United Kingdom · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 05 September 2026 Title: Customer Services Representative Department: Client Services Location: Kingswood, Surrey, UK Salary: £25,700 plus bonus Start date: …
Skills: Customer service, Communication, Problem solving, Empathy, Professionalism
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 13 August 2026 Job Description Title Senior Associate- Portfolio Control & Monitoring Department General Counsel Shared Services Location Gurgaon, India Repo…
Skills: Investment compliance, Portfolio monitoring, Rule coding, Regulatory compliance, UCITS
Gurgaon, Haryana, India · On-site
About the OpportunityJob Type: Permanent Application Deadline: 18 August 2026 Job Description Title: Expert Engineer - Data On Cloud Department: Data Distribution and Reporting Location: Gurgaon, India About Fidelity Int…
Skills: Data engineering, AWS, Snowflake, Snaplogic, Data ingestion
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 17 August 2026 Job Description Title AI Audit Enablement Lead Department Internal Audit Location India Reports To Head of Audit Transformation Level 5 - Mana…
Skills: Low-code/no-code platforms, Power Platform, Power Apps, Power Automate, Power BI
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 16 August 2026 Job Description Title Senior Associate – UI Design Department DPS Studio Location Gurgaon, India Reports To Senior Manager – UI Design Team Le…
Skills: UI Design, Figma, Sketch, Axure, Typography
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 23 August 2026 Job Description Title Technical Specialist - Cybersecurity Department Enterprise Engineering Location Bangaluru, Gurgaon Reports To Lead - Clo…
Skills: Cybersecurity, Cloud Engineering, DevSecOps, AWS, Azure
Navrangpura, Gujarat, India · On-site
About the OpportunityJob Type: Permanent Application Deadline: 01 September 2026 Job Description Title Real Estate Asset Manager Department Real Estate - European Portfolio & Asset Management Location Netherlands, Amster…
Skills: Commercial Real Estate Asset Management, Sustainability Integration, Lease Negotiation, Financial Modelling, Project Management
Dalian, Liaoning, China · On-site
About the OpportunityJob Type: Permanent Application Deadline: 31 December 2026 Job Description Title Assistant Manager – UI Design Department CEP Location Dalian Level Grade 4 We’re proud to have been helping our client…
Skills: UI Design, UX Design, Figma, Sketch, Adobe Photoshop
Hong Kong Island, Hong Kong, China · Hybrid
About the OpportunityJob Type: Fixed Term Contractor Contract duration : 11 months. Application Deadline: 28 September 2026 Job Description Title Corporate Access Associate (12-month contract) Department Corporate Access…
Skills: Corporate access, Financial markets, Relationship management, Event organization, Data management
Dalian, Liaoning, China · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 31 December 2026 Job Description Title SI Solutions - FIC Proxy Voting Analyst Department Asset Management CAO Location Dalian Level: 2 About Fidelity Intern…
Skills: Proxy voting, Corporate governance, ESG analysis, Stewardship, Financial research
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 15 August 2026 Job Description Title Assistant Manager - HRIS Reporting Department HR Information System Location Gurugram Reports To Manager - HRIS Level 4 …
Skills: Workday Reporting, HRIS, Data Analysis, Visualization, Automation
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 17 August 2026 Job Description Title Expert Engineer (React, Node & AI Skills) Department GPS Technology (Payments, Recon & Product Management Capability) Lo…
Skills: React.js, Node.js, JavaScript, Cloud computing, AWS
Dalian, Liaoning, China · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 31 December 2026 Job Description Title SI Solutions - FIC Proxy Voting Assistant Manager Department Asset Management CAO Location Dalian Level: 4 About Fidel…
Skills: Proxy voting, Corporate governance, ESG analysis, Stewardship, Sustainable investing
Bengaluru, Karnataka, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 16 August 2026 Job Description Title Manager, Fund Solutions Department Fund Servicing & Oversight Location Bengaluru Reports To Senior Manager Level Manager…
Skills: Fund Accounting, Project Management, Business Analysis, Change Management, Operational Transformation
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 16 August 2026 Job Description Title Communication & Orchestration Senior Associate Department Global Central Marketing Operations Location Gurgaon Reports T…
Skills: Marketing automation, CRM execution, Customer Data Platform, Audience segmentation, Multi-channel journey orchestration
Dalian, Liaoning, China · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 31 December 2026 Job Description Title SI Solutions - FIC Proxy Voting Analyst Department Asset Management CAO Location Dalian Level: 2 About Fidelity Intern…
Skills: Proxy voting, Corporate governance, ESG analysis, Stewardship, Financial analysis
