Kettering, Ohio, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Service, Sales, Bank Product Knowledge, Risk Management, Compliance
Abilene, Texas, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Analysis, Risk Analysis, Credit Evaluation, Accounting, Commercial Lending
Indianapolis, Indiana, United States · On-site
$94k–$112k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Consultative Selling, Relationship Management, Loan Origination, Treasury Solutions, SBA Loan Processing
West Chester, Ohio, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Experience, Retail Banking, Consultative Selling, Product Knowledge, Communication Skills
Van Wert, Ohio, United States · On-site
$58k–$78k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Leadership, Coaching, Sales Management, Client Relationship Management, Banking Operations
Alvarado, Minnesota, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Customer Relations, Communication, Loan Application Processing, Administrative Support, Word Processing
Indianapolis, Indiana, United States · On-site
$130k–$209k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Credit Origination, Underwriting, Risk Management, Commercial Lending, Financial Analysis
Lincolnshire, Illinois, United States · On-site
$52k–$67k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Leadership, Coaching, Sales Management, Client Relationship Management, Banking Operations
El Campo, Texas, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Commercial Lending, Credit Analysis, Business Development, Financial Statement Analysis, Underwriting
Indianapolis, Indiana, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Account Maintenance, Risk Management, Compliance
New Albany, Indiana, United States · On-site
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Mortgage Loan Processing, Documentation Collection, Regulatory Compliance, Marketing, Customer Interface
Shelbyville, Kentucky, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Account Maintenance, Risk Management, Compliance
Minneapolis, Minnesota, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transactions, Customer Service, Cash Handling, Microsoft Office, Communication Skills
Calumet City, Illinois, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Account Maintenance, Referral Generation, Risk Management
Harrison, Ohio, United States · On-site
$66k–$88k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Consultative Selling, Relationship Management, Strategic Planning, Public Speaking, Financial Wellness Consulting
Indianapolis, Indiana, United States · On-site
$19/hr–$23/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Customer Service, Account Maintenance, Financial Advising
Odessa, Texas, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transactions, Customer Service, Cash Handling, Banking Products, BSA Compliance
Joliet, Illinois, United States · On-site
$52k–$67k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Leadership, Coaching, Sales Management, Client Relationship Management, Banking Operations
Indianapolis, Indiana, United States · On-site
$58k–$78k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Financial Statement Analysis, Risk Assessment, Commercial Underwriting, Credit Analysis, Covenant Testing
Alvarado, Minnesota, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transactions, Customer Service, Cash Handling, Banking Products, BSA Compliance
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The Consumer Banker will work with existing clients and prospect for new clients to deepen relationships and provide financial solutions. Responsibilities include account management, client engagement, and adherence to compliance and operational standards.
Candidates should have 3-4 years of client service and sales experience in a retail environment, along with a high school diploma or GED. Preferred qualifications include an associate's or bachelor's degree and strong bank product knowledge.
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
Perform necessary functions necessary to open accounts, perform maintenance.
Run a Teller drawer as deemed necessary by management
Support client engagement through active calling, client conversations, and follow up.
Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
Ensure client follow up calls are conducted in the proper time frame.
Maintain all operational and risk management standards
Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
Model the way for peers and coworkers aligned with First Financials Mission and Values.
The CB is responsible for adherence to all compliance and regulatory procedures.
Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client’s financial needs and provide a fIRST Class
Client Experience.
Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.
3-4 years client service experience in a retail environment.
3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
High school diploma or general education degree (GED) is required.
May obtain notary authorization
Possesses a strong level of bank product knowledge and solid sales skills.
Associate’s or Bachelor’s degree is preferred and/or an equivalent combination of education and work experience in sales preferred.
Ability to serve a wide variety of client needs according to bank policy and procedures.
Ability to lead teams as needed.
Works with limited supervision.
Follows established guidelines.
Applies guidelines with proficiency.
Collaborates with senior role or Supervisor.
Uses subject-matter expertise to advise others.
Supports the management needs for the FCM
Occasionally lifts and carries up to 50 lbs.
Frequently lifts and carries up to 10 lbs.
Frequently sits, stands, walks and drives
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Client Conversation Workshop
Transaction Processing & Regulatory Understanding
Consumer Banking Certification: Business Management Tool
Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud
Consumer Lending Certification: Loan Application and Communication
Consumer Lending Certification: Regulatory, Risk, Legal & Fraud
Consumer Deposit Certification: Estates, Trusts & Power of Attorneys
Consumer Lending Certification: Understanding Credit Reporting, DTI, T-Chart
Consumer Lending Certification: Understanding Underwriting & Processing
Consumer Lending Certification: Understanding Tax Returns, Financial Statements & Schedules
$18.00 - $20.67/hr
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.
Serving Ohio, Kentucky, Indiana & Illinois
First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky, Illinois and Michigan, we combine world-class financial expertise with personal community service that builds lifelong relationships.
Offices: 255 E 5th Street, Cincinnati, OH 45202, US
Serving Ohio, Kentucky, Indiana & Illinois
First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky, Illinois and Michigan, we combine world-class financial expertise with personal community service that builds lifelong relationships.
Offices: 255 E 5th Street, Cincinnati, OH 45202, US
