United States · Hybrid
$86k–$163k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Customer experience management, Journey mapping, Human-centered design, Project leadership, Stakeholder management
El Paso, Texas, United States · On-site
If your goal is to be a business owner one day, then working for a Farmers® agency owner as a Protégé Agency Producer may be the opportunity for you.The Protégé Agency Producer program is designed to provide individuals …
Skills: Business Development, Insurance Sales, Client Relationship Management, Property and Casualty Insurance, Life and Health Insurance
Los Angeles, California, United States · Hybrid
$138k–$262k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Financial Forecasting, Annual Planning, Financial Reporting, Financial Modeling, Data Organization
Atlanta, Georgia, United States · Hybrid
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Sales Coaching, Business Development, Recruitment, Performance Management, Pipeline Development
Milwaukee, Wisconsin, United States · Hybrid
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Sales Coaching, Recruitment, Business Development, Pipeline Development, Performance Management
Atlanta, Georgia, United States · Hybrid
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Sales coaching, Business development, Performance management, Lead procurement, Pipeline development
Atlanta, Georgia, United States · Hybrid
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Sales Coaching, Business Development, Performance Management, Lead Procurement, Pipeline Development
United States · Hybrid
$138k–$262k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Guidewire PolicyCenter, Guidewire Cloud Platform, Architecture Strategy, Cloud-Native Design, API-First Architecture
United States · Remote OK
$76k–$145k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Sales Management, Commercial Underwriting, Territory Development, Business Planning, Property & Casualty Insurance
California, United States · Remote Solely
$22/hr–$38/hr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Legal Research, Case Assembly, Legal Writing, Drafting Pleadings, Drafting Motions
Kentucky, United States · Remote OK
$121k–$203k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Strategic Planning, Sales Management, Recruiting, Coaching, Budget Management
Las Vegas, Nevada, United States · Hybrid
$156k–$297k/yr
We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. T…
Skills: Strategic Planning, Sales Growth, Market Share Expansion, Distribution Strategy, Financial Analysis
Phoenix, Arizona, United States · Hybrid
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Project Management, Project Planning, Resource Planning, Budget Management, Vendor Management
Phoenix, Arizona, United States · Hybrid
$40k–$115k/yr
Sales Trailblazer Wanted! | Hybrid Role in Phoenix, AZ | Uncapped Earnings + Career Growth Are you a persuasive communicator who thrives in a fast-paced performance driven environment? Join our April 2026 class of Inboun…
Skills: Inbound Sales, Customer Consulting, Closing Sales, Cross-selling, Upselling
California, United States · Remote Solely
$27/hr–$47/hr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Civil Litigation, Discovery, Legal Research, Drafting Motions, Drafting Complaints
Los Angeles, California, United States · Hybrid
$138k–$262k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Quantitative Research, Qualitative Research, Brand Tracking, Consumer Insights, Audience Segmentation
Los Angeles, California, United States · Hybrid
$138k–$262k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Quantitative Research, Qualitative Research, UX Research, Voice Of Customer, Voice Of Agent
Town of Burke, Wisconsin, United States · Hybrid
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Property Damage Assessment, Claims Handling, Negotiation, Customer Service, Liability Determination
Town of Burke, Wisconsin, United States · Hybrid
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Claims Handling, Property Damage Assessment, Customer Service, Negotiation, MS Word
California, United States · Remote OK
$102k–$174k/yr
We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of m…
Skills: Workers' Compensation Defense, Civil Litigation, Legal Writing, Public Speaking, Negotiation
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The CX Journey Owner is responsible for managing specific customer journeys end-to-end and improving their effectiveness using human-centered design principles. They collaborate with stakeholders to analyze interactions, identify pain points, and implement data-driven improvements to enhance customer satisfaction.
Candidates must have a minimum of three years of experience in customer experience management, journey mapping, and human-centered design. Strong verbal and written communication skills, along with project management and analytical capabilities, are required.
At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.
Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!
Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
This position owns specific customer (which could include customer, agent, or other constituent groups) journeys end-to-end and is accountable for their performance. The role delivers initiatives to improve journey effectiveness and enhance customer satisfaction by applying human-centered design principles. The position manages collaborative relationships with stakeholders, including peers and project teams, to analyze customer interactions, identify opportunities for improvement, and optimize the overall journey. The role is an individual contributor who works independently with moderate guidance while applying insights to deliver customer journey initiatives.
Job Location(s): R_US - United States
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: [email protected]
We are Farmers.
The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. In business since 1928, today at Farmers® we proudly serve millions of households across all 50 states through an extensive network of exclusive and independent agents and approximately 18,000 employees. Our experience provides a rich history and legacy of service and strong customer relationships, while our focus on smart innovation, technology and entrepreneurship helps us to stay creative, to continually improve our product offerings and to drive the evolution of the insurance industry. Every interaction with our customers is a chance to stand out through personalized service and make a meaningful difference in their lives. We take pride in empowering individuals and businesses to become smarter and better prepared to protect what matters most. Giving back is also a core part of who we are. Our culture is rooted in volunteerism and a shared commitment to strengthening the communities where we live and work. At Farmers, we truly value your experience as a candidate, and part of that is helping you stay informed and protected. Please keep in mind that any email from a legitimate corporate Farmers Insurance employee will always come from an email address ending in @farmersinsurance.com, @bristolwest.com, or @foremost.com. If you see a message from a different domain, even one that looks close, it's best to treat it with caution. Knowing this helps ensure your communication with us stays safe, secure, and authentic. And if you are ever suspicious of an email and want to verify the legitimacy, please feel free to send an email to [email protected]
Offices: 6301 Owensmouth Ave, Woodland Hills, CA 91367, US · 16850 W 119th St, Olathe, Kansas, US · 7340 W Memorial Rd, Oklahoma City, Oklahoma, US · 5665 N Kraft Lake Dr SE, Caledonia, Michigan 49316, US · 15700 Long Vista Dr, Austin, Texas 78728, US
We are Farmers.
The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. In business since 1928, today at Farmers® we proudly serve millions of households across all 50 states through an extensive network of exclusive and independent agents and approximately 18,000 employees. Our experience provides a rich history and legacy of service and strong customer relationships, while our focus on smart innovation, technology and entrepreneurship helps us to stay creative, to continually improve our product offerings and to drive the evolution of the insurance industry. Every interaction with our customers is a chance to stand out through personalized service and make a meaningful difference in their lives. We take pride in empowering individuals and businesses to become smarter and better prepared to protect what matters most. Giving back is also a core part of who we are. Our culture is rooted in volunteerism and a shared commitment to strengthening the communities where we live and work. At Farmers, we truly value your experience as a candidate, and part of that is helping you stay informed and protected. Please keep in mind that any email from a legitimate corporate Farmers Insurance employee will always come from an email address ending in @farmersinsurance.com, @bristolwest.com, or @foremost.com. If you see a message from a different domain, even one that looks close, it's best to treat it with caution. Knowing this helps ensure your communication with us stays safe, secure, and authentic. And if you are ever suspicious of an email and want to verify the legitimacy, please feel free to send an email to [email protected]
Offices: 6301 Owensmouth Ave, Woodland Hills, CA 91367, US · 16850 W 119th St, Olathe, Kansas, US · 7340 W Memorial Rd, Oklahoma City, Oklahoma, US · 5665 N Kraft Lake Dr SE, Caledonia, Michigan 49316, US · 15700 Long Vista Dr, Austin, Texas 78728, US
