Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Mailroom operations, Claims processing, Data entry, Document imaging, Records management
Claims Service Supervisor- West Sacramento, CA (Hybrid)
Muskingum County, Ohio, United States · Hybrid
$60k–$82k/yr
Senior$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Healthcare claims processing, Team leadership, Claims adjudication, Performance management, Data analysis
Provider Field Representative - Central California Remote
Muskingum County, Ohio, United States · Hybrid
Mid level$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Customer service, Claims research, Billing support, Training delivery, Public speaking
Muskingum County, Ohio, United States · Remote Solely
$56k–$79k/yr
Mid level$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Business analysis, Medicaid financial processing, Claims processing, SQL, Microsoft Excel
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Program leadership, Client delivery, Systems implementation, Medicaid Enterprise programs, Project management
Provider Enrollment Supervisor - Tucker, GA (Hybrid)
Tucker, Georgia, United States · Hybrid
$48k–$69k/yr
Mid level$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Team leadership, Provider enrollment, Credentialing, Medicaid, Problem-solving
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Muskingum County, Ohio, United States · Remote Solely
$87k–$124k/yr
Senior+$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Mainframe Operations, Production Control, Database Administration, z/OS, Batch Processing
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Muskingum County, Ohio, United States · Remote Solely
$87k–$124k/yr
Senior+$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Mainframe Operations, Production Control, Database Administration, z/OS, Batch Processing
Claims Resolution Representative Hybrid Warwick, RI
Perry County, Ohio, United States · Hybrid
$31k–$44k/yr
Mid level$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Muskingum County, Ohio, United States · Remote Solely
$90k–$110k/yr
Senior$1M raised
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your car…
Skills: Quality assurance audits, Clinical review validation, DRG clinical auditing, ICD-10-CM/PCS coding, Medical record documentation
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Customer service, Help desk software, Microsoft Office, Problem-solving, Written communication
Call Center Supervisor- West Sacramento, CA (Hybrid)
West Sacramento, California, United States · Hybrid
$52k–$74k/yr
Mid level$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Medi-Cal Vendor Manager- West Sacramento, CA - Remote
Muskingum County, Ohio, United States · Hybrid
$56k–$80k/yr
Senior$1M raised
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Vendor management, Contact center operations, Relationship management, Strategic change management, Data analysis
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Portfolio Management, Data Analysis & Reporting, Risk Management, Project Methodology, Software Development Lifecycle
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Service Delivery Management, Project Leadership, Program Management, Financial Budgeting, Forecasting
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll h…
Skills: Portfolio Management, Data Analysis & Reporting, Risk Management, Project Methodology, Software Development Lifecycle
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$31k–$44k/yr
Full-time
high school
Flexible vacation policy, 401(k) employer match, Comprehensive health benefits, Educational assistance, Leadership development academies, Technical development academies
Posted 13d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
The Mailroom Clerk is responsible for the receipt, sorting, preparation, and distribution of incoming healthcare claims and provider documentation. They must also scan, index, and track these documents while maintaining strict confidentiality of Protected Health Information.
Requirements
Candidates are required to have a High School Diploma or equivalent. Preferred qualifications include 1–3 years of experience in mailroom operations, healthcare administration, or records management.
Full job description
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
The Mailroom Clerk is responsible for supporting Claims Operations through the receipt, sorting, preparation, tracking, and distribution of incoming mail and documentation. The majority of incoming mail consists of healthcare claims, provider correspondence, medical records, and supporting documentation that must be accurately prepared for imaging and processing within the Medicaid Management Information System (MMIS).
This position plays a critical role in ensuring timely handling of provider submissions and requires a highly reliable, detail-oriented individual who can work independently in a fast-paced environment while maintaining accuracy and established procedures.
Your role in our mission
Receive, sort, and distribute incoming mail, claims, and provider documentation to the appropriate departments.
Prepare, batch, scan, and index healthcare claims and documents for electronic imaging and processing.
Log, track, and reconcile incoming checks, financial documents, and mail volumes while maintaining accurate records.
Research and route misdirected or incomplete mail, coordinating with internal departments to ensure timely document delivery.
Maintain confidentiality of Protected Health Information (PHI) and provide operational support for special projects as needed.
What we're looking for
High School Diploma or equivalent required.
1–3 years of experience in mailroom operations, healthcare administration, records management, claims support, or a related field preferred.
Experience with healthcare claims, insurance documentation, provider correspondence, or medical terminology preferred.
Strong attention to detail, organizational skills, time management, and the ability to work independently.
Proficiency in Microsoft Office Suite with strong communication skills and the ability to maintain confidentiality.
What you should expect in this role
Full-time, on-site position located in Warwick, Rhode Island.
Handle high volumes of medical claims and provider documentation daily.
Perform physical tasks including standing, sorting, filing, and lifting mail trays and boxes.
Work independently to ensure business-critical documents are received, tracked, and processed accurately.
Support a critical function within the Rhode Island Medicaid Claims Operations team.
#LI-ONSITE
#LI-LS2
“The deadline to submit applications for this posting is 08/30/2026”
The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Related keywords
Mailroom ClerkClaims OperationsHealthcare claimsMedicaid Management Information SystemMMISProvider correspondenceMedical recordsElectronic imagingProtected Health InformationPHIRecords managementMicrosoft Office SuiteData entryDocument trackingAdministrative support
The people who build careers at Gainwell Technologies share one thing: they want their work to matter. Here, it does.
We're the essential ingredient that makes Medicaid work.
For more than 50 years, we've combined our sweeping scale and technology to turn complex policies into thriving programs. We act as the crucial connection bringing the U.S. healthcare ecosystem together, and we partner with state agencies to modernize public health.
Our solutions translate complex member data into meaningful action. We streamline administration, connect vital systems, and drive efficiency. This gives providers more time to focus on delivering quality care to the people who need it most.
When we bring Medicaid touchpoints to life, members thrive. From fighting fraud and recovering improper payments to speeding up verifications, every solution we deploy expands what's possible for the future of healthcare.
Less burden, more mission. Gainwell.
The people who build careers at Gainwell Technologies share one thing: they want their work to matter. Here, it does.
We're the essential ingredient that makes Medicaid work.
For more than 50 years, we've combined our sweeping scale and technology to turn complex policies into thriving programs. We act as the crucial connection bringing the U.S. healthcare ecosystem together, and we partner with state agencies to modernize public health.
Our solutions translate complex member data into meaningful action. We streamline administration, connect vital systems, and drive efficiency. This gives providers more time to focus on delivering quality care to the people who need it most.
When we bring Medicaid touchpoints to life, members thrive. From fighting fraud and recovering improper payments to speeding up verifications, every solution we deploy expands what's possible for the future of healthcare.
Less burden, more mission. Gainwell.