Hamilton, Ohio, United States · On-site
$23/hr–$28/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Consultative Selling, Retail Banking, Client Relationship Management, Consumer Loans, Commercial Deposits
Saint Marys, Ohio, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Account Maintenance, Risk Management, Compliance
Kettering, Ohio, United States · On-site
$19/hr–$23/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Consultative Selling, Needs-Based Selling, Client Relationship Management, Consumer Deposits, Commercial Deposits
Beaumont, Texas, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transaction Processing, Customer Service, Cash Handling, Bank Policy Compliance, Professional Communication
Chicago, Illinois, United States · On-site
$74k–$98k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Business Development, Consultative Selling, Prospecting, Relationship Management, Consumer Deposits
Cincinnati, Ohio, United States · On-site
$74k–$100k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: IT Auditing, Cybersecurity Risk Assessment, Risk and Control Mapping, Audit Planning, Internal Controls Evaluation
Delphos, Ohio, United States · On-site
$49k–$59k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Team Leadership, Sales Management, Client Relationship Management, Coaching, Banking Operations
Birmingham, England, United Kingdom · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Customer Relations, Sales, Cash Handling, Financial Product Knowledge, Data Entry
Union City, Indiana, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Account Maintenance, Financial Advising, Risk Management
Deerfield, Illinois, United States · On-site
$52k–$67k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Leadership, Sales Management, Client Relationship Management, Banking Operations, Coaching
Cincinnati, Ohio, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Retail Banking, Account Maintenance, Risk Management
Wooster, Ohio, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Account Maintenance, Risk Management, Compliance
Glen Rose, Texas, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transaction Processing, Customer Service, Cash Handling, Bank Policy Compliance, Microsoft Office
Medina, Ohio, United States · On-site
$18/hr–$20/hr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Client Relationship Management, Sales, Account Maintenance, Referral Generation, Risk Management
Antis Township, Pennsylvania, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Customer Service, Treasury Management, Problem Solving, Time Management, Prioritization
Antis Township, Pennsylvania, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Item Processing, Check21, Debit Card Production, Customer Service, 10-key
Abilene, Texas, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Customer Service, Interpersonal Communication, Data Entry, Microsoft Excel, Microsoft Word
Antis Township, Pennsylvania, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Customer Service, Call Center Operations, Financial Services, Written Communication, Verbal Communication
Minneapolis, Minnesota, United States · On-site
Address We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challe…
Skills: Financial Transaction Processing, Customer Service, Cash Handling, Bank Policy Compliance, Professional Communication
Cincinnati, Ohio, United States · On-site
$52k–$67k/yr
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to appl…
Skills: Consumer Underwriting, Credit Analysis, Risk Evaluation, Regulatory Compliance, Microsoft Word
Hamilton, Ohio, United States • On-site
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The Consumer Banker manages existing client relationships and prospects for new business to deepen engagement through direct booking and internal referrals. They are responsible for opening accounts, performing maintenance, and ensuring adherence to all regulatory and compliance standards.
Candidates need 3-4 years of retail banking experience and a bachelor's degree or equivalent. Demonstrated success in consultative selling and strong knowledge of consumer and commercial banking products are required.
We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
Essential Functions/Responsibilities
Perform necessary functions necessary to open accounts, perform maintenance.
Run a Teller drawer as deemed necessary by management
Support client engagement through active calling, client conversations, and follow up.
Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
Ensure client follow up calls are conducted in the proper time frame.
Maintain all operational and risk management standards
Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
Model the way for peers and coworkers aligned with First Financials Mission and Values.
The CB is responsible for adherence to all compliance and regulatory procedures.
Tracks, reports and communicates business results and activities to their FCM
Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client’s financial needs and provide a fIRST Class Client Experience.
Function as client’s personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
Assist the branch team, FCM and other District leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team, and participating in the success and overall improvement of the District/ Region; across all sales, service and operational objectives.
Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.
3-4 years client experience and retail banking
Demonstrated success with consultative, needs-based selling
Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management.
Demonstrated ability to work both independently and as part of a team
Bachelor’s Degree or equivalent experience
Strong oral and written communication skills
Familiarity with consumer and small business credit
Strong product knowledge relating to consumer and commercial suite of products and services
Occasionally lifts and carries up to 20 lbs.
Frequently lifts and carries up to 10 lbs.
Occasionally walks.
Frequently sits, stands and drives.
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
$23.56/hr - $28.37/hr
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.
Serving Ohio, Kentucky, Indiana & Illinois
First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky, Illinois and Michigan, we combine world-class financial expertise with personal community service that builds lifelong relationships.
Offices: 255 E 5th Street, Cincinnati, OH 45202, US
Serving Ohio, Kentucky, Indiana & Illinois
First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky, Illinois and Michigan, we combine world-class financial expertise with personal community service that builds lifelong relationships.
Offices: 255 E 5th Street, Cincinnati, OH 45202, US
