New York, New York, United States · On-site
$26/hr–$30/hr
Position Summary: The Tax Site Coordinator is responsible for the day-to-day management, oversight, and quality assurance of assigned free tax preparation sites. This role ensures tax preparation services are delivered a…
Skills: Tax Preparation, VITA Program Management, Staff Coordination, Quality Assurance, Customer Service
New York, New York, United States · On-site
$21/hr–$22/hr
What You'll Do The Outreach Specialist is responsible for reaching out to participants before scheduled appointments as well as engaging or reengaging participants who fail to report to program-scheduled appointments and…
Skills: Outreach, Community Engagement, Case Management, Vocational Support
New York, New York, United States · On-site
$23/hr–$25/hr
Position Summary: The Work Readiness Facilitator is responsible for facilitating life skills, work readiness, and financial empowerment training to WeCARE participants as well as coordinating with other VRS staff to ensu…
Skills: Work Readiness Training, Facilitation, Vocational Training, Skill-building, Case Management
New York, New York, United States · On-site
Position Summary: The Tax Instructor plays a critical role in supporting the quality, compliance, and effectiveness of Fedcap's free tax preparation programs. This position is responsible for designing, coordinating, and…
Buckinghamshire, England, United Kingdom · On-site
Salary: £28,438, rising to £30,253 following successful completion of training and demonstration of competence in the role. Location: Onsite in High Wycombe (HP13 6LA) Hours: Mon-Fri 9am-5pm 12 Months Fixed-Term Contract…
Skills: Employability Solutions, Case Management, One-to-one Support, Barrier Removal, Career Coaching
New York, New York, United States · On-site
What You’ll Do As Employer Engagement Specialist, under the direction of the Project Director, you will be responsible for building and maintaining employer relationships to generate job opportunities. You will identify,…
Skills: Employer Engagement, Relationship Management, Recruitment, Job Fair Coordination, Database Management
New York, New York, United States · Remote OK
What You’ll Do As Senior Account Executive, you will own a defined territory and revenue target, lead complex multi-stakeholder sales cycles, and develop strategic relationships with executive buyers. The ideal candidate…
Skills: Enterprise SaaS Sales, Pipeline Development, Executive Relationship Management, Contract Negotiation, Value Selling
New York, New York, United States · On-site
$23/hr–$24/hr
What You'll Do The Case Manager is responsible for developing and monitoring comprehensive participant service plans in collaboration with assigned participants. This includes, but is not necessarily limited to, internal…
Skills: Case Management, Job Training, Job Placement, Support Services, Employment Counseling
New York, New York, United States · On-site
GAMUT is a professional services and consulting firm that helps businesses grow by ensuring the needs of people with disabilities are included in their operations—from product development to brand engagement. We partner …
Skills: Strategic Partnerships, Operations Management, Consulting, Inclusive Design, Project Management
Austin, Texas, United States · On-site
We are hiring in Central Texas! Join us at Easterseals Central Texas for an exciting career as an Occupational Therapist (Bilingual Preferred). What You'll Do Provide therapy services to children birth to 36 months of ag…
Skills: Occupational Therapy, Pediatric Therapy, Family Centered Model, Developmental Assessments, Routines-Based Service Planning
Wales, United Kingdom · On-site
Location: Bridgend College (CF31 3DF), with regular community outreach.Hours: 35.5 hours per week.Working pattern: 39 weeks during term time, plus an additional 3 weeks worked during school holidays (42 working weeks per…
Skills: Employment Advising, Case Management, Workplace Skill Development, Confidence Building, Career Guidance
Calais, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Case Management
Augusta, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Case Management
Caribou, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Classroom Management
Ellsworth, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Classroom Management
Houlton, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Case Management
Farmington, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Classroom Management
Fort Kent, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Case Management
Machias, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Case Management
Paris, Maine, United States · On-site
Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to join our team as an Education and Training Instructor! This person will provide training and instruction to people from all wa…
Skills: Workshop Facilitation, Adult Education, Workforce Development, Curriculum Delivery, Case Management
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The Tax Site Coordinator manages the daily operations and quality assurance of free tax preparation sites to ensure compliance with IRS and organizational standards. They lead a team of preparers and volunteers while maintaining high-quality customer service and achieving seasonal filing goals.
Candidates need a bachelor's degree in a related field and at least 3 years of experience in tax preparation or VITA programs. IRS Quality Review Certification is required within the first 90 days of employment.
Position Summary:
The Tax Site Coordinator is responsible for the day-to-day management, oversight, and quality assurance of assigned free tax preparation sites. This role ensures tax preparation services are delivered accurately, efficiently, and in compliance with IRS, state, funder, and organizational requirements. The Tax Site Coordinator serves as the onsite leader responsible for maintaining high-quality customer service, supporting staff and volunteers, managing site operations, and ensuring achievement of daily, weekly, and seasonal tax filing goals.
Working closely with the leadership and Tax team, the Tax Site Coordinator oversees tax preparers, quality reviewers, intake specialists, administrative staff, and volunteers to ensure all taxpayers receive accurate tax preparation services in a welcoming and professional environment. This position plays a critical role in maintaining compliance, supporting volunteer engagement, resolving operational challenges, and ensuring tax sites operate efficiently throughout the tax season
The ideal candidate possesses strong knowledge of tax law, exceptional organizational skills, leadership abilities, and a commitment to delivering high-quality customer service to individuals and families seeking free tax preparation services.
What You'll Do
1. Site Operations Management
2. Staff and Volunteer Coordination
3. Tax Preparation Quality and Compliance
4. Customer Service and Partner Relations
5. Compliance, Documentation, and Risk Management
6. Performance and Reporting
You're a great fit for this role if you have:
Compensation
Equal Opportunity Employer
The Power of Possible™
For nearly 90 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit affiliates dedicated to serving over 300,000 children and adults each year across the United States, Canada the United Kingdom and Australia. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Health and Economic Development, which are strategically aligned for maximum impact. Fedcap delivers research-based solutions that open doors to economic mobility and well-being for barriered communities. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
Offices: 633 3rd Ave, 6th Floor, New York, NY 10017, US
The Power of Possible™
For nearly 90 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit affiliates dedicated to serving over 300,000 children and adults each year across the United States, Canada the United Kingdom and Australia. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Health and Economic Development, which are strategically aligned for maximum impact. Fedcap delivers research-based solutions that open doors to economic mobility and well-being for barriered communities. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
Offices: 633 3rd Ave, 6th Floor, New York, NY 10017, US
