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Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
Skills: Claims management, Leadership, Strategic planning, Data analysis, Operational excellence
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Aguascalientes, Aguascalientes, Mexico · Hybrid
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 mil…
Skills: Claims estimating, Physical damage claims, Repair estimates, Valuation guidelines, Documentation
Bengaluru, Karnataka, India · On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
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Issy-les-Moulineaux, Ile-de-France, France · Hybrid
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Manila, Metro Manila, Philippines · On-site
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Casablanca, Casablanca-Settat, Morocco · On-site
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Issy-les-Moulineaux, Ile-de-France, France · Hybrid
Chez Capgemini Invent, nous croyons que l'innovation est le moteur du changement. En tant que consultants en transformation digitale, nous combinons nos capacités stratégiques, créatives et scientifiques, en collaborant …
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Bengaluru, Karnataka, India · On-site
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Bergen, Norway · On-site
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Navi Mumbai, Maharashtra, India · Remote OK
Your Role We are seeking a highly skilled Agentic AI Developer to design, build, and deploy intelligent autonomous systems using Azure AI Foundry. