Albuquerque, New Mexico, United States · On-site
Location: All Club Facilities Reports to: Greet Team Manager Supervises: AGM / Greet, Ops, GX, PT Managers Status: Non Exempt Are you a BEAST? As a member of our Greet team, your passion is fueled by your enthusiasm. You…
Skills: Customer Service, Cash Handling, Interpersonal Communication, Critical Thinking, Sales
Albuquerque, New Mexico, United States · On-site
Location: All club facilities Reports to: Operations Team Manager Status: Non-exempt Supervises: N/A Do you have GRIT? As a member of our Detail Team, you have a relentless passion for the little things. You are diligent…
Skills: Custodial Services, Customer Service, Disinfecting, Facility Maintenance, Multitasking
Albuquerque, New Mexico, United States · On-site
Location: All Club Facilities Reports to: Greet Team Manager Supervises: N/A Status: Non- Exempt Do you have GRIT? As a member of our Detail team, you have a relentless passion for the little things. You are diligent and…
Skills: Custodial Services, Customer Service, Disinfecting, Facility Maintenance, Multitasking
Albuquerque, New Mexico, United States · On-site
Location: All Club Facilities Supervises: Greet Team Members Supervises: Greet Team Members Status: Exempt / Full Time Do you have a G.O.A.T. mentality? As a Manager at Defined Fitness, you take the lead in everything yo…
Skills: Sales Management, Team Leadership, Staff Recruitment, Staff Training, Membership Growth
Albuquerque, New Mexico, United States · On-site
Department: Greet Supervisees: Greet Team Reports To: Greet Team Manager Status: Non-Exempt/ Full Time The Greet Team Lead Position is a crucial part to our business as it bridges a gap from our hourly employees to our l…
Skills: People Management, Sales Techniques, Customer Relationship Management, Cash Handling, Problem Solving
Albuquerque, New Mexico, United States · On-site
Location: All Club Facilities Supervises: Greet Team Members Supervises: Greet Team Members Status: Exempt / Full Time Do you have a G.O.A.T. mentality? As a Manager at Defined Fitness, you take the lead in everything yo…
Skills: Sales Management, Team Leadership, Staff Recruitment, Staff Training, Customer Relationship Management
Albuquerque, New Mexico, United States · On-site
Location: All Club Facilities Supervises: Detail / Play Team Members Reports to: General Manager Status: Exempt / Full Time Do you have a G.O.A.T. mentality? As a Manager at Defined Fitness, you take the lead in everythi…
Skills: Team Leadership, Facility Maintenance, Vendor Management, Staff Training, Equipment Maintenance
Albuquerque, New Mexico, United States · On-site
Location: All club facilities Reports to: Greet Team Manager Status: Non-exempt Supervises: N/A Are you a BEAST? As a member of our Greet Team, your passion is fueled by your enthusiasm. You strive for constant and never…
Skills: Customer Service, Sales, Critical Thinking, Interpersonal Communication, Adaptability
Albuquerque, New Mexico, United States · On-site
Location: All club facilities Reports to: Greet Team Manager Status: Non-exempt Supervises: N/A Are you a BEAST? As a member of our Greet Team, your passion is fueled by your enthusiasm. You strive for constant and never…
Skills: Customer Service, Sales, Critical Thinking, Interpersonal Communication, Adaptability
Albuquerque, New Mexico, United States · On-site
$20/hr–$30/hr
Location: All Club Facilities Supervises: NA Reports to: District GX Manager Status: Non-Exempt Compensation: $20.00 – $30.00 per class, based on qualifications and experience Are you LEGENDARY? As a Group X instru…
Skills: Group Fitness Instruction, Motivational Leadership, Verbal Communication, Class Structuring, Exercise Modification
Farmington, New Mexico, United States · On-site
$20/hr–$30/hr
Location: All Club Facilities Supervises: NA Reports to: District GX Manager Status: Non-Exempt Compensation: $20.00 – $30.00 per class, based on qualifications and experience Are you LEGENDARY? As a Group X instru…
Skills: Group Fitness Instruction, Motivational Speaking, Communication, Class Structuring, CPR/AED Certification
Santa Fe, New Mexico, United States · On-site
$20/hr–$30/hr
Location: All Club Facilities Supervises: NA Reports to: District GX Manager Status: Non-Exempt Compensation: $20.00 – $30.00 per class, based on qualifications and experience Are you LEGENDARY? As a Group X instru…
Skills: Group Fitness Instruction, Motivational Speaking, Communication, Class Structuring, CPR/AED Certification
Albuquerque, New Mexico, United States · On-site
$60k–$70k/yr
