Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Salesforce Administration, Sales Cloud, Data management, Dashboard creation, Reporting
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Process Optimization, Customer Relationship Management (CRM), Data Analysis, Content Curation, Digital Content Management
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Automotive maintenance, Technical analysis, Budgeting, Fleet management, Service order analysis
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Windows Server, Linux Administration, Microsoft 365, Azure, AWS
Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their …
Team Leader Customer Care - Tax Service (all genders) befristet
Kleinostheim, Bavaria, Germany · Hybrid
Mid level
Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their …
Skills: Team leadership, Coaching, Operational management, KPI analysis, SLA management
Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their …
Skills: Data protection, AI compliance, GDPR, BDSG, TTDSG
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Media campaign management, Digital marketing, Reporting, KPI tracking, Content creation
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Process Mapping, Continuous Improvement, Data Analysis, Performance Indicators, Process Automation
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Project Management, Data Analysis, Excel, Power BI, PowerPoint
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Backlog Management, User Story Writing, E-commerce, Order Management System (OMS), API Integration
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: C#, .NET 6/8, ASP.NET Core, RESTful APIs, Microservices
Issy-les-Moulineaux, Ile-de-France, France · On-site
Entry level
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Contract Drafting, Contract Negotiation, IT Law, GDPR, Business Law
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
At Edenred, we believe that healthy and engaged employees are the foundation of a thriving organization. Every day, we provide innovative solutions to improve the lives of millions of Belgians by connecting 1.8 million e…
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Sales, Business Development, Account Management, Negotiation, Customer Relationship Management
The analyst will be responsible for the daily administration, support, and optimization of the Salesforce platform for the commercial team. They will map business needs, translate them into functional requirements, and manage projects from design to delivery.
Requirements
Candidates must have a degree in Computer Science, IT, Business Administration, Engineering, or related fields. Proven experience as a Salesforce Administrator and relevant certifications like Salesforce Administrator or Platform App Builder are required.
Full job description
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Já somos um dos Melhores Lugares para Trabalhar, colecionando conquistas do Great Place to Work, e, agora, sabemos também o que faz e fará nosso time ser dos sonhos, por isso buscamos um profissional que:
Demonstra Espírito Empreendedor e paixão pelo que faz;
Acredita na ambição da Ticket e ter forte orientação à satisfação dos clientes, usuários e estabelecimentos, através da paixão pelos clientes;
Atua com simplicidade e praticidade para resolver problemas;
Usa a Imaginação como atributo diferencial em suas entregas;
Gosta de ir além, entregar a “milha-extra”;
Pensamento lógico e analítico;
Gosta de se superar a cada dia;
Forte orientação para resultados, com histórias reais de alto impacto.
Objetivo da vaga:
Estamos em busca de um analista pleno para atuar no time que administra o Salesforce. Essa função será responsável pela administração, atendimento ao time comercial e suporte diário da nossa plataforma Salesforce, garantindo seu desempenho ideal e o alinhamento com as necessidades do negócio.
Principais Responsabilidades:
Identificar, mapear e priorizar as necessidades da área comercial e demais áreas de negócio, participando de discovery e traduzindo-as em requisitos funcionais claros para o time de produtos e tecnologia.
Colaborar com os stakeholders e acompanhar os projetos com os times de Produto e Tecnologia, do desenho à entrega, garantindo alinhamento de escopo, prazos e qualidade.
Planejar, conduzir e homologar (UAT) novas funcionalidades e integrações no Salesforce.
Desenvolver e manter relatórios e dashboards que gerem insights acionáveis para o time de Vendas.
Realizar treinamentos sobre o uso da ferramenta: preparar conteúdos, ministrar sessões e produzir guias e documentação para usuários finais.
Prestar atendimento de 1º nível às dúvidas e a pequenos problemas/incidentes na plataforma Salesforce, realizando triagem, correções rápidas e escalonando quando necessário.
Extração de dados e análises de informações oriundas da ferramenta.
Manter-se atualizado com novos releases e recursos do Salesforce, avaliando e implementando melhorias relevantes.
Apoiar o planejamento, os testes e a implantação de novas funcionalidades e integrações.
