responsible AI principles, and AWS services.
Full job description
JD Experience – 8 + years Key Responsibilities
Design, build, and operate a secure, scalable, and cost efficient enterprise Generative AI platform on AWS, supporting production grade LLM applications in regulated environments.
Own the full GenAI platform lifecycle, including architecture, deployment, operations, monitoring, incident management, and continuous reliability and performance improvements.
Implement and run AWS Bedrock–based solutions, enabling LLM inference, RAG, Agents, and Guardrails with high availability, fault tolerance, and SLA compliance.
Establish strong operational and governance frameworks, covering observability, alerting, RCA, security controls, access management, compliance, and cost optimization.
Bring deep expertise in cloud ML platforms and financial services, with strong Python skills, AWS services knowledge, GenAI hands on experience, and a background in production support, reliability engineering, and AI governance. Required Skills
8+ years of experience in hands on exposure to AI/ML or Generative AI systems
Strong understanding of AI evaluation techniques, including hallucination detection, factual accuracy, bias, and output consistency
Knowledge of Responsible AI principles, including fairness, transparency, and explainability
Python (must-have) and Experience with: REST APIs and microservices
Related keywords
Generative AIAWSAWS BedrockLLMRAGAgentsGuardrailsPythonREST APIsMicroservicesAI GovernanceHallucination DetectionFactual AccuracyBias DetectionResponsible AICloud ML
Creating Smiles through great people and technology!
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Navi Mumbai, Maharashtra
LinkedIn followers
2,054,468
Total funding
$68M
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.
As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.
Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
Offices: #1, Sector III, Millennium Business Park,, 'A' Block , TTC Industrial Estate, Mahape,, Navi Mumbai, Maharashtra 400710, IN · 1 Sarjapur Main Road, Bengaluru, Karnataka 560035, IN · H5, Sipcot IT Park, Navallur Post, Kancheepuram District, Chennai, Tamil Nadu 603103, IN · North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi,, Pune, Maharastra 411057, IN
Creating Smiles through great people and technology!
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Navi Mumbai, Maharashtra
LinkedIn followers
2,054,468
Total funding
$68M
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.
As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.
Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
Offices: #1, Sector III, Millennium Business Park,, 'A' Block , TTC Industrial Estate, Mahape,, Navi Mumbai, Maharashtra 400710, IN · 1 Sarjapur Main Road, Bengaluru, Karnataka 560035, IN · H5, Sipcot IT Park, Navallur Post, Kancheepuram District, Chennai, Tamil Nadu 603103, IN · North Block, Plot No. 19, Rajiv Gandhi InfoTech Park, MIDC - SEZ, Phase 3, Hinjawadi,, Pune, Maharastra 411057, IN