Retail Store Associate - Client Acquisition Specialist (Full Time/Part Time)
Toronto, Ontario, Canada · On-site
Mid level$1.7B raised
About Moomoo Canada Financial Inc. (MFC) Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ: FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the …
Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded a…
Skills: Client Servicing, Account Opening, Sales Process Development, Customer Data Reporting, Compliance
Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded a…
Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded a…
Skills: Strategic Communications, Media Relations, Executive Positioning, Thought Leadership, Issues Management
Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded a…
About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limi…
About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limi…
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$1.7B raised
Media Strategy & Planning Collaborate with clients to articulate their capital market narrative and brand positioning, and develop tailored media communication strategies and proposals aligned with their business backgro…
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level$1.7B raised
Responsibilities: Provide financial PR strategies for pre-IPO companies in Hong Kong and US stock markets throughout the pre-listing, listing, and post-listing periods. Collaborate with the business team to pitch to clie…
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$1.7B raised
I. Front-End Business Development (Client Pitching & Client Acquisition) Business Opportunity Mining & Pitch Leadership: Proactively explore the demands for financial public relations services from pre-IPO enterprises an…
Skills: Financial Public Relations, Investor Relations, Client Acquisition, Crisis Management, Media Relations
Moomoo is a comprehensive brokerage platform that empowers proactive investors to take control of their financial future with ease and confidence. We integrate professional trading data, global financial news, a trading …
About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limi…
Who Are We? Moomoo was created with one goal in mind: to empower investors of all experience levels to confidently navigate the markets. This mission drives everything we do—from designing an intuitive platform to offeri…
Moomoo is a comprehensive brokerage platform that empowers proactive investors to take control of their financial future with ease and confidence. We integrate professional trading data, global financial news, a trading …
Retail Store Associate (Investment Brokerage) - Penang Outlet
George Town, Penang, Malaysia · On-site
Entry level$1.7B raised
Role Overview As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. …
Senior Retail Store Associate (Investment Brokerage) - Penang Outlet
George Town, Penang, Malaysia · On-site
Mid level$1.7B raised
Role Overview As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. …
Role Overview As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. …
Moomoo is an innovative investment and trading platform that is dedicated to empowering global investors with user-friendly yet powerful tools, data, and insights. Our mission is to transform the investment journey into …
Moomoo is an innovative investment and trading platform that is dedicated to empowering global investors with user-friendly yet powerful tools, data, and insights. Our mission is to transform the investment journey into …
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Full-time
bachelor degree
Competitive Salary, Comprehensive Benefits, Performance-based Incentives, Professional Growth Opportunities
Posted 35d ago
~40 hrs/week
Responsibilities
Proactively acquire new clients through community outreach, events, and walk-in traffic to build a client book. Manage the full onboarding process and ensure compliance with IIROC/CIRO regulations while meeting sales KPIs.
Requirements
Requires 2-3 years of experience in financial advisory or brokerage services with a strong 'hunter' mentality for lead generation. A bachelor's degree is preferred, along with proficiency in digital trading platforms and English communication.
Full job description
About Moomoo Canada Financial Inc. (MFC)
Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ: FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and innovative retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders, empowering them to take control of their financial futures.
Having launched in Canada just over two years ago, MFC has experienced significant growth and success. Based in Toronto, with convenient access to the city’s Line 1 TTC subway, our new office boasts bright, open spaces and spectacular views of the city. As we continue to scale, we are seeking to expand our team with a dynamic, growth-mindset Investment Representative.
At Moomoo Financial Canada Inc., we’re not just building a brokerage — we’re redefining how Canadians invest. As part of a global fintech leader, we equip investors with cutting-edge technology, market intelligence, and client experience that stands apart. Whether you’re new to investing or a seasoned trader, Moomoo offers the tools to trade smarter and grow faster.
Role Overview (Part Time/Full Time. Rotating shifts including weekends)
Moomoo Canada is redefining how Canadians invest - and we are looking for a driven, hunter-mentality professional to join our Bloor Street flagship store. This is not a passive service role. You will own client acquisition, build your book through proactive outreach, and be the face of Moomoo in the community. If you thrive in fast-paced environments, love closing, and are passionate about fintech, this is your seat.
Location: Markville Mall, Markham, ON or 95 Bloor Street West, Toronto, ON
Key Responsibilities
Proactively seek and acquire new clients through events, partnerships, walk-in traffic, and community outreach — a true hunter mindset
Deliver legendary, customer-centric service at every interaction to maximize retention and referrals
Onboard new clients: account opening, platform setup, and guided app walkthroughs
Meet and exceed quarterly and annual client acquisition KPIs and sales targets
Identify opportunities within your portfolio and network to cross-refer investment products
Coordinate and lead in-store events, workshops, roadshows, and brand partnership activations
Handle client inquiries and escalate complex cases to relevant teams with speed and care
Maintain full compliance with IIROC/CIRO regulations, MFC policies, and provincial/federal requirements
Contribute as a mentor and collaborative team member, building a positive high-performance culture
Provide feedback to continuously improve service workflows and the overall client experience
2–3 years in customer-facing financial advisory, retail investment, or brokerage services
Proven hunter mentality — you don't wait for leads, you create them
Strong knowledge of financial markets, brokerage platforms, and investment products
Canadian investment or banking background strongly preferred
Detail-oriented with comfort managing compliance documentation and regulatory requirements
Tech-savvy — fluent in digital platforms, trading apps, and CRM systems
Exceptional verbal and written communication skills in English
Comfortable managing goals, prioritizing tasks, and thriving in a fast-paced environment
Availability for rotating shifts including weekends and public holidays
Competitive salary, comprehensive benefits, and performance-based incentives
Opportunities for professional growth in a fast-growing fintech company
Beautiful office space in mid-town Toronto with stunning city views
Work in a company that’s a global leader in online brokerage and wealth management
How to Apply
If you are a results-driven individual with a passion for operations and technology in the trading world, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.
Join Moomoo Canada and help shape the future of retail trading in Canada!
Thank you for your interest in Moomoo Financial Canada. If you would like to download our App and give it a try, you do not need to deposit funds and can explore what the future of investing looks like. Click https://www.moomoo.com/ca/download to download our App now.
Thank you for your interest in Moomoo Financial
Moomoo Canada Human Resources Team
Disclaimer:
Equal Opportunity
Moomoo Financial Canada (MFC) is an equal opportunity employer committed to fostering an inclusive and diverse workplace. WE welcome applications from all qualified individuals, including but not limited to those from racialized communities, Indigenous peoples, persons with disabilities and members of the LGBTQ+ community.
MFC is committed to providing reasonable accommodations throughout the recruitment process in accordance with the Accessibility For Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage, please let us know, and we will work with you to meet your needs.
All employment offers are contingent upon meeting any applicable regulatory, licensing, or background check requirements. Candidates must be legally authorized to work in Canada at the time of application.
By applying to this position, you acknowledge that your personal information will be collected and used for recruitment purposes in accordance with applicable privacy laws.
Artificial Intelligence (AI) Usage
Moomoo Financial Canda (MFC) values fairness, transparency, and privacy in our recruitment process. Please not that cetain stages of our hiring process may involve the use of Artificial Intelligence (AI) or automated tools to assist our recruiters in screening applications and assessing qualifications.
These tools are designed only to support human decision-making and do not make final hiring decisions. All decisions regarding interviews, offers, and employment are made by our hiring team.
Your personal information will be handled in compliance with Ontario's privacy and employment laws, including the Ontario Human Rights Code, the Employment Standards Act, and applicable privacy legislation.
Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Moomoo Financial Inc., or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local police or call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Futu Holdings Limited (Nasdaq: FUTU) is a leading fintech company committed to transforming the investing experience for investors worldwide. With a global presence across Hong Kong, Singapore, the U.S., Australia, Canada, Japan, Malaysia, and New Zealand, we serve over 29 million users through our one-stop digital platforms, Futubull and moomoo, enabling everyone to become a better investor on the go.
At Futu, our mission remains unchanged since day 1: make investing easier and not alone. We empower investors of all levels to confidently navigate the market with all the essential tools and data to achieve their financial goals. Together, we strive to build a world where smarter investing is within reach for all.
Futu Holdings Limited (Nasdaq: FUTU) is a leading fintech company committed to transforming the investing experience for investors worldwide. With a global presence across Hong Kong, Singapore, the U.S., Australia, Canada, Japan, Malaysia, and New Zealand, we serve over 29 million users through our one-stop digital platforms, Futubull and moomoo, enabling everyone to become a better investor on the go.
At Futu, our mission remains unchanged since day 1: make investing easier and not alone. We empower investors of all levels to confidently navigate the market with all the essential tools and data to achieve their financial goals. Together, we strive to build a world where smarter investing is within reach for all.