San Pedro Garza García, Nuevo León, Mexico · On-site
Objetivo del Puesto: Liderar la gestión integral de los servicios de TI, coordinando equipos de atención (Service Desk, Soporte Apps y Business As Usual (BAU)), Vulnerabilidades, Monitoreo y Soporte operativo, para garan…
Skills: IT Operations Management, Service Desk Management, SLA Management, Incident Management, Problem Management
New Haven, Connecticut, United States · On-site
Chubb is currently seeking a Workers’ Compensation Lost Time Claim Examiner for our Northeast, New York, and New Jersey Region. The successful applicant will be handling claims from Vermont, New Hampshire, Massachusetts,…
Skills: Workers' compensation, Claims handling, Investigation, Medical terminology, Customer service
Overland Park, Kansas, United States · Hybrid
$78k–$112k/yr
The Accident & Health and Travel Adjuster is responsible for the day-to-day management of an inventory of travel, hospital indemnity, hospital accident, and accidental death and dismemberment claims. This role reviews me…
Skills: Claims handling, Policy interpretation, Customer service, Time management, Investigation
Philadelphia, Pennsylvania, United States · On-site
As a Cybersecurity Risk Analyst on our Cyber GRC Engineering team, you will apply engineering, automation, and data analytics principles to strengthen governance, risk, and compliance across Chubb’s cybersecurity environ…
Skills: ServiceNow IRM, Cybersecurity, Risk Management, Governance, Compliance
San Pedro Garza García, Nuevo León, Mexico · Hybrid
KEY OBJECTIVE The position will be responsible for the business intelligence and reporting capabilities of the international actuarial department for Chubb. Actuarial group includes Reserving and Pricing MAJOR DUTIES & R…
Skills: SQL, Python, Excel, Business Intelligence, Data Visualization
Philadelphia, Pennsylvania, United States · On-site
As our Lead Program Delivery Manager - Identity and Access Management, you will oversee and drive the delivery of Chubb’s identity and access management initiatives, combining agile solution delivery with global security…
Skills: Identity and Access Management, Information Security, Agile Methodologies, Scrum, Project Management
Philadelphia, Pennsylvania, United States · On-site
As a Senior Technical Security Lead on our North America Application Security team, you will help shape secure technology solutions from the earliest stages of design through production delivery. You will bring deep appl…
Skills: Application Security, Vulnerability Management, Identity And Access Management, Network Security, Secure Coding
Hosakote taluk, Karnataka, India · Hybrid
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insuran…
Skills: Business Analysis, Travel Insurance, Product Ownership, Agile, Scrum
Chicago, Illinois, United States · On-site
$108k–$156k/yr
This is a role focused on technical claim handling for Chubb’s Commercial Direct Handle Claims Team. In this role you will manage complex auto and general liability claims, both litigated and non-litigated, under both pr…
Skills: Claims handling, Litigation management, Coverage determination, Risk transfer, Negotiation
Glen Allen, Virginia, United States · On-site
ESIS Senior Claims Representative, WC Description Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and tale…
Skills: Workers' compensation claims, Claims investigation, Negotiation, Communication, Interpersonal skills
City of London, England, United Kingdom · Hybrid
About the Role: Chubb is looking for a Senior AI Engineer to lead the design, development, and deployment of advanced generative AI solutions that improve how we operate across the insurance lifecycle — from underwriting…
Skills: Generative AI, Python, LangGraph, LangChain, Azure OpenAI
Birmingham, England, United Kingdom · On-site
Are you interested in working for one of the world’s largest property & casualty insurers with excellent employee benefits and offices in 54 countries? Are you looking for your next challenge in the insurance industry to…
Skills: Property & Casualty Underwriting, Multiline Underwriting, Portfolio Management, Broker Management, Client Service
Taipei, Taiwan · On-site
工作地點： 台北車站天成飯店旁(捷運M3/M7出口) *想跟著公司到處國內外旅遊嗎 ? 只要是試用期滿就可以成為正式員工，不需靠業績競賽，人人都可以出國玩 2023年旅遊景點(日本佐賀/泰國曼谷/國內涵碧樓) 2024年旅遊景點(日本北海道/日本東京/泰國清邁/越南富國島/國內旅遊) 2025 年規劃中, 皆可自選~期待您的加入，一起旅遊!! *想要享有真正的外商福利嗎? 只要您加入, 成為全球知名產險公司的一員 我們提供你外商公司 “…
