Bengaluru, Karnataka, India · On-site
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Training and development, Call center operations, Customer service, Needs analysis, Curriculum development
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Life insurance underwriting, Automated underwriting systems, Rules engines, Decision support tools, Case management
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Engineering Management, Fullstack Development, Microservices Architecture, A/B Testing, Conversion Rate Optimization
United States · Remote OK
$165k–$292k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Design Systems, Figma, Design Tokens, Accessibility, WCAG
Bengaluru, Karnataka, India · On-site
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Training & Development, Call Center Operations, Customer Service, Curriculum Development, Needs Analysis
United States · Remote OK
$149k–$262k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: AI Implementation, Machine Learning, IT Operations, IT Governance, Cloud Infrastructure
United States · Remote OK
$105k–$185k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Social Media Strategy, Content Creation, CapCut, Mobile Video Editing, Copywriting
United States · Remote OK
$124k–$220k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Account Management, Life Insurance Distribution, Sales Planning, Relationship Management, Project Management
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Iterable, Email Deliverability, SMS Deliverability, Handlebars Templating, HTML
United States · Remote Solely
$83k–$147k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: B2C Inside Sales Leadership, Telesales Insurance Management, Sales Coaching, CRM Software, Salesforce
United States · Remote OK
$102k–$180k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Annuities Sales, Sales Leadership, Go-To-Market Strategy, Pipeline Management, CRM
United States · Remote OK
$150k–$266k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Performance Marketing, Paid Social, Search Engine Marketing, Affiliate Marketing, Budget Management
United States · Remote OK
$169k–$298k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Business Strategy, Operations Management, Go-To-Market Strategy, Unit Economics, Product Growth
United States · Remote OK
$70k–$123k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Account Management, B2B Onboarding, Customer Success, Operational Strategy, Stakeholder Communication
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Threat Modeling, Architectural Assessments, Security By Design, Cloud Computing, Risk Assessment
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Test Automation, Javascript, Java, Python, CI/CD
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Javascript, NodeJS, Python, Django, SQL
United States · Remote OK
$77k–$136k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Life Insurance Underwriting, Risk Selection, Medical History Evaluation, Financial Background Analysis, Underwriting Rules Engines
United States · Remote OK
$169k–$298k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Strategy & Operations, AI Implementation, Unit Economics Modeling, OKR Planning, Cross-functional Leadership
United States · Remote OK
$191k–$338k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Financial Strategy, Performance Management, GTM Modeling, User Acquisition, Unit Economics
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The Trainer will lead training sessions to enhance employee efficiency and support new team members while ensuring compliance with company policies. They are responsible for assessing training needs, monitoring progress, and providing performance reporting to management.
Candidates should have 3+ years of experience in call center operations, training, and development, along with strong communication skills. A college degree or equivalent work experience is required, with knowledge of life insurance and training tools considered a plus.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
Ethos is in search of a seasoned Trainer responsible for delivering and supporting training programs aimed at enhancing the efficiency and success of our employees. The ideal candidate will possess a background in Customer Service and/or call center operations. In this role, the Trainer will lead regular training sessions to uphold company policies and legal standards, with a key emphasis on the growth of new team members. Reporting directly to the Senior Manager of Customer Experience Strategy, this position plays a pivotal role in fostering a skilled and compliant workforce.
Qualifications and Skills:
#LI-Onsite
#LI-PA1
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.
Ethos blends industry expertise and technology to provide accessible and affordable life insurance coverage.
Ethos makes getting life insurance instant and easy. Our approach blends technology and industry expertise, and the human touch to deliver an incredible life insurance experience. We are one of the largest U.S. life insurance issuers. We continue to scale quickly and are looking for passionate Ethosaurs to protect the next million families.
Offices: Austin, Texas, US
Ethos blends industry expertise and technology to provide accessible and affordable life insurance coverage.
Ethos makes getting life insurance instant and easy. Our approach blends technology and industry expertise, and the human touch to deliver an incredible life insurance experience. We are one of the largest U.S. life insurance issuers. We continue to scale quickly and are looking for passionate Ethosaurs to protect the next million families.
Offices: Austin, Texas, US