Dalian, Liaoning, China · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 31 December 2026 Job Description Title SI Solutions - FIC Proxy Voting Assistant Manager Department Asset Management CAO Location Dalian Level: 4 About Fidel…
Skills: Proxy voting, Corporate governance, ESG analysis, Stewardship, Sustainable investing
Dublin, Leinster, Ireland · Hybrid
About the OpportunityJob Type: Fixed Term Contractor Contract duration : 11 months. Application Deadline: 21 August 2026 Job Description Title Digital Assets Security & Technology Consultant Department Global Cyber & Inf…
Skills: Digital assets security, Governance frameworks, Risk assessment, Blockchain technology, Cybersecurity
Kronberg, Hesse, Germany · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 31 August 2026 Title UX/UI Designer – Customer Journeys Altersvorsorgedepot Location Frankfurt am Main/Kronberg (hybrid) Reports To Product Owner - Altersvor…
Skills: UX Design, UI Design, Figma, Wireframing, Prototyping
Geneva, Geneva, Switzerland · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 01 September 2026 Title ETF Sales (Senior) Manager Department ETF Distribution Europe Location Geneva or Zurich Reports To Head of ETF & Index Distribution, …
Skills: ETF distribution, Asset management, Wealth management, Client relationship management, Salesforce
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The role involves handling customer queries across multiple channels with professionalism and empathy while ensuring full resolution. You will also be responsible for explaining financial products, logging potential risks, and managing complaints constructively.
Candidates should have previous experience in a customer service role, preferably within a corporate environment. Strong verbal communication, active listening skills, and a customer-first attitude are essential for this position.
Title: Customer Services Representative
Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative at our thriving Kingswood Fields office in Surrey and help our customers solve problems no one else can.
Whether you're starting your career or taking the next step, you'll find an environment built for your success with expert training, ongoing support, and a strong sense of purpose.
With over 50 years’ experience, Fidelity helps millions worldwide build better financial futures across 25+ locations. People are at the core of our business and we support each other and take pride in doing what’s right.
Joining our Client Services contact centre team means becoming part of a supportive community delivering expert client support. From day one, you’ll receive comprehensive training including classroom, digital tools, and hands-on coaching to help you grow and succeed.
Your role and responsibilities include:
Our Kingswood Fields site is set in the beautiful Surrey countryside and is our largest UK office. The campus features three buildings, extensive grounds, an on-site gym, on-site parking, free coach transfers from nearby train stations, and a fantastic restaurant and deli bar.
We offer long-term career stability, a clear development path, and a comprehensive benefits package including:
If you’re ready to join a company that offers opportunity, growth, and purpose, we’d love to hear from you. Apply now.
Fidelity International offers world class investment solutions and retirement expertise to institutions and individuals.
Fidelity International offers investment solutions and services and retirement expertise to more than 2.9 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $893.2 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers, and wealth managers, to private individuals. Our Global Platform solutions business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $625.4 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. *Data as of 31 December 2024.
Offices: 25 Cannon Street, London, London EC4M 5TA, GB · S.A., 2a, rue Albert Borschette, BP 2174, Luxembourg, Luxembourg L-1021, LU · Kastanienhöhe 1, Kronberg, Hesse 61476, DE · Via della Chiusa, 2, Milan, Lombardy 20123, IT · 21, Avenue Kléber, Paris, Île-de-France 75116, FR
Fidelity International offers world class investment solutions and retirement expertise to institutions and individuals.
Fidelity International offers investment solutions and services and retirement expertise to more than 2.9 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $893.2 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers, and wealth managers, to private individuals. Our Global Platform solutions business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $625.4 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. *Data as of 31 December 2024.
Offices: 25 Cannon Street, London, London EC4M 5TA, GB · S.A., 2a, rue Albert Borschette, BP 2174, Luxembourg, Luxembourg L-1021, LU · Kastanienhöhe 1, Kronberg, Hesse 61476, DE · Via della Chiusa, 2, Milan, Lombardy 20123, IT · 21, Avenue Kléber, Paris, Île-de-France 75116, FR