Skills: Telemarketing, Sales, Communication, Customer service, Persuasion
Hyderabad, Telangana, India · Hybrid
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insuran…
Skills: QA Strategy, Selenium, Playwright, API Testing, AI-assisted Testing
Hosakote taluk, Karnataka, India · Hybrid
About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insuran…
Skills: SRE, Dynatrace, Python, AIOps, Go
Wellington, Wellington, New Zealand · Hybrid
The opportunity Product isn't a back-office function - it's where strategy meets customer, and where the roadmap for our business actually gets shaped. Reporting to the Head of Product and Pricing, you'll join a tight te…
Skills: Product management, Product roadmap, Commercial understanding, Product lifecycle, Analytical skills
Stamford, Connecticut, United States · On-site
Chubb Tempest Reinsurance Ltd. invites applications for the position of Division President. Reporting to the SVP, Chubb Group and President, Chubb Tempest Re, the duties for this position include, but are not limited to:…
Skills: Underwriting, Reinsurance, Portfolio Management, Catastrophe Risk Modeling, Strategic Planning
Wellington, Wellington, New Zealand · Hybrid
The opportunity As Marketing Manager you'll support the Head of Marketing Strategy in running the day-to-day of our marketing programme. Planning, briefing, executing and tracking campaigns that move the needle on growth…
Skills: Marketing strategy, Campaign planning, Multi-channel marketing, Agency management, Performance analysis
Brisbane, Queensland, Australia · Hybrid
Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discu…
Skills: Property underwriting, Risk assessment, Portfolio analysis, Broker relationship management, Business development
Devonport-Takapuna, Auckland, New Zealand · Hybrid
The Opportunity Chubb Life's been around for a century. We're done being quiet about it - we're pushing to be New Zealand's number one life insurer, and backing that with real money into automation, integrating AI and mo…
Skills: Actuarial science, Solvency management, Capital management, Reinsurance management, Financial modelling
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The Head of IT Operations will lead the management of IT services, including Service Desk, application support, and monitoring to ensure platform stability and SLA compliance. They are responsible for defining technology KPIs, managing incident escalations, and collaborating with stakeholders to drive continuous improvement.
The role requires extensive experience in managing IT operations, coordinating cross-functional teams, and overseeing complex incident resolution processes. Candidates must possess strong analytical skills to manage backlogs, define service models, and ensure high-quality performance across all IT platforms.
Objetivo del Puesto:
Liderar la gestión integral de los servicios de TI, coordinando equipos de atención (Service Desk, Soporte Apps y Business As Usual (BAU)), Vulnerabilidades, Monitoreo y Soporte operativo, para garantizar la estabilidad, disponibilidad y mejora continua de las plataformas y aplicaciones, cumpliendo con los estándares de calidad y los acuerdos de nivel de servicio (SLA) establecidos
Asegurando que se procese eficientemente un alto volumen de solicitudes diarias y que todas las operaciones se ejecuten sin contratiempos, cumpliendo rigurosamente los acuerdos de nivel de servicio (SLA) y garantizando la satisfacción de los clientes internos y externos. El rol requiere monitorear el cumplimiento de los SLA de los diferentes equipos, gestionar el escalamiento de incidencias y problemas críticos, y mantener una comunicación constante con los Service Desk Managers, Application Support Managers con los diferentes Delivery Managers de los equipos de desarrollo para controlar el rendimiento operativo y promover mejoras continuas.
Además, es fundamental gestionar los backlogs en colaboración con los Product Owners, alineando las prioridades de atención según las necesidades del negocio y fomentando la mejora continua de productos y aplicaciones bajo estándares de calidad y tiempos definidos para los equipos de Business As Usual (BAU). El puesto demanda participación en la definición de modelos de atención para nuevos servicios, cambios, lanzamientos y ser el punto focal para los usuarios de negocio ante cualquier incidente crítico en Producción.
Otra función clave es definir y controlar los KPIs de tecnología, generando reportes semanales y mensuales sobre incidencias, tendencias y áreas de oportunidad, así como coordinar la resolución eficiente de incidentes para minimizar el tiempo de inactividad y asegurar la disponibilidad de los sistemas.
Debe impulsar estrategias de mejora continua en aplicaciones y procesos, colaborando con equipos de Desarrollo además de nuestros diferentes partners, así mismo debe de mantener una comunicación efectiva con los Stakeholders, trabajando en conjunto con los diferentes equipos de tecnología para la solución raíz de problemas.
Finalmente, debe preparar informes mensuales para identificar incidentes recurrentes, gestionar problemas escalados y categorizar el impacto de los incidentes alineados a la afectación al negocio, revisando constantemente las métricas operativas para identificar temas que requieren atención y modificar prioridades cuando sea necesario, asegurando así la estabilidad y mejora del rendimiento de los aplicativos y plataformas de la organización dando la solución y seguimiento a la correcta causa raíz de los tickets dando seguimiento a las priorizaciones de incidentes (P1, P2, P3 y P4).
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. Chubb Life Hong Kong is the international life insurance division of Chubb, establishing its presence in Hong Kong since 1976. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Hong Kong Limited) offers a range of life protection, savings, accident and health insurance solutions through agents and brokers. The company has been a recipient of various awards for marketing, product innovation and commitment in corporate social responsibility. 安達為全球領先的保險公司，業務遍及54個國家及地區。安達為不同行業的客戶提供商業及個人財產和責任保險、個人意外及醫療輔助保險、再保險及人壽保險等。公司的優越之處在於其多元化的產品及服務範圍、廣大的分銷能力、超卓的財務實力、出眾的理賠專業知識及營運業務遍佈全球各地。總公司安達有限公司於紐約證券交易所上市（紐約證券交易所：CB），為標準普爾500指數的成份公司。安達於蘇黎世、紐約、倫敦及其他地方設有行政辦公室，全球僱員人數約40,000名。 安達人壽是安達旗下負責國際人壽保險的分部。於亞洲，安達人壽的業務分佈在香港特別行政區、印尼、韓國、緬甸、台灣、泰國及越南等市場，並在中國設有合資企業。安達人壽自1976年踏足香港，並於2015年在香港特區開展環球財富管理業務。為滿足廣泛客戶的財務保障及財富管理需求，安達人壽香港（安達人壽保險有限公司）透過保險代理團隊及保險經紀提供一系列的人壽、儲蓄、意外和醫療保險方案。
Offices: Hong Kong, Hong Kong, HK
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. Chubb Life Hong Kong is the international life insurance division of Chubb, establishing its presence in Hong Kong since 1976. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Hong Kong Limited) offers a range of life protection, savings, accident and health insurance solutions through agents and brokers. The company has been a recipient of various awards for marketing, product innovation and commitment in corporate social responsibility. 安達為全球領先的保險公司，業務遍及54個國家及地區。安達為不同行業的客戶提供商業及個人財產和責任保險、個人意外及醫療輔助保險、再保險及人壽保險等。公司的優越之處在於其多元化的產品及服務範圍、廣大的分銷能力、超卓的財務實力、出眾的理賠專業知識及營運業務遍佈全球各地。總公司安達有限公司於紐約證券交易所上市（紐約證券交易所：CB），為標準普爾500指數的成份公司。安達於蘇黎世、紐約、倫敦及其他地方設有行政辦公室，全球僱員人數約40,000名。 安達人壽是安達旗下負責國際人壽保險的分部。於亞洲，安達人壽的業務分佈在香港特別行政區、印尼、韓國、緬甸、台灣、泰國及越南等市場，並在中國設有合資企業。安達人壽自1976年踏足香港，並於2015年在香港特區開展環球財富管理業務。為滿足廣泛客戶的財務保障及財富管理需求，安達人壽香港（安達人壽保險有限公司）透過保險代理團隊及保險經紀提供一系列的人壽、儲蓄、意外和醫療保險方案。
Offices: Hong Kong, Hong Kong, HK
