San Antonio, Texas, United States · On-site
Job Family: Workplace Relations Travel Required: Up to 10% Clearance Required: None What You Will Do: The Employee Relations Investigations Manager leads a centralized team of Employee Relations Investigators responsible…
Skills: Workplace Investigations, Employee Relations, Team Leadership, Case Management, Employment Law
McLean, Virginia, United States · On-site
Job Family: Finance & Accounting Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Support federal clients in optimizing finance organization operations, including audit readiness,…
Skills: Financial Management, Audit Readiness, Accounting, Logistics, Property Management
El Segundo, California, United States · Hybrid
$38k–$63k/yr
Job Family: Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: The Insurance Patient Account Representative - Hospital A/R Emphasis is an extension of a client’s business offi…
Skills: Hospital Claims Account Review, Appeals & Denials, Medicare/Medicaid Insurance Follow-up, Customer Service, Billing
San Marcos, California, United States · Hybrid
$38k–$63k/yr
Job Family: PFS Billing Travel Required: None Clearance Required: None The Medical Biller - Hospital Commercial Biller is expected to perform all areas of initial billing, secondary billing, and payer audit follow-up for…
Skills: Hospital Billing, Claims Processing, Payer Audit Follow-up, Electronic Billing Systems, HIPAA Compliance
Arlington, Virginia, United States · Hybrid
Job Family: Management Consulting Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: Opportunity Guidehouse supports the U.S. Department of Transportation (DOT) to execute its miss…
Skills: Process Improvement, Federal Grants Lifecycle, Critical Thinking, Client Interaction, Facilitation
Chicago, Illinois, United States · Remote OK
$135k–$225k/yr
Job Family: Technology Consulting Travel Required: Up to 50% Clearance Required: None Guidehouse’s Health Technology Consulting (HTC) practice is looking for an Associate Director to lead revenue cycle technology engagem…
Skills: Epic Revenue Cycle, Health IT Consulting, Revenue Cycle Management, Client Relationship Management, Business Development
San Antonio, Texas, United States · On-site
$61k–$101k/yr
Job Family: Business Systems Analysis (ESA), Operational Effectiveness (ESA) Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: We are seeking experienced Revenue Cycle Manage…
Skills: Revenue Cycle Management, Healthcare Billing, Medical Coding, Data Analysis, EHR Configuration
Fairview Heights, Illinois, United States · On-site
$77k–$129k/yr
Job Family: Data Engineering & Architecture Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Provide data analysis, management, and reporting support for enterprise systems and mi…
Skills: Sql, Relational Databases, Python, R, Power BI
McLean, Virginia, United States · Hybrid
$98k–$163k/yr
Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: None What You Will Do: Serve as a Business Analyst supporting the Platforms - ServiceNow team. Partner with business stakeholders,…
Skills: Business Analysis, ServiceNow, Requirements Gathering, User Stories, Process Mapping
Bethesda, Maryland, United States · On-site
$115k–$173k/yr
Job Family: Communications Engineering (COE), Data Science & Analysis (ESA), Electrical Engineering (ELE), IT Architecture/Cloud (ESA), Mechanical Engineering (MCE), Modeling & Simulation Engineering (MSE), Production, I…
Skills: Waveform & RF Communications, Wireless Communications Systems, Artificial Intelligence, Machine Learning, Modeling & Simulation
New York, New York, United States · On-site
$130k–$216k/yr
Job Family: Technology Consulting Travel Required: Up to 50% Clearance Required: Ability to Obtain Public Trust What You Will Do: The API Developer/Data Engineering Managing (Lead) Consultant serves as a trusted advisor …
Skills: Python, Java, JavaScript, .NET C#, RESTful API
New York, New York, United States · On-site
$122k–$204k/yr
Job Family: Strategy & Transformation Consulting Travel Required: Up to 50% Clearance Required: None Managing Consultant – Digital Assets Strategy & Transformation What You Will Do: Guidehouse is seeking a Managing Consu…
Skills: Digital Asset Strategy, Market Assessment, Business Case Development, Go-to-market Strategy, Operating Model Design
San Antonio, Texas, United States · On-site
Job Family: SAAS/PAAS/Cloud Application Development Travel Required: None Clearance Required: None What You Will Do: Guidehouse is seeking a Salesforce Developer to support implementation teams, break/fix operations and …
Skills: Salesforce Development, Apex, Lightning Web Components, Salesforce Flows, REST/SOAP APIs
McLean, Virginia, United States · Hybrid
$98k–$163k/yr
Job Family: Business Systems Analysis (Digital) Travel Required: Up to 25% Clearance Required: None What You Will Do: Serve as a Senior Business Analyst supporting the Platforms - ServiceNow team. Partner with business s…
Skills: Business Analysis, ServiceNow, Requirements Gathering, User Stories, Process Mapping
Ventura, California, United States · On-site
$87k–$131k/yr
Job Family: Data Science (DAN), Data Science & Analysis (ESA), Financial Management (FIN), Operational Effectiveness (ESA), Program Analysis (PAN), Program Management (PRO) Travel Required: Up to 10% Clearance Required: …
Skills: Financial Planning, Budgeting, Data Analytics, Financial Modeling, Internal Controls
Lewisville, Texas, United States · Hybrid
Job Family: PFS General Travel Required: Up to 10% Clearance Required: None What You Will Do: The Project Supervisor (Physician Revenue Cycle - Physician Claims) is responsible for overseeing the daily operations of a pr…
Skills: People Leadership, Revenue Cycle Management, Physician Claims, HIPAA Compliance, Performance Management
McLean, Virginia, United States · On-site
Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: Ability to Obtain Secret What You Will Do: Design, develop, and maintain solutions using Microsoft Power Platform, including Power App…
Skills: Microsoft Power Platform, Power Apps, Power Automate, Power BI, SharePoint Online
Arlington, Virginia, United States · Hybrid
Job Family: Management Consulting Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: Guidehouse supports the U.S. Department of Transportation (DOT) to execute its mission to ensur…
Skills: Process Improvement, Federal Grants Management, Post-Award Management, Client Interaction, Facilitation
San Antonio, Texas, United States · On-site
Job Family: Administration Support and Clerical Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust What You Will Do: As a Program Accounting Associate Analyst, you will be responsible for perfo…
Skills: Accounting, Financial Review, Data Analysis, MS Office, Microsoft Excel
Kansas City, Missouri, United States · Remote OK
$35k–$58k/yr
Job Family: User Support Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: Administer Microsoft Windows Servers (Active Directory). Resolve technical problems related to applicati…
Skills: Active Directory, ServiceNow, Windows Server Administration, Technical Troubleshooting, Application Deployment
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Leads a centralized team of investigators to conduct fair and thorough workplace investigations while ensuring neutrality and defensibility. Partners with HR, Legal, and Compliance to manage intake, triage, and the resolution of sensitive organizational matters.
