Antis Township, Pennsylvania, United States · On-site
Mid level$300M raised
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Exception Item Balancing, Regulation E Disputes, ACH Processing, Customer Service, Critical Thinking
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transactions, Customer Service, Cash Handling, Microsoft Office, Bilingual English and Spanish
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transaction Processing, Customer Service, Cash Handling, Bank Policy Compliance, Microsoft Office
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Relationship Management, Credit Underwriting, Financial Analysis, Business Development, Cross-selling
Antis Township, Pennsylvania, United States · On-site
Entry level$300M raised
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Report Review, Document Verification, Banking Operations, Microsoft Windows 10, Microsoft Office Suite
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transaction Processing, Customer Service, Cash Handling, Microsoft Office, Professional Communication
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Antis Township, Pennsylvania, United States · On-site
Senior+$300M raised
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: SQL, Application Support, ITIL, Incident Management, Root Cause Analysis
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transaction Processing, Customer Service, Cash Handling, Microsoft Office, Professional Communication
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Relationship Management, Business Development, Credit Analysis, Underwriting, Portfolio Management
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
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Full-time
high school
Posted 19d ago
~40 hrs/week
Responsibilities
Responsible for balancing exception items, managing Regulation E disputes for ACHs, and providing customer service. The role involves monitoring online reports to ensure compliance with Bank policies and procedures.
Requirements
Requires a high school diploma and at least 18 months of banking, bookkeeping, or accounting experience. Proficiency in Microsoft Office and 10-key by touch is essential for this fast-paced environment.
Full job description
Address
We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
ESSENTIAL FUNCTIONS:
Responsible for working and balancing exception items (unposted, return items, chargebacks, positive pay return items, stop payment suspects), Regulation E disputes for ACHs, and customer service.
Monitor online reports to ensure proper Bank policies and procedures are followed.
Other duties as assigned.
Duties and responsibilities require critical thinking, problem solving, judgment, and attention to detail.
Results of work are rarely checked; consequence of errors is substantial, involving loss of time, money, and goodwill.
Incumbent has frequent interbank contact with officers, employees and personnel from other banks.
Contact outside the workgroup is by phone and written correspondence.
Physical effort is average; requires visual attention and mental concentration for extended periods of time while using computer equipment for most of the workday.
Actively participate in the Customer Service First sales and service culture, support the values of the organization and follow established Bank policies and procedures.
MINIMUM QUALIFICATIONS:
High school graduate or equivalent is required.
Eighteen months banking or bookkeeping/accounting experience is required.
Training in a customer service area is preferred.
Requires excellent written communication, mathematical and general business knowledge.
Ability to maintain high level of confidentiality is required.
Intermediate computer skills and 10-key by touch is also required.
Must be proficient using Microsoft Windows and Microsoft Office Suite.
Must be able to work in a demanding, fast-paced, multi-tasked environment.
Must be able to look beyond the obvious to resolve more difficult exception items, handle stress, establish priorities, and meet deadlines.
Must have the ability to work effectively in a team environment under minimal supervision.
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky, Illinois and Michigan, we combine world-class financial expertise with personal community service that builds lifelong relationships.
Offices: 255 E 5th Street, Cincinnati, OH 45202, US
First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky, Illinois and Michigan, we combine world-class financial expertise with personal community service that builds lifelong relationships.
Offices: 255 E 5th Street, Cincinnati, OH 45202, US