Requisitos:
Graduação em Ciência da Computação, Tecnologia da Informação, Administração de Empresas, Engenharias ou áreas correlatas.
Experiência comprovada como Administrador de Salesforce, idealmente com a certificação Salesforce Administrator
Sólido entendimento de Salesforce Sales Cloud e experiência com outros produtos Salesforce será um diferencial.
Experiência com ferramentas e técnicas de gestão de dados no Salesforce.
Excelentes habilidades analíticas, de resolução de problemas e de comunicação.
Capacidade de trabalhar de forma independente
Certificações desejadas
Prioridade para candidatos que possuam:
1. Salesforce Certified Administrator
2. Salesforce Platform App Builder (
Atendimento ao cliente (Soft Skills)
Boa comunicação verbal e escrita.
Capacidade de traduzir necessidades do negócio em soluções na plataforma.
Escuta ativa e empatia.
Organização e gestão de prioridades.
Capacidade de conduzir reuniões de levantamento de requisitos.
Perfil consultivo e orientado à solução.
Boa documentação de processos e requisitos.
Benefícios:
🍕 Ticket Restaurante + Ticket Alimentação; ⚕️ Assistência Médica e Odontológica; 🏆 Participação nos Lucros e Resultados (PLR); 🚌 Ticket Transporte; 📕Ticket Cultura; 🔐 Seguro de Vida; 📚 Plataforma exclusiva para o desenvolvimento de idiomas; 💟 Programas de saúde e bem-estar: Gympass, Conte Comigo e muito mais; 🎁 Cartão Presente Perfeito (aniversário) + Day Off. 💻 Auxílio Home Office.
Empresa: Ticket Serviços
❤️ Nosso time dos sonhos é aquele em que todas as pessoas são extraordinárias no que fazem e altamente eficazes trabalhando juntas. ❤️
Nosso Compromisso:
A Edenred tem tudo a ver com meritocracia. Você vem como você é e contribui. De fato, o Grupo Edenred reconhece, recruta e desenvolve todos os talentos e singularidades.
Temos o compromisso de evitar todas as formas de discriminação e de oferecer a todos os nossos candidatos oportunidades iguais, independentemente de seu gênero e expressão de gênero, deficiência, origem, crença religiosa e orientação sexual ou qualquer outro critério
Edenred is the global leader in Benefits & Engagement and Mobility.
With more than 1 million client companies across 44 countries, Edenred's platform gives more than 60 million users access to the services and products of more than 2 million partner merchants.
Edenred offers digital solutions dedicated to employees (meal vouchers, commuting, gift cards, wellness, rewards, and preferential offers), fleet managers (multi-energy solutions including EV charging, maintenance services, VAT refund, tolls, and parking), and corporate payments (virtual cards).
Guided by Edenred's purpose, "Enrich connections. For good.", these solutions enhance employees' well-being and purchasing power and simplify the lives of professional drivers. They promote access to healthier food, more environmentally friendly products, and more sustainable mobility. Finally, they improve the attractiveness and efficiency of businesses while vitalizing the employment market and local economies.
Edenred's 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2025, thanks to its unique technology platform, Edenred generated a business volume of €49 billion, mainly through mobile applications, online platforms, and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index and DJSI World Index.
Edenred is the global leader in Benefits & Engagement and Mobility.
With more than 1 million client companies across 44 countries, Edenred's platform gives more than 60 million users access to the services and products of more than 2 million partner merchants.
Edenred offers digital solutions dedicated to employees (meal vouchers, commuting, gift cards, wellness, rewards, and preferential offers), fleet managers (multi-energy solutions including EV charging, maintenance services, VAT refund, tolls, and parking), and corporate payments (virtual cards).
Guided by Edenred's purpose, "Enrich connections. For good.", these solutions enhance employees' well-being and purchasing power and simplify the lives of professional drivers. They promote access to healthier food, more environmentally friendly products, and more sustainable mobility. Finally, they improve the attractiveness and efficiency of businesses while vitalizing the employment market and local economies.
Edenred's 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2025, thanks to its unique technology platform, Edenred generated a business volume of €49 billion, mainly through mobile applications, online platforms, and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index and DJSI World Index.