Requires a Bachelor's degree and at least 7 years of HR experience, with extensive expertise in conducting complex workplace investigations. Must have proven experience leading HR/ER professionals and a strong knowledge of federal and state EEO laws.
Travel Required:
Clearance Required:
What You Will Do:
The Employee Relations Investigations Manager leads a centralized team of Employee Relations Investigators responsible for conducting fair, timely, and thorough investigations into workplace concerns across the organization. Operating within a centralized Employee Relations model, this role ensures that all formal investigations are owned, managed, and executed by the investigations team using consistent methodologies, documentation practices, and quality standards.
This leader is accountable for the integrity, neutrality, and defensibility of investigations, while balancing employee experience, organizational risk, and business context. The Investigations Manager partners closely with Employee Relations Consultants, HR Business Partners, Employment Counsel, Ethics & Compliance, and senior leadership to ensure appropriate intake, triage, execution, and outcome management of sensitive matters.
Lead, coach, and develop a centralized team of Employee Relations Investigators operating in a pooled model.
Standardize investigative methodologies, interview techniques, and evidence evaluation practices.
Assign cases based on investigator capacity, complexity, experience, and potential conflicts of interest.
Establish and reinforce expectations around neutrality and objectivity, investigative rigor, timeliness, documentation quality, professionalism and discretion.
Monitor investigator workload, case progression, and overall team capacity.
Ensure consistent execution of investigations from intake through closure. Conduct quality reviews of investigation outputs (e.g., summaries, reports, findings).
Maintain audit-ready investigation files that withstand internal review, legal scrutiny, and external challenge.
Oversee centralized intake processes in partnership with ER Consultants, HRBPs, Compliance, and Legal. Evaluate severity, risk, and scope of allegations to determine investigation approach. Prioritize cases based on urgency, legal exposure, employee impact, and reputational risk.
Drive continuous improvement in investigation processes, efficiency, and quality. Partner with ER Operations on workflow optimization and reporting.
What You Will Need:
Bachelor’s Degree and a minimum of 7 years of related HR experience.
Extensive experience in conducting workplace investigations, including complex and high-risk matters.
Prior experience managing or leading investigators or HR/ER professionals.
Strong knowledge of investigation techniques, evidence evaluation, credibility assessment, documentation standards, and employment practices.
Demonstrated knowledge of federal and state EEO laws and state HR policies.
Proven track record of working independently to achieve key results, while keeping management and colleagues abreast of critical issues.
Excellent organizational skills.
Excellent written and verbal communications.
Collaboration skills and experience working with other internal human capital and legal stakeholders
Experience acting as a trusted advisor to leaders, peers, and employees with a consultative approach
Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
Knowledge of HR technologies, including HRIS and/or Case Management Tool
Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings clearly and concisely in writing
Ability to work independently and utilize resources to solve a variety of complex, highly sensitive people issues
Ability to prioritize work in fast paced, highly matrixed environment.
What Would Be Nice to Have:
Bachelor’s degree in business, HR, or a related field
Experience in global investigations or multi-jurisdictional environments.
Certified Employee Relations Professional (CERP) Certification,
HR Certification, including PHR and SPHR
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Empowering our clients to meaningfully shape the future.
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
Offices: 1676 International Dr, 800, McLean, Virginia 22102, US · 1800 Tysons Blvd, McLean, Virginia 22102, US · 1000 Wilson Blvd, Suite 1400, Arlington, Virginia 22209, US · 111 Congress Ave, Suite 2500, Austin, Texas 78701, US · 125 High St, Suite 401, Boston, Massachusetts 02110, US
Empowering our clients to meaningfully shape the future.
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
Offices: 1676 International Dr, 800, McLean, Virginia 22102, US · 1800 Tysons Blvd, McLean, Virginia 22102, US · 1000 Wilson Blvd, Suite 1400, Arlington, Virginia 22209, US · 111 Congress Ave, Suite 2500, Austin, Texas 78701, US · 125 High St, Suite 401, Boston, Massachusetts 02110, US
