Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer support operations, Service delivery, Policy lifecycle services, Insurance domain knowledge, Leadership
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer support operations, Service delivery, Policy lifecycle services, Insurance domain knowledge, Communication skills
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer support operations, Service delivery, Client service, Policy lifecycle management, Team leadership
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer feedback analysis, Customer loyalty, Customer retention, Troubleshooting, Product knowledge
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer feedback analysis, Customer retention, Customer loyalty, Troubleshooting, Product knowledge
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Insurance, Finance, Microsoft Office, Excel, Word
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer engagement, Administrative tasks, Problem solving, Microsoft Excel, Microsoft Word
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer feedback analysis, Customer retention, Customer loyalty, Troubleshooting, Product knowledge
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer feedback evaluation, Client communication, Technical product knowledge, Troubleshooting, Data analysis
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer feedback analysis, Customer loyalty, Customer retention, Product knowledge, Troubleshooting
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Operations management, Customer feedback evaluation, Administrative tasks, Troubleshooting, Data analysis
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Operations management, Insurance, Customer engagement, Problem solving, Administrative tasks
Yelahanka taluku, Karnataka, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Customer feedback analysis, Customer retention, Customer loyalty, Troubleshooting, Product knowledge
Melbourne, Victoria, Australia · Hybrid
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Bid management, Tender management, Proposal writing, Stakeholder engagement, Written communication
Sacramento, California, United States · Remote Solely
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Workers compensation, Claims management, Leadership, People management, California workers compensation law
West Des Moines, Iowa, United States · Remote Solely
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Workers compensation claims, Claims management, Decision-making, Analytical skills, Communication
Rolling Meadows, Illinois, United States · Remote Solely
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Strategic planning, Financial modeling, Forecasting, Data-driven decision-making, Operational excellence
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote Solely
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowerin…
Skills: Talent Acquisition, Recruitment, Sourcing, Interviewing, Employer Branding
Pune, Maharashtra, India · Hybrid
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep …
Skills: Insurance domain knowledge, Stakeholder management, Leadership, Customer-centric approach, Communication skills
Syracuse, New York, United States · Remote Solely
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Workers compensation, Claims management, Team leadership, Performance management, Staff training
Yelahanka taluku, Karnataka, India • Hybrid
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The Senior Analyst manages customer support operations and ensures high-quality service delivery for policy lifecycle services. They act as a primary point of contact for the branch, supporting Client Service Managers and driving proactive renewal activities.
Candidates must hold a Bachelor's or Master's degree and possess 3-5 years of experience in the insurance domain. Additional preferences include insurance certifications, experience with service transitions, and a valid U.S. visa.
Senior Analyst - Service Support Management plays a crucial role in –
They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in
service support within an organization.
Responsibilities:
Qualifications:
Desired Skills and Competencies:
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Helping people and companies prevent, manage and overcome the impact of risk
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization. Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services. Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors. We have operations in the United States, Australia, and the United Kingdom. Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Helping people and companies prevent, manage and overcome the impact of risk
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization. Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services. Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors. We have operations in the United States, Australia, and the United Kingdom. Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
