Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Architect (Java, Kubernetes, AWS, Gen AI, Agentic AI)
Bengaluru, Karnataka, India · Remote OK
Senior
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Java, Kubernetes, AWS, Generative AI, Agentic AI
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Client Relationship Management, Financial Services, Microsoft Office Suite, Problem Solving, Multi-tasking
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Financial Reporting, US GAAP, IFRS, US Statutory Accounting, Variance Analysis
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Strategic Planning, Operational Improvement, People Management, Coaching and Development, KPI Management
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Providence, Rhode Island, United States · Remote OK
$76k–$107k/yr
Mid level
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Senior Private Wealth Advisor, Practice Lead (Personal Strategy) - Bay Area
Los Angeles County, California, United States · Hybrid
$137k–$198k/yr
Senior+
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Relationship Management, Strategic Planning, Defined Contribution Expertise, Consultative Sales, Executive Communication
Senior Wealth Advisor & Practice Lead - Wealth Management / Personal Strategy - Bay area region
Los Angeles County, California, United States · Remote OK
$105k–$148k/yr
Senior
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Senior Private Wealth Advisor, Practice Lead (Personal Strategy) - Northern California
Fresno, California, United States · Hybrid
$137k–$198k/yr
Senior+
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Senior Private Wealth Advisor, Practice Lead - Philly region
Philadelphia, Pennsylvania, United States · Hybrid
$114k–$165k/yr
Senior+
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Decision Science, Applied Data Science, Optimization, Real-Time Decisioning, SQL
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Moveit Transfer, Moveit Automation, IIS, Windows Server Administration, SQL Queries
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only en…
Skills: Platform Engineering, Solution Architecture, Python, Java, Go
The Associate Client Service Manager supports plan sponsors and advisors by managing daily communications and resolving service issues. They are accountable for the overall delivery of service and ensuring client satisfaction through proactive follow-up and education.
Requirements
Candidates must have a High School Diploma and 0-1 years of experience in the financial services industry. Knowledge of ERISA, DOL, and IRS regulations related to retirement plans is required.
Full job description
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The Associate Client Service Manager supports plan sponsors, advisors, partners and third-party administrators. Accountable for overall delivery of service to our clients. Manages daily communications with internal and external parties to maintain strong client relationships; manages and coordinates inquiries and addresses issues within required timeframes.
What you will do
Proactively follow up on outstanding issues with internal functional areas as well as with external clients
Handle issues related to: contributions, loans, distributions, enrollment, payroll support, compliance, audit, reporting and general inquiries
Ensure issues are being resolved and clients are kept apprised of progress ensuring highest level of client service and satisfaction
Handle straightforward problems/issues and refers more complex issues to senior staff
Educate clients on plan provisions and functionality of plan sponsor & participant websites and EIVR
Promptly handle escalated issues
Promote self-service and education on the plan sponsor service center
Assist with coordination of various client tasks for senior staff
What you will bring
High School Diploma
0 - 1 year experience in financial services industry
Knowledge of ERISA, DOL and applicable IRS regulations related to retirement plans
What will set you apart
Knowledge of Microsoft Office Suite
Strong written and verbal communication skills
Ability to multi-task, prioritize, and problem-solve effectively
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
At Empower, we’ve always been guided by strong values with a focus on helping people achieve the financial freedom they deserve.
It’s been an incredible journey so far, but our story is just getting started.
From the very beginning, we’ve prided ourselves on putting our customers first in everything we do — which will never change. The genesis of Empower dates back to 1891, when our parent company was founded as an insurance firm on the Canadian prairie. After more than a century of expansion and a profound evolution of service offerings, the modern iteration of Empower was launched in 2014. Our past is a big part of who we are as a business, but we continue to invest heavily in our current principles and future endeavors.
Today, as the second-largest recordkeeper¹ in the U.S. and a comprehensive wealth management leader, we proudly serve more than 19 million individuals and over 88,000 different organizations.²
With a constant commitment to growth, innovation and technology, we are fully dedicated to transforming the lives of all Americans. Our personalized tools and solutions are aimed at helping everyone improve their financial confidence so they can pursue their passions and reach their unique goals.
That’s our promise.
------------------------
Disclosures: https://www.empower.com/social-media/
¹Pension & Investments DC Recordkeeper Survey (2024). Ranking measured by total number of participants as of December 2023.
²As of March 31, 2025.
Offices: 8515 E. Orchard Road, Greenwood Village, CO 80111, US
At Empower, we’ve always been guided by strong values with a focus on helping people achieve the financial freedom they deserve.
It’s been an incredible journey so far, but our story is just getting started.
From the very beginning, we’ve prided ourselves on putting our customers first in everything we do — which will never change. The genesis of Empower dates back to 1891, when our parent company was founded as an insurance firm on the Canadian prairie. After more than a century of expansion and a profound evolution of service offerings, the modern iteration of Empower was launched in 2014. Our past is a big part of who we are as a business, but we continue to invest heavily in our current principles and future endeavors.
Today, as the second-largest recordkeeper¹ in the U.S. and a comprehensive wealth management leader, we proudly serve more than 19 million individuals and over 88,000 different organizations.²
With a constant commitment to growth, innovation and technology, we are fully dedicated to transforming the lives of all Americans. Our personalized tools and solutions are aimed at helping everyone improve their financial confidence so they can pursue their passions and reach their unique goals.
That’s our promise.
------------------------
Disclosures: https://www.empower.com/social-media/
¹Pension & Investments DC Recordkeeper Survey (2024). Ranking measured by total number of participants as of December 2023.
²As of March 31, 2025.
Offices: 8515 E. Orchard Road, Greenwood Village, CO 80111, US