Ho Chi Minh City, Vietnam · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
Skills: Team Management, Customer Service, Call Center Operations, Quality Control, Training and Coaching
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
Skills: Underwriting, Claims Management, Risk Management, Regulatory Compliance, Leadership
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Enterprise Risk Management, Financial Risk Management, Operational Risk Management, Regulatory Compliance, Actuarial Science
Special capital Region of Jakarta, Java, Indonesia · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Communication Strategy, Marketing Collateral Creation, Copywriting, Editing, Proofreading
Guangzhou City, Guangdong Province, China · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Business Analysis, Product Ownership, Insurance Systems, Functional Specification, Stakeholder Management
Osaka, Japan · Hybrid
$5200k–$11500k/yr
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Infrastructure Architecture, Network Engineering, Microsoft Azure, Hybrid Network Management, English Communication
Hong Kong Island, Hong Kong, China · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Investment Management, Manager-of-Managers, Portfolio Construction, Asset Allocation, ALM
Hong Kong Island, Hong Kong, China · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Asset Liability Management, Strategic Asset Allocation, Tactical Asset Allocation, Risk Management, Portfolio Management
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Private Market Investments, Due Diligence, Financial Modelling, Corporate Finance, Valuation
Hong Kong Island, Hong Kong, China · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled app…
Skills: Private Market Investments, Due Diligence, Financial Modelling, Corporate Finance, Valuation
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Monitor and manage the performance of the outbound call center team and Voicebot efficiency. Focus on improving customer experience, handling complex complaints, and providing training and coaching for staff.
Requires a university degree and at least 3 years of experience in a team leader position, preferably within the life insurance industry. Proficiency in English and Vietnamese, along with strong management and analytical skills, is essential.
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
FWD Vietnam was established in 2016 and is a member of FWD Group. For more information, please visit www.fwd.com.vn
We are #FWDInsurance, a leading pan-Asian insurer that is changing the way people feel about insurance
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
Offices: 13/F, City Plaza 3, 14 Taikoo Wan Road, Quarry Bay, Hong Kong _, HK
We are #FWDInsurance, a leading pan-Asian insurer that is changing the way people feel about insurance
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
Offices: 13/F, City Plaza 3, 14 Taikoo Wan Road, Quarry Bay, Hong Kong _, HK
