Remo, Virginia, United States · Remote Solely
Location: Remote Pay Rate: $20.73/hr. bilingual Job Type: Full-time Temporary Schedule: 40 hour work week scheduled between Monday-Friday 7am-8pm CST, Saturday 8am-3pm CST & Sunday 10 AM-3 PM Central Position Overview Co…
Skills: Quality Auditing, Bilingual English and Spanish, Call Center Operations, MS Office, Analytical Skills
Hyderabad, Telangana, India · On-site
Role Overview We are seeking a Senior IAM Support Engineer to manage day-to-day IAM operations, provide L2/L3 support, and ensure the stability and security of identity platforms. The role focuses on troubleshooting auth…
Skills: OAuth 2.0, OpenID Connect, SAML, Auth0, IAM/CIAM Operations
Hyderabad, Telangana, India · On-site
About the Job About the Company: RP Goenka Group is a diversified conglomerate with interests in sectors such as retail, Edtech IT, and infrastructure. The Group was established in its current form in 2011, but the Group…
Skills: Java Full Stack, JavaScript, Node.js, Spring Boot, Microservices
Colorado Springs, Colorado, United States · On-site
Account Representative (Collections) – Full-Time Company: Firstsource Advantage Location: Colorado Springs, CO Pay: $19.00 per hour Start Date: Monday August 17th Schedule Training Schedule: Monday – Friday | 11:00 AM – …
Skills: Collections, Customer Service, Negotiation, Active Listening, Computer Proficiency
Wellington, Florida, United States · On-site
Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing info…
Skills: Medical Coding, Medical Billing, Eligibility Screening, Customer Service, Computer Skills
Las Vegas, Nevada, United States · On-site
$19/hr–$22/hr
Location: Onsite at a Medical Facility in Las Vegas, Nevada Shift: Tuesday - Saturday | 8:00am to 4:30pm Pay Rate: $19 to 22.00 per hour Join our team and make a difference! The Patient Financial Advocate is responsible …
Skills: Patient Screening, Medical Billing, Medical Coding, Eligibility Assistance, Customer Service
Amherst, New Hampshire, United States · On-site
Digital Account Representative – Full-Time Company: Firstsource Advantage Location: Amherst, NY Pay: $19.00 per hour Start Date: Monday August 10th Schedule: Training: Monday to Friday, 8:30AM-5:00PM Work Hours: Monday t…
Skills: Customer Service, Sales, Communication, Problem-solving, Computer Skills
Bozeman, Montana, United States · On-site
$19/hr–$22/hr
Location: Onsite at a Medical Facility in Bozeman, Montana Shift: 8:00am to 5:00pm Pay Rate: $24.00 to 27.00 per hour Join our team and make a difference! The Patient Financial Advocate is responsible for screening patie…
Skills: Patient Screening, Eligibility Assistance, Medical Billing, Medical Coding, Customer Service
Rolla, North Dakota, United States · On-site
Location: ONSITE at a Medical Facility in Rolla, MO Training Hours: Monday - Friday 8:00am-4:30pm Work Hours: Sunday - Thursday 8:00am-4:30pm Pay Range: $17 - $20 hourly, D.O.E. Join our team and make a difference! The P…
Skills: Patient Screening, Eligibility Assistance, Medical Billing, Medical Coding, Customer Service
Greensboro, North Carolina, United States · On-site
Location: ONSITE at a Medical Facility in Greensboro, NC Hours: Monday - Friday 8:00am-4:30pm Pay Range: $16 - $18 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for scre…
Skills: Patient Screening, Eligibility Assistance, Medical Billing, Medical Coding, Customer Service
Bradenton, Florida, United States · On-site
$23/hr
Location: Onsite at a Medical Facility in Bradenton, FL Hours: Tuesday to Saturday | 8:30am to 5:00pm Pay Range: Up to $23 hourly, D.O.E ****Must be bilingual in English and Spanish**** Join our team and make a differenc…
Skills: Bilingual English and Spanish, Patient Screening, Medical Billing, Medical Coding, Eligibility Assistance
Remo, Virginia, United States · Hybrid
Location: Medical Facility in Florida (Remote) Shift: Monday - Friday | 8:00AM - 4:30PM Pay Rate: $21.00 per hour Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients …
Skills: Patient Financial Advocacy, Eligibility Screening, Medical Billing, Medical Coding, Customer Service
Bangalore, Karnataka, India · On-site
JOB DESCRIPTION Designation: Customer Service Trainee Department: Operations Location: Bengaluru Report to: Team Leader, Operations. Work Set-up: Work from Office WORK BRIEF: This role responds to customer queries and pr…
Skills: Customer Service, Oral Communication, Written Communication, MS Word, MS PowerPoint
Remo, Virginia, United States · Remote Solely
Role Description: The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances. Roles…
Skills: Customer Service, Medical Billing, Call Center Operations, Payment Processing, Insurance Verification
Louisville, Kentucky, United States · Remote OK
Role Description: The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances. Roles…
Skills: Customer Service, Medical Billing, Payment Processing, Insurance Verification, Account Management
Grand Rapids, Michigan, United States · On-site
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Grand Rapids, MI Hours: Monday-Friday 9:00am-5:30pm Hybrid Due to the na…
