PRIMARY FUNCTION/PURPOSE: The Housing Specialist is responsible for all facets of client case management as it relates to a client's efforts to secure permanent housing. The Housing Specialist will use HPD incentives for…
Skills: Case Management, Housing Search, Crisis Intervention, Interpersonal Communication, Microsoft Office
Client Care Coordinator/ Social Worker (Cauldwell House)
New York, New York, United States · On-site
$70k–$72k/yr
Mid level
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Client Care Coordinator (Social Worker) (Park Overlook)
New York, New York, United States · On-site
$65k–$75k/yr
Mid level
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Full-time
high school, associate degree, bachelor degree
Posted 30d ago
~40 hrs/week
Responsibilities
The Housing Specialist manages all aspects of client case management to help families secure permanent housing. This includes coordinating with housing developers, managing NYCHA procedures, and utilizing the CARES system for documentation.
Requirements
A high school diploma is required, though a degree in Social Work or a related field is strongly preferred. Candidates must have at least one year of experience in social or housing services and a valid New York State driver's license.
Full job description
PRIMARY FUNCTION/PURPOSE:
The Housing Specialist is responsible for all facets of client case management as it relates to a client's efforts to secure permanent housing. The Housing Specialist will use HPD incentives for finders’ fees to brokers and owners, and develop contacts with both not-for-profit and for-profit housing developers. This role is responsible for ensuring that all clients are familiar with New York City Housing Authority (NYCHA) forms and procedures, as well as the procedures for all other housing programs offered. This role is responsible for working at our Cauldwell location in Bronx, NY to enable the successful relocation of families to permanent housing.
MINIMUM QUALIFICATIONS:
Bachelor’s degree or an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is strongly preferred, and at least a High School Diploma/GED is required
At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required
Valid New York State driver’s license and an insurable driving record is required
Excellent written and verbal communication skills
Excellent interpersonal skills and must be computer literate in Microsoft Office
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Must fully understand the New York City Department of Homeless Services – Client Responsibility Procedures, and be able to explain it to clients during the Housing Intake
Must ensure that all clients sign the “Permanent Housing Agreement” form within 10 days of their arrival
Maintain open lines of communication with the Director of Social Services and Case Managers to resolve any issues that might prevent a client from securing permanent housing
Ensure all clients are completing and returning the “Apartment Review” and/or the “Client Apartment Rejection Form”
Inform all clients of their responsibility to “visit/view two (2)” apartments per week and support this with documentation
Ensure all relevant housing applications are fully completed within 90 days of a family becoming eligible for shelter services, forwarded to their designated destinations on-time, and that a copy is maintained in the case record
Utilize the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) to complete family intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc.
Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc.
Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to ensure that all information is updated in the system in a timely fashion as required by DHS
Document and follow-up on all housing appointments and permanent housing applications
Verify all housing rejections, including the reason for such rejection
Accompany a family on housing searches when appropriate
Provide on-going housing education to clients through workshops and/or individual counseling
If applicable, provide clients with a list of suitable available apartments in a location consistent with a client's “Domestic Violence” status, and advise clients of their responsibility for seeking additional apartments on their own
Meet and/or exceed the Housing Placement Goals set by the New York City Department of Homeless Services
Review the DSS/APD Housing placements and projected placements weekly
Complete reports as required
OTHER REQUIREMENTS (including Physical Demands):
May be required to work long hours and a varied schedule
Traveling throughout various locations in the New York City area
Lifting and moving objects weighing up to 30 pounds several times a week
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
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Related keywords
HPD IncentivesNYCHADHSCARES SystemSocial ServicesPermanent HousingCase ManagementClient Responsibility ProceduresHuman Resource AdministrationAdministration for Children ServicesDepartment of ProbationHousing Placement GoalsBronx NYDomestic Violence Status
We support individuals and families to long-term stability and partner with them and others to provide housing, access to critical services, education and skills.
Offices: 384 East 149th Street, 4th Floor, Bronx, NY 10455, US
We support individuals and families to long-term stability and partner with them and others to provide housing, access to critical services, education and skills.
Offices: 384 East 149th Street, 4th Floor, Bronx, NY 10455, US