Location: All Club Facilities Supervises: Assist General Manager in supervising Personal Training Managers Reports to: Director of Fitness Status: Exempt / Full Time Do you have a G.O.A.T. mentality? As a Manager at Defi…
Skills: Sales Management, Leadership, Personal Training, Revenue Growth, Staff Training
Albuquerque, New Mexico, United States · On-site
$60k–$70k/yr
Do you have a G.O.A.T. mentality? As a Manager at Defined Fitness, you take the lead in everything you do. You are relentless in the pursuit of your goals. You set the pace for success. You jump higher, reach further and…
Skills: Group Exercise Leadership, Staff Mentoring, Budget Management, Performance Management, Strategic Planning
Rio Rancho, New Mexico, United States · On-site
Location: All Club Facilities Supervises: Personal Trainer Reports to: General Manager Status: Exempt / Full Time Do you have GRIT? As a Personal Trainer you are relentless in the pursuit of your goals and the goals of y…
Skills: Leadership, Sales, Personal Training, Customer Service, Staff Training
Albuquerque, New Mexico, United States · On-site
$20/hr–$22/hr
________________________________________ Location: All Club Facilities Reports to: Operations Team Manager Supervises: N/A Status: Non-Exempt ________________________________________ The Facilities Maintenance Technician…
Skills: HVAC Maintenance, Plumbing, Electrical Systems, Hydraulic Systems, Carpentry
Albuquerque, New Mexico, United States · On-site
$14/hr–$16/hr
The Detail Team Lead is a crucial part of our business, bridging the gap between hourly employees and the leadership team. This position is expected to demonstrate the highest level of performance and excellence in the O…
Skills: Leadership, Facility Management, Team Motivation, Cleaning Protocols, Customer Service
Albuquerque, New Mexico, United States · On-site
Location: All Club Facilities - NM Supervises: NA Reports to: Operations Manager Status: Non-Exempt As a member of the Defined Fitness Play team, you will be part of a community of difference makers, movers and shakers d…
Skills: Childcare, Conflict Management, Communication, CPR/AED Certification, Microsoft Office
Rancho Viejo, New Mexico, United States · On-site
Location: All Club Facilities - NM Supervises: NA Reports to: Operations Manager Status: Non-Exempt As a member of the Defined Fitness Play team, you will be part of a community of difference makers, movers and shakers d…
Skills: Childcare, CPR/AED Certification, Conflict Management, Communication Skills, Microsoft Office
Rancho Viejo, New Mexico, United States · On-site
Location: All Club Facilities - NM Supervises: NA Reports to: Operations Manager Status: Non-Exempt / Full Time As a member of the Defined Fitness Play team, you will be part of a community of difference makers, movers a…
Skills: Childcare, Conflict Management, Communication, CPR/AED Certification, Microsoft Office
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Act as the first point of contact for members and guests, providing professional customer service and facility tours. Responsibilities include processing transactions, managing incoming calls, and supporting club sales goals.
Requires at least one year of experience in customer service and cash handling. Candidates must be PC literate and obtain a valid CPR/AED certification within 45 days of employment.
Location: All Club Facilities Reports to: Greet Team Manager
Supervises: AGM / Greet, Ops, GX, PT Managers Status: Non Exempt
Are you a BEAST? As a member of our Greet team, your passion is fueled by your enthusiasm. You strive for constant and never ending improvement. You are relentless in the pursuit of your goals. Your personality is captivating and your larger than life presence is the face of Defined Fitness, the first and last impression. You are Defined Fitness.
The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the Club. You will effectively solve the needs and wants of individuals that walk through the doors. You are expected to execute excellent customer service throughout daily duties and interactions.
Sales Driver
Critical thinker
Passionate
Energetic
Interpersonal-communication
Adaptable
Greet all members and guests in a professional, courteous and pleasant manner
Verify membership status, questions, concerns, etc. and respond accordingly
Work with Greet Team Manager to achieve club sales goals.
Promptly and courteously, answer and/or direct all incoming calls
Periodic Club walks to ensure a clean and safe facility
Accurately process money transactions
Place calls to prospective members, regarding new promotions.
