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Part-time
Posted 12d ago
~25 hrs/week
Responsibilities
The Front of House Manager will lead frontline associates during live events to ensure efficient food and beverage service and a positive fan experience. Responsibilities include managing inventory, overseeing cash reconciliation, and maintaining strict food safety and sanitation standards.
Requirements
The ideal candidate should have experience in team leadership and food service operations within a fast-paced environment. Proficiency in POS systems and knowledge of responsible alcohol service protocols are required.
Full job description
Are you ready to lead a team in a high-energy, fast-paced sports and entertainment environment? We are seeking a dynamic, organized Shift Supervisor to oversee our food and beverage concessions, premium suites, or dining areas during major events. In this role, you will lead front-line associates, manage inventory, ensure flawless food safety, and deliver a world-class fan experience.
Key Responsibilities
Supervise and motivate frontline associates during live game-day operations.
Coordinate station setups, associate assignments geared to event schedules.
Train and coach team members on speed of service, upselling, and point-of-sale (POS) systems.
Resolve fan complaints quickly and professionally to maintain a positive arena atmosphere.
Manage opening and closing procedures for assigned concession stands, bars, or premium suites.
Reconcile cash drawers, process card payments, and verify inventory counts before and after event shifts.
Monitor stock levels before, mid-event, and after to be sure there is rapid replacement.
Maximize sales by ensuring all menu items are correctly priced, displayed, and prepared
Enforce strict food safety and sanitation guidelines in compliance with HACCP, local health regulations, all Compass policies, and ensure all logs are filled out correctly.
Maintain pristine cleanliness across all service areas, and condiment stations.
Ensure responsible alcohol service by verifying ID's and using your Smart Serve.
The hourly wage rate for this position is $22. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
Related keywords
Front of HouseShift SupervisorFood and BeverageConcessionsSports and EntertainmentInventory ControlHACCPSmart ServePOS SystemsCash ReconciliationCustomer ExperienceSanitationEvent OperationsTeam MotivationStaff Training
Canada's leading food and support services provider, certified as one of Canada's Most Admired Corporate Cultures 2025.
Industry
Food and Beverage Services
Company size
10,001+ employees
Headquarters
Mississauga, ON
LinkedIn followers
48,726
Compass Group Canada is Canada’s leading foodservice and facilities management company.
From offices, schools and universities, hospitals and senior living communities, sports and cultural venues, to remote mining camps and offshore drilling platforms, Compass Group Canada provides exceptional foodservice to millions of customers every day.
Our clients also look to us to provide a consolidated range of support services in addition to our foodservices. With experts in place to deliver specialized services such as cleaning, building maintenance, reception and security service, the Compass Group Canada team has the skills clients need when outsourcing their non-core activities.
As part of a global network of companies and with almost 40 years of experience in Canada, our innovation and experience mean we have the right offer for our customers all the time.
For more information on Compass Group Canada visit our website at www.compass-canada.com.
Offices: 1 Prologis Blvd, Suite 400, Mississauga, ON L5W 0G2, CA
Sports and LeisureOffshore and RemoteHealthcare and SeniorsEducationBusiness and IndustrySenior Livingand @compassgroupcanadaHigher EducationHospitalityConsulting
Canada's leading food and support services provider, certified as one of Canada's Most Admired Corporate Cultures 2025.
Industry
Food and Beverage Services
Company size
10,001+ employees
Headquarters
Mississauga, ON
LinkedIn followers
48,726
Compass Group Canada is Canada’s leading foodservice and facilities management company.
From offices, schools and universities, hospitals and senior living communities, sports and cultural venues, to remote mining camps and offshore drilling platforms, Compass Group Canada provides exceptional foodservice to millions of customers every day.
Our clients also look to us to provide a consolidated range of support services in addition to our foodservices. With experts in place to deliver specialized services such as cleaning, building maintenance, reception and security service, the Compass Group Canada team has the skills clients need when outsourcing their non-core activities.
As part of a global network of companies and with almost 40 years of experience in Canada, our innovation and experience mean we have the right offer for our customers all the time.
For more information on Compass Group Canada visit our website at www.compass-canada.com.
Offices: 1 Prologis Blvd, Suite 400, Mississauga, ON L5W 0G2, CA
Sports and LeisureOffshore and RemoteHealthcare and SeniorsEducationBusiness and IndustrySenior Livingand @compassgroupcanadaHigher EducationHospitalityConsulting