Bengaluru, Karnataka, India · On-site
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: SQL, Data Modeling, CX Analytics, Business Requirements Authoring, Salesforce
United States · Remote OK
$127k–$223k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Scriptwriting, Performance Marketing, Direct Response, UGC Production, Influencer Marketing
United States · Remote OK
$49k–$87k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Customer Success, Account Coordination, Client-Facing Operations, Communication Skills, Analytical Thinking
United States · Remote OK
$70k–$123k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Account Management, B2B Onboarding, Customer Success, Operational Strategy, Stakeholder Communication
Bengaluru, Karnataka, India · On-site
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Policy Administration, Customer Support, Salesforce, Time Management, Problem Solving
United States · Remote OK
$149k–$262k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: AI Implementation, Machine Learning, IT Operations, IT Governance, Cloud Infrastructure
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Test Automation, Javascript, Java, Python, CI/CD
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Threat Modeling, Architectural Assessments, Security By Design, Cloud Computing, Risk Assessment
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Javascript, NodeJS, Python, Django, SQL
United States · Remote OK
$77k–$136k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Life Insurance Underwriting, Risk Selection, Medical History Evaluation, Financial Background Analysis, Underwriting Rules Engines
United States · Remote OK
$169k–$298k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Strategy & Operations, AI Implementation, Unit Economics Modeling, OKR Planning, Cross-functional Leadership
United States · Remote OK
$191k–$338k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Financial Strategy, Performance Management, GTM Modeling, User Acquisition, Unit Economics
Bengaluru, Karnataka, India · On-site
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: SQL, Data Analytics, Revenue Operations, Salesforce, Mode
Bengaluru, Karnataka, India · Hybrid
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: SQL, Data Visualization, A/B Testing, Python, R
Bengaluru, Karnataka, India · On-site
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Customer Support, Policy Servicing, Salesforce, CRM Tools, Problem Solving
United States · Remote OK
$152k–$269k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Penetration Testing, AI Red Teaming, LLM Security, Prompt Injection, Cloud Security
United States · Remote OK
$120k–$170k/yr
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Full-cycle Recruiting, Sales Recruiting, GTM Talent Acquisition, Candidate Sourcing, Pipeline Management
Bengaluru, Karnataka, India · On-site
About Ethos Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform,…
Skills: Underwriting Support, Life Insurance Operations, Policy Servicing, MIS Reporting, Data Entry
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Own the end-to-end analytics lifecycle for CX Operations, including metric definition, reporting, and insight delivery. Translate operational data into actionable narratives to improve efficiency and reduce costs for senior stakeholders.
Requires 5-9 years of experience in analytics or operations analytics, with strong SQL proficiency and experience with CRM data. Candidates should be comfortable using AI tools and have a proven ability to define metrics from scratch.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
Creating a world-class customer experience is core to Ethos' mission. We are looking for a Manager, CX Analytics to own the measurement, instrumentation, and insight layer across our Customer Experience and Operations teams. This is a high-impact individual contributor role — you will be the analytical engine behind CX, translating raw operational data into decisions that improve efficiency, reduce cost, and elevate customer experience.
#LI-Onsite
#LI-KP1
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.
Ethos blends industry expertise and technology to provide accessible and affordable life insurance coverage.
Ethos makes getting life insurance instant and easy. Our approach blends technology and industry expertise, and the human touch to deliver an incredible life insurance experience. We are one of the largest U.S. life insurance issuers. We continue to scale quickly and are looking for passionate Ethosaurs to protect the next million families.
Offices: Austin, Texas, US
Ethos blends industry expertise and technology to provide accessible and affordable life insurance coverage.
Ethos makes getting life insurance instant and easy. Our approach blends technology and industry expertise, and the human touch to deliver an incredible life insurance experience. We are one of the largest U.S. life insurance issuers. We continue to scale quickly and are looking for passionate Ethosaurs to protect the next million families.
Offices: Austin, Texas, US
