Georgia, United States · Remote Solely
$75k–$95k/yr
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Account Management, Consultative Sales, Strategic Account Planning, C-level Relationship Management, Program Management
Florida, United States · Remote OK
$140k–$160k/yr
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Azure, AWS, Infrastructure as Code, DevOps, Python
Mississippi, United States · Hybrid
We are seeking a Part-Time Criminal Court Researcher in Mississippi (Bolivar & Washington Counties). Individual must be authorized to work in the US and live within 30 minutes of court house in Bolivar & Washington Count…
Skills: Criminal Court Research, Public Records Interpretation, Investigative Skills, Data Entry, Organizational Skills
Georgia, United States · Remote OK
$60k–$70k/yr
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Consultative Sales, Pipeline Management, Executive Presentation, Contract Negotiation, Strategic Discovery
Georgia, United States · On-site
$16/hr–$17/hr
We are seeking a Part-Time Criminal Court Researcher in Georgia (Whitfield & Gordon Counties). Individual must be authorized to work in the US and live within 30 minutes of court house in Georgia (Whitfield & Gordon Coun…
Skills: Criminal Court Research, Public Records Interpretation, Investigative Skills, Data Entry, Organizational Skills
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: SQL, Python, PowerShell, Power BI, ETL Processes
Georgia, United States · Remote OK
$100k–$125k/yr
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Account Management, Strategic Planning, Revenue Growth, C-Level Relationship Management, Program Management
Mexico · Remote OK
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: UI Automation, API Automation, Agile Practices, Test Framework Design, Integration Testing
Georgia, United States · Remote Solely
$50k–$56k/yr
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Team Supervision, Healthcare Services Knowledge, Customer Service, Microsoft Excel, Microsoft Office Suite
Brazil · Remote OK
We are seeking an Mid-Market Sales Executive in Brazil, São Paulo. This is a 100% remote position work, but individual must reside in São Paulo Only. At First Advantage (Nasdaq: FA), people are at the heart of everything…
Skills: B2B Sales, Lead Generation, Pipeline Management, Consultative Selling, Negotiation
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Customer Implementation, B2B SaaS, Product Demonstration, Product Documentation, Stakeholder Management
Mexico · Hybrid
We are seeking a Trilingual Customer Success Partner in Mexico City. This is an hybrid on-site work position, and the individual will be required to visit client sites around Mexico City and go into our Polanco area/Mexi…
Skills: Account Management, Customer Success, English Fluency, Spanish Fluency, Portuguese Proficiency
New York, New York, United States · Hybrid
$18/hr–$19/hr
We are seeking a Full-Time Criminal Court Researcher in New York (Suffolk County). Individual must be authorized to work in the US and live within 30 minutes of court house in Suffolk Country with a valid Driver License.…
Skills: Criminal Background Research, Public Record Interpretation, Legal Documentation Reading, Data Entry, Organizational Skills
Mississippi, United States · Hybrid
$16/hr–$17/hr
We are seeking a Part-Time Criminal Court Researcher in Mississippi (Rankin & Madison Counties). Individual must be authorized to work in the US and live within 30 minutes of court house in Rankin & Madison Counties with…
Skills: Criminal Court Research, Public Records Interpretation, Investigative Skills, Data Entry, Organizational Skills
Püttlingen, Saarland, Germany · Remote OK
We are seeking a results-driven Mid-Market Sales Executive to focus on generating new business in the mid-market segment. This individual contributor role will own the entire sales cycle — from prospecting and pipeline c…
Skills: B2B Sales, SaaS Sales, Pipeline Generation, Consultative Selling, Negotiation
Georgia, United States · Remote OK
$90k–$100k/yr
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Consultative Sales, Contract Negotiation, Pipeline Management, Value Selling, CRM Proficiency
Florida, United States · Remote OK
$35k–$44k/yr
At First Advantage, people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career, a…
Skills: Customer Service, Tier 1 Technical Support, Written Communication, Verbal Communication, Zendesk
Pennsylvania, United States · Remote OK
Job Description At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Adv…
Skills: Customer Experience, Multitasking, Conflict Resolution, CRM Proficiency, Professional Communication
Georgia, United States · Remote OK
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a…
Skills: Team Leadership, Customer Service, Performance Monitoring, Escalation Management, CRM Proficiency
Fishers, Indiana, United States · On-site
We are seeking an Operations Specialist in Fishers, IN. This is an on-site work position, and individual will be required to report into our Fishers office. At First Advantage (Nasdaq: FA), people are at the heart of eve…
Skills: Administrative Support, Data Entry, Customer Service, Microsoft Excel, Salesforce
Georgia, United States • Remote Solely
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Manage and grow revenue within strategic accounts in the Retail, Hospitality, and Entertainment verticals through consultative sales and account planning. Coordinate with internal cross-functional teams to ensure service levels are maintained and client business problems are resolved.
Requires a Bachelor's degree or equivalent experience and at least 3 years of proven success in sales account management for strategic national or global accounts. Candidates must be proficient in MS Office and possess strong communication and C-level relationship management skills.
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
Our Customer Success Partner is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Retail, Hospitality & Entertainment Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained.
This role is 100% work from home. Individual must be authorized and working from the United States.
Responsibilities:
Program Management
Administrative
What You May Need to be Successful:
Preferred:
Why First Advantage is Your Next Big Career Move:
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $75- 95K annual base before bonus structure. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
Our Brand Promise Know your people™ In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. Identity must be intelligently understood, continuously verified, and actively managed. Our Mission Trust in a changing world™ Trust has always been essential to how we work. But the rules are shifting. In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. It must be intelligently understood, continuously verified throughout the employee lifecycle, and actively managed. We have over one billion records in our proprietary databases, deep vertical expertise, global reach, and an AI-powered infrastructure. We are building the trust layer for today's workforce, helping organizations build stronger teams, make smarter decisions, and thrive in a world of constant change. First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.
Offices: 1 Concourse Parkway, Atlanta, GA 30328, US
Our Brand Promise Know your people™ In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. Identity must be intelligently understood, continuously verified, and actively managed. Our Mission Trust in a changing world™ Trust has always been essential to how we work. But the rules are shifting. In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. It must be intelligently understood, continuously verified throughout the employee lifecycle, and actively managed. We have over one billion records in our proprietary databases, deep vertical expertise, global reach, and an AI-powered infrastructure. We are building the trust layer for today's workforce, helping organizations build stronger teams, make smarter decisions, and thrive in a world of constant change. First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.
Offices: 1 Concourse Parkway, Atlanta, GA 30328, US
