About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
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About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
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About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
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About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
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Full-time
Posted 27d ago
~40 hrs/week
Responsibilities
The role focuses on translating platform strategy into detailed, implementable technical requirements and user stories for engineering teams. It involves managing the end-to-end traceability of features and ensuring consistency across multiple markets on the Omne digital platform.
Requirements
Candidates need over 7 years of experience as a Business Analyst in digital or platform environments with strong Agile delivery expertise. Proficiency in system integrations, APIs, and tools like Jira and Confluence is required.
Full job description
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
This role owns the translation of platform strategy into precise, implementable requirements that enable engineering teams to deliver consistently across markets
The Business Analyst works closely with Platform Managers to convert high-level platform capabilities into structured, testable, and execution-ready specifications across the Omne digital platform
KEY ACCOUNTAIBILITIES
1. Requirements Translation & Structuring
Own the breakdown of platform capabilities into detailed, implementable requirements (user stories, workflows, data mappings, API-level considerations)
Ensure all requirements are clear, unambiguous, and meet “ready for development” standards before sprint commitment
Maintain end-to-end traceability between business needs, requirements, and delivered features
2. Technical Alignment & Implementation Readiness
Translate business and platform requirements into system-level specifications aligned to engineering architecture
Work closely with engineering teams to ensure requirements are understood, feasible, and consistently implemented
Identify dependencies, integration points, and data flows across platform components
3. Delivery Support & Execution Quality
Support sprint execution by clarifying requirements, resolving ambiguities, and managing requirement changes
Own UAT readiness, including definition of test scenarios aligned to business requirements
Validate delivered outputs against defined requirements and ensure defects are clearly documented and resolved
We are #FWDInsurance, a leading pan-Asian insurer that is changing the way people feel about insurance
Industry
Insurance
Company size
5,001-10,000 employees
Founded
2013
Headquarters
Quarry Bay, Hong Kong
LinkedIn followers
159,557
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
Offices: 13/F, City Plaza 3, 14 Taikoo Wan Road, Quarry Bay, Hong Kong _, HK
Life insuranceHealth insuranceand Savings and wealth managementEmployee BenefitsFinanceLife InsuranceInsurance
We are #FWDInsurance, a leading pan-Asian insurer that is changing the way people feel about insurance
Industry
Insurance
Company size
5,001-10,000 employees
Founded
2013
Headquarters
Quarry Bay, Hong Kong
LinkedIn followers
159,557
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
Offices: 13/F, City Plaza 3, 14 Taikoo Wan Road, Quarry Bay, Hong Kong _, HK
Life insuranceHealth insuranceand Savings and wealth managementEmployee BenefitsFinanceLife InsuranceInsurance