Manila, Metro Manila, Philippines · On-site
As Sr. Project Manager, you will manage the Regional PMO (Project Management Office) that is responsible for all project launches and implementation across all Gear Inc. service delivery locations. You will be responsibl…
Skills: Project Management, PMO Management, Strategic Planning, Operational Execution, People Leadership
Kolkata, West Bengal, India · On-site
Walk IN Interview Date 7th & Customer Support Agent -English & Bengali Our Ideal Customer Support Agent will take responsibility for the following: Respond efficiently, accurately and with compassion to users who reach o…
Skills: English Communication, Bengali Communication, Customer Support, CRM Software, Typing Skills
Kolkata, West Bengal, India · On-site
Job title: GA OFFICER ( Transport & Facility Officer ) Working Location: Kolkata, India. General Affairs (GA) Officer About the Opportunity: We are seeking a dependable and proactive General Affairs (GA) Officer to be pa…
Skills: Transport Coordination, Fleet Management, General Affairs, Vendor Management, Logistics Support
Kuala Lumpur, Kuala Lumpur, Malaysia · Remote OK
About the Opportunity: We are seeking a strategic and client-focused Global Head of Talent Acquisition to lead our worldwide hiring operations. The ideal candidate brings proven leadership in BPO hiring environments, exc…
Skills: Global Talent Acquisition Strategy, BPO Recruitment, Client Management, Stakeholder Engagement, Volume Hiring
Kolkata, West Bengal, India · On-site
Introduction Gear Inc. is seeking a Senior Team Lead (STL), ideal candidates will play a pivotal role in overseeing daily operations within the medical billing and accounts receivable (AR) team. This role is designed to …
Skills: Medical Billing, Accounts Receivable, Denial Management, Team Leadership, Revenue Cycle Management
Kolkata, West Bengal, India · On-site
Job Description: Our Company is looking for a Moderation Team Leader to join our Moderation team.Your main responsibilities are: Create an inspiring team environment with an open communication cultureSet clear team goals…
Skills: Team Leadership, Content Moderation, English Proficiency, Bengali Proficiency, Performance Monitoring
Muntinlupa, Metro Manila, Philippines · On-site
Job Location: Muntinlupa, Metro Manila, Philippines Job Name : Junior Medical AR & Denial Management Specialist Job Description : Sign-On Bonus Offered! Join us and receive a competitive sign-on bonus as a welcome to our…
Skills: Medical Billing, AR Calling, Denial Management, Outbound Calling, Data Categorization
Muntinlupa, Metro Manila, Philippines · On-site
The ideal candidates will have at least 2 years of experience in medical billing, AR Calling, Denial Management or a related field and possess strong English proficiency. As part of our client-facing team, you will be pr…
Skills: Medical Billing, AR Calling, Denial Management, Stakeholder Management, Data Categorization
Muntinlupa, Metro Manila, Philippines · On-site
Introduction Gear Inc. is seeking a Team Lead for a BPO (Business Process Outsourcing) company. Ideal candidates are able to adapt and are well-known for fast-moving and last-moment change. Responsibility Manage, inspire…
Skills: Team Management, Medical Billing, Insurance Claims, Denial Management, English Communication
Bangkok, Thailand · On-site
Job Description Handles the content safety of short-video products to ensure legal complianceCoordinate with supervisors to deal with contents violating community guidelines and update operations standardsPerform audit o…
Skills: Content Moderation, Thai Proficiency, Burmese Proficiency, English Communication, Legal Compliance
Muntinlupa, Metro Manila, Philippines · On-site
Quality Assurance & Performance Monitoring Audit a daily sample of billers' case transcripts.Document audit results in a standardized tracker and ensure Completeness and consistency of findings. Identify patterns and rec…
Skills: Quality Assurance, Performance Monitoring, Medical Billing, Healthcare AR, Revenue Cycle Management
Kolkata, West Bengal, India · On-site
We are arranging Walkin interviews at Gear Inc For Content Moderation ( Male Candidates Only ) Also Note Candidates who have given interview in last 6 months are not allowed Content Moderator - English/Bengali Language (…
Skills: Content Moderation, English Language, Bengali Language, Customer Service, Legal Compliance
Đà Nẵng, Vietnam · On-site
Responsibilities Provide mentoring, coaching, and direction to team members (of approximately 15-25 members); Handle client inquiries and provide appropriate solutions and alternatives within the time limits to ensure re…
Skills: People Management, Coaching, Mentoring, English Communication, Problem Solving
Muntinlupa, Metro Manila, Philippines · On-site
The STL is expected to mentor team leaders, manage escalations, guide productivity, and help improve operational workflows based on data insights and volume trends. They serve as a key link between operations, quality, t…
Skills: Leadership, Medical Billing, Denial Management, Revenue Cycle Management, Performance Management
Bangkok, Thailand · On-site
Job Description Responsible for overall performance and efficiency of team (15 - 20 persons).Motivate and strategize how to optimize productivity and efficiency of team to consistently achieve target.Ensure that agency i…
Skills: Team Management, Content Moderation, KPI Setting, Coaching, Performance Reporting
Bangkok, Thailand · On-site
Job Description Support training manager in matters regarding training and developmentManages the performance of trainers across sites (vertical)Provide mentorship and coaching to all trainersSupport trainers on daily-we…
Skills: Training Development, Mentorship, Coaching, Curriculum Design, Performance Evaluation
