Location: All club facilities Reports to: Greet Team Manager Status: Non-exempt Supervises: N/A Are you a BEAST? As a member of our Greet Team, your passion is fueled by your enthusiasm. You strive for constant and never…
Location: All club facilities Reports to: Greet Team Manager Status: Non-exempt Supervises: N/A Are you a BEAST? As a member of our Greet Team, your passion is fueled by your enthusiasm. You strive for constant and never…
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Location: All Club Facilities Supervises: NA Reports to: Personal Training Manager Status: Non-Exempt / Full Time Salary: $32-45/hr. Do you have GRIT? As a Personal Trainer you are relentless in the pursuit of your goals…
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Part-time
Paid Time Off, Gym Membership, Staff Pass Memberships, Discounted Personal Training Sessions, Health Insurance, Life Insurance
Posted 1d ago
~40 hrs/week
Responsibilities
Act as the first point of contact for members and guests, providing professional greetings and facility tours. Manage administrative tasks including call routing, membership verification, and processing financial transactions.
Requirements
Requires at least one year of experience in customer service and cash handling. Candidates must be PC literate and obtain CPR/AED certification within 45 days of hire.
Full job description
Location: All club facilities Reports to: Greet Team Manager
Status: Non-exempt Supervises: N/A
Are you a BEAST?
As a member of our Greet Team, your passion is fueled by your enthusiasm. You strive for constant and never-ending improvement. You are relentless in pursuit of your goals. Your personality is captivating and your larger-than-life presence is the face of Defined Fitness – the first and last impression. You are Defined Fitness.
The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the facility. You will effectively solve the needs and wants of individuals who walk through the doors. You are expected to execute excellent customer service through daily duties and interactions by demonstrating the following qualities:
Sales-driven
Critical thinking skills
Energetic and passionate
Strong interpersonal communication skills
Adaptable in fast-paced environments
Essential Functions & Responsibilities
Greeting all members and guests in a professional, courteous, and pleasant manner.
Verify membership status and respond accordingly to questions, concerns, etc.
Work with Greet Team Manager to achieve club sales goals.
Answer and/or direct all incoming calls promptly and courteously.
Conduct periodic club walks to ensure a clean and safe facility.
Accurately process money transactions.
Place calls to prospective members regarding new promotions.
Maintain a clean and well-stocked workspace at all times.
Communicate all club concerns and member inquiries to management daily.
Provide tours for prospective members.
Qualifications
Minimum of one (1) year experience in a customer service-oriented position
Minimum of one (1) year cash handling experience
Demonstrate ability to provide excellent internal and external customer service.
PC literate, including Microsoft Office and various other products, such as ABC and QuickBooks.
Must obtain and maintain valid CPR/AED certification (including infant and child) within the first 45 days of employment.
Must be able to work mornings, evenings, and weekends as needed.
Physical Requirements
Must be able to stand and/or walk for up to eight (8) hours at a time.
Must be able to lift and carry approximately fifty (50) pounds.
Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read, and write.
Benefits
We are committed to creating a positive and supportive work environment through our comprehensive benefits package:
Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance.
Gym Membership: Full access to our gym facilities at no cost to team members (valued at $640 per year).
Staff Pass Memberships: Complimentary memberships for family and friends (valued at $1,280 per year).
Full-time employees receive two (2) staff passes.
Part-time employees receive one (1) staff pass.
Discounted Personal Training Sessions: Full-time employees are eligible to purchase personal training sessions at a discounted rate of $25 per session (regularly $75 per session).
Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family’s health needs.
Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&D) life insurance policy of up to $10,000.
Retirement Plan: Full-time employees are eligible to enroll in our 401(k) plan to support long-term financial security.
Sales Commission: Earn $20 for each Personal Training (PT) 3-pack sold, with no cap on earnings.
Earnings based on minimum expectations – up to $140.
Earnings based on above-average performance – up to $300.
Earnings based on top performance – up to $500.
This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements represent a minimum level of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, and employment remains “at-will”.
By signing below, I acknowledge that I have read and understand the above job description. My signature verifies that I meet the requirements and am able to perform the duties and responsibilities listed in this job description.
Voted New Mexico's #1 Gym's and a Top 50 Workplace!
Industry
Wellness and Fitness Services
Company size
201-500 employees
Founded
1988
Headquarters
Albuquerque, NM
LinkedIn followers
1,052
Our Passion For Life Drives Everything We Do
We are looking for go getters and trend setters to join the Defined Fitness team. The type of people who want to run faster, leap further and push harder! Defined Fitness just turned thirty four years old, and we are only getting started. We are looking for the next team of passionate leaders to help us grow.
Over three decades, Defined Fitness has built a reputation as New Mexico's premier fitness brand. Our legacy was founded on the efforts of our incredible team at Defined Fitness, many whom are still with us today. We look forward to celebrating our new growth and expansion plans with the team that made it possible, and a new generation who will be part of making the next thirty years stronger than the first.
"Our expansion in New Mexico reinforces our commitment to investing in the local community, and our desire to see our members, our team, and New Mexico, thrive", Mark Fisher, Chief Executive Officer, Defined Fitness.
Defined Fitness is currently accepting applications from individuals who are enthusiastic, motivated, and goal oriented! To apply, click below and fill out an application online today! For any additional information, please contact our HR Department at 505-349-4444.
Offices: 3301 Juan Tabo NE Blvd, Albuquerque, NM 87111, US · 4930 McLeod NE, Albuquerque, New Mexico 87109, US · 6210 Riverside Plaza Ln NW, Albuquerque, New Mexico 87120, US · 1640 Rio Rancho Blvd SE, Rio Rancho, New Mexico 87124, US · 1700 East 20th St., Farmington, New Mexico 87401, US
Helping people reach their fitness goals.Health CareFitness
Voted New Mexico's #1 Gym's and a Top 50 Workplace!
Industry
Wellness and Fitness Services
Company size
201-500 employees
Founded
1988
Headquarters
Albuquerque, NM
LinkedIn followers
1,052
Our Passion For Life Drives Everything We Do
We are looking for go getters and trend setters to join the Defined Fitness team. The type of people who want to run faster, leap further and push harder! Defined Fitness just turned thirty four years old, and we are only getting started. We are looking for the next team of passionate leaders to help us grow.
Over three decades, Defined Fitness has built a reputation as New Mexico's premier fitness brand. Our legacy was founded on the efforts of our incredible team at Defined Fitness, many whom are still with us today. We look forward to celebrating our new growth and expansion plans with the team that made it possible, and a new generation who will be part of making the next thirty years stronger than the first.
"Our expansion in New Mexico reinforces our commitment to investing in the local community, and our desire to see our members, our team, and New Mexico, thrive", Mark Fisher, Chief Executive Officer, Defined Fitness.
Defined Fitness is currently accepting applications from individuals who are enthusiastic, motivated, and goal oriented! To apply, click below and fill out an application online today! For any additional information, please contact our HR Department at 505-349-4444.
Offices: 3301 Juan Tabo NE Blvd, Albuquerque, NM 87111, US · 4930 McLeod NE, Albuquerque, New Mexico 87109, US · 6210 Riverside Plaza Ln NW, Albuquerque, New Mexico 87120, US · 1640 Rio Rancho Blvd SE, Rio Rancho, New Mexico 87124, US · 1700 East 20th St., Farmington, New Mexico 87401, US
Helping people reach their fitness goals.Health CareFitness