Maintain a clean and well-stocked work space at all times
Communicate all Club concerns and member comments to club management daily
Provide tours for prospective members
Minimum of one year experience in a customer service oriented position
Minimum of one year cash handling experience
Must be able to provide excellent internal and external customer service
PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc.
Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment
Must be able to work weekends and evenings, as needed
Must be able to stand/walk for up to eight (8) hours at a time
Must be able to lift and carry approximately 50 pounds
Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write
We are committed to creating a positive and supportive work environment through our comprehensive benefits package:
Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance.
Complimentary Gym Membership: Full access to our gym facilities at no cost - valued at $640/Year.
Staff Pass Memberships: Full-time employees receive 2 memberships to gift to family members or friends, while part-time employees receive 1 - valued at $1280/Year.
Discounted Personal Training Sessions: Full-time employees may enjoy a discounted rate on personal training sessions to help you reach your fitness goals - normally $75/Session, employee pricing $25/Session.
Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family’s health needs.
Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&D) life insurance policy of up to $10,000.
Retirement Plan: Full-time employees can enroll in our 401(k) plan, aiding in long-term financial security.
Sales Commission: Earn $20 commission on each Personal Training (PT) 3 pack sold as a recognition of your contributions with no limit on the amount of 3 packs sold
o Earnings based on minimum expectations – up to $140
o Earnings based on above-average performers – up to $300
o Earnings based on top performers up to – up to $500
This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.
Requirements represent a minimum level of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than “at-will” employment relationship.
I, (team member name), have read and understand the above job description. I verify that I meet the requirements and am able to perform the duties and responsibilities on this job description.
Team Member Signature Date
___
Print Name
Voted New Mexico's #1 Gym's and a Top 50 Workplace!
Our Passion For Life Drives Everything We Do We are looking for go getters and trend setters to join the Defined Fitness team. The type of people who want to run faster, leap further and push harder! Defined Fitness just turned thirty four years old, and we are only getting started. We are looking for the next team of passionate leaders to help us grow. Over three decades, Defined Fitness has built a reputation as New Mexico's premier fitness brand. Our legacy was founded on the efforts of our incredible team at Defined Fitness, many whom are still with us today. We look forward to celebrating our new growth and expansion plans with the team that made it possible, and a new generation who will be part of making the next thirty years stronger than the first. "Our expansion in New Mexico reinforces our commitment to investing in the local community, and our desire to see our members, our team, and New Mexico, thrive", Mark Fisher, Chief Executive Officer, Defined Fitness. Defined Fitness is currently accepting applications from individuals who are enthusiastic, motivated, and goal oriented! To apply, click below and fill out an application online today! For any additional information, please contact our HR Department at 505-349-4444.
Offices: 3301 Juan Tabo NE Blvd, Albuquerque, NM 87111, US · 4930 McLeod NE, Albuquerque, New Mexico 87109, US · 6210 Riverside Plaza Ln NW, Albuquerque, New Mexico 87120, US · 1640 Rio Rancho Blvd SE, Rio Rancho, New Mexico 87124, US · 1700 East 20th St., Farmington, New Mexico 87401, US
Voted New Mexico's #1 Gym's and a Top 50 Workplace!
Our Passion For Life Drives Everything We Do We are looking for go getters and trend setters to join the Defined Fitness team. The type of people who want to run faster, leap further and push harder! Defined Fitness just turned thirty four years old, and we are only getting started. We are looking for the next team of passionate leaders to help us grow. Over three decades, Defined Fitness has built a reputation as New Mexico's premier fitness brand. Our legacy was founded on the efforts of our incredible team at Defined Fitness, many whom are still with us today. We look forward to celebrating our new growth and expansion plans with the team that made it possible, and a new generation who will be part of making the next thirty years stronger than the first. "Our expansion in New Mexico reinforces our commitment to investing in the local community, and our desire to see our members, our team, and New Mexico, thrive", Mark Fisher, Chief Executive Officer, Defined Fitness. Defined Fitness is currently accepting applications from individuals who are enthusiastic, motivated, and goal oriented! To apply, click below and fill out an application online today! For any additional information, please contact our HR Department at 505-349-4444.
Offices: 3301 Juan Tabo NE Blvd, Albuquerque, NM 87111, US · 4930 McLeod NE, Albuquerque, New Mexico 87109, US · 6210 Riverside Plaza Ln NW, Albuquerque, New Mexico 87120, US · 1640 Rio Rancho Blvd SE, Rio Rancho, New Mexico 87124, US · 1700 East 20th St., Farmington, New Mexico 87401, US