Kolkata, West Bengal, India · On-site
Quality Analyst Job description. If Interested share your resume at [email protected] PURPOSE OF THE POSITION The Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays…
Skills: Quality Assurance, Healthcare AR, Medical Billing, Denial Management, HIPAA Compliance
Muntinlupa, Metro Manila, Philippines · On-site
Key Responsibilities: Prepare and submit statements for review and compliance with Australian tax regulations. Utilize billing and financial management tasks. Maintain accurate financial records and reconcile accounts us…
Skills: Xero, BAS Preparation, Bookkeeping, Financial Reporting, Payroll Support
Muntinlupa, Metro Manila, Philippines · On-site
Gear Inc. is looking for a Service Delivery Specialist for our AU Telco team, you'll help manage project coordination and contribute to the success of critical initiatives. Key Responsibilities: Assist in the end-to-end …
Skills: Project Coordination, Service Delivery, Monday.com, Halo PSA, Zoho CRM
Muntinlupa, Metro Manila, Philippines · On-site
Designation Quality Analyst Subordinate Team Leader Job Level Intermediate Department Medical Billing/AR Reporting to Senior Operations Manager PURPOSE OF THE POSITION The Quality Analyst (QA) in the Healthcare Accounts …
Skills: Medical Billing, Accounts Receivable, Quality Assurance, HIPAA Compliance, Denial Management
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Manage the Regional PMO to oversee project launches and implementations across all service delivery locations. Lead a team of PMO leads to design best practices and ensure project timelines align with corporate objectives.
Requires a bachelor's degree and at least 4 years of experience in operations or project management, preferably within the BPO or Tech industries. PMP, Lean, or Lean Six Sigma certifications are highly desired.
As Sr. Project Manager, you will manage the Regional PMO (Project Management Office) that is responsible for all project launches and implementation across all Gear Inc. service delivery locations. You will be responsible for the strategic as well as operational execution of all project agenda as directed by the Head of Business Excellence and/or members of the Gear Inc. Executive leadership team. This is a people leader role that will manage a team of PMO leads.
Design and develop best practices and processes on project management to ensure that it aligns with corporate objectives and strategies.
Oversee all project management activities through collaboration with senior management and department/functional leaders and ensure all project timelines are being met at all times.
Provide direction, guidance, support, and development to PMO leads to improve individual performance and competencies
Manage project resource allocations and portfolio of projects and address opportunities and gaps that may cause delays or failure in implementation.
Build solid working relationships across geographies and organizations by managing and executing all stages of any standard and special projects including but not limited to new account launch, new line of business or account ramp, tools implementation, etc.
Define communication strategy to effectively manage communication with all stakeholders and serve as the liaison between the project management team and the executives/senior leaders.
Standardize project management tools and methodology by leveraging both industry and company standards including but not limited to implementation of project risk management framework, budget management, project performance tracking, and documentation and reporting practices
Bachelors degree or equivalent work experience
At least 4 years of experience in Operations, Project management, and/or Program Management roles (BPO industry preferred, or relevant industries like Tech, E-Commerce, IT or similar)
Highly analytical; experience with advanced analytics techniques and tools will be advantageous
Can confidently drive engagement with teams located in multiple locations and effectively communicate with different types of stakeholders and clients
PMP, Lean, or Lean Six Sigma certifications highly desired
Ability to travel to Gear Inc. locations globally as needed
Accelerating your business into the new height through our tailor-fit BPO solutions. Shift Gears. Drive Growth.
Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity. Why Gear Inc? ✅ Custom Integration: Solutions evolve to precisely fit client needs ✅ Global Reach: Localized expertise with a worldwide perspective ✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success. Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward. Visit GearInc.com to explore how we empower growth so you can focus on your core company functions. - Website: https://www.gearinc.com/ - Facebook: https://www.facebook.com/GearIncGlobal/ - Instagram: @gearincglobal - YouTube: http://www.youtube.com/@gearincglobal
Offices: 8 Eu Tong Sen Street, Singapore, Central Singapore 59818, SG
Accelerating your business into the new height through our tailor-fit BPO solutions. Shift Gears. Drive Growth.
Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity. Why Gear Inc? ✅ Custom Integration: Solutions evolve to precisely fit client needs ✅ Global Reach: Localized expertise with a worldwide perspective ✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success. Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward. Visit GearInc.com to explore how we empower growth so you can focus on your core company functions. - Website: https://www.gearinc.com/ - Facebook: https://www.facebook.com/GearIncGlobal/ - Instagram: @gearincglobal - YouTube: http://www.youtube.com/@gearincglobal
Offices: 8 Eu Tong Sen Street, Singapore, Central Singapore 59818, SG