Skills: Patient Screening, Medical Billing, Medical Coding, Eligibility Assistance, Customer Service
Remo, Virginia, United States · Remote Solely
Job Description: SCHEDULE: Monday through Friday 9 AM to 9 PM EST (8 hours Shift) GENERAL SUMMARY: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients t…
Skills: Medical Collections, Customer Service, FDCPA Compliance, Payment Negotiation, Account Documentation
Remo, Virginia, United States · Remote Solely
Job Description: SCHEDULE: Monday through Friday 9 AM to 9 PM EST (8 hours Shift) GENERAL SUMMARY: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients t…
Skills: Healthcare Collections, Debt Collection, Customer Service, FDCPA Compliance, Payment Negotiation
Columbus, Ohio, United States · Hybrid
Work Type: Hybrid Location: Cleveland, Ohio Title: Supervisor - Eligibility & Enrollment Role Description: The Eligibility Supervisor is responsible to assist the Department Manager in overseeing the employees who are ei…
Skills: Leadership, Staff Supervision, Communication, Time Management, Problem Solving
Palm Bay, Florida, United States · On-site
Post Closing Associate-Scanner Roles & Responsibilities: Manage original collateral documents from the time of receipt through shipping to the end recipient. Receives incoming mail and overnight packages. Opens packages …
Skills: Document Management, Scanning, Data Entry, MS Word, MS Excel
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Performs daily quality audits of call center personnel and production activities to ensure compliance and performance. Provides detailed quality monitoring reports and feedback to management to recommend educational opportunities and process improvements.
Requires a high school diploma and fluency in both English and Spanish. Candidates must have previous call center experience and proficiency in MS Office and quality monitoring concepts.
Location: Remote
Pay Rate: $20.73/hr. bilingual
Job Type: Full-time Temporary
Schedule: 40 hour work week scheduled between Monday-Friday 7am-8pm CST, Saturday 8am-3pm CST & Sunday 10 AM-3 PM Central
Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills training (leadership, communication, stress management, etc.), supervisor training, process training and product training. Audience is comprised of employees and supervisors.
Firstsource is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
#WeMakeItHappen - for our clients, colleagues and communities!
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. We combine more than 25 years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations. Our inch-wide, mile-deep practitioners work collaboratively to reimagine business process management. This is our Intelligence That Operates promise, powered by Kairos, the operating system that makes it real. We unify consulting, implementation, and operations into a single full-stack engagement and underwrite outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world's most regulated industries. Our Firstsourcers are driven to Make It Happen for more than 200 leading global brands, including several Fortune 500 and FTSE 100 companies, across operations in the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia.
Offices: 2nd, 3rd, 4th & 5th Floor, Paradigm B, Mindspace, New Link Road, Malad West, Mumbai, MH 400064, IN · 5th Floor, Space One, Beadon Road, London, W6 0EA, GB · Suites 100, 215, 350, Atrium Centre, 10400 Linn Station Rd, Louisville, Kentucky 40223, US · 3rd Floor, Skyrise 1 Building, Cebu IT Park, Apas, Cebu City, 6000, PH · 3rd & Ground Floor, Tower 5A & B, Pritech II SEZ (Ecospace Park), Sarjapura Outer Ring Road, Varthur Hobli, Bengaluru, Karnataka 560103, IN
#WeMakeItHappen - for our clients, colleagues and communities!
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. We combine more than 25 years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations. Our inch-wide, mile-deep practitioners work collaboratively to reimagine business process management. This is our Intelligence That Operates promise, powered by Kairos, the operating system that makes it real. We unify consulting, implementation, and operations into a single full-stack engagement and underwrite outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world's most regulated industries. Our Firstsourcers are driven to Make It Happen for more than 200 leading global brands, including several Fortune 500 and FTSE 100 companies, across operations in the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia.
Offices: 2nd, 3rd, 4th & 5th Floor, Paradigm B, Mindspace, New Link Road, Malad West, Mumbai, MH 400064, IN · 5th Floor, Space One, Beadon Road, London, W6 0EA, GB · Suites 100, 215, 350, Atrium Centre, 10400 Linn Station Rd, Louisville, Kentucky 40223, US · 3rd Floor, Skyrise 1 Building, Cebu IT Park, Apas, Cebu City, 6000, PH · 3rd & Ground Floor, Tower 5A & B, Pritech II SEZ (Ecospace Park), Sarjapura Outer Ring Road, Varthur Hobli, Bengaluru, Karnataka 560103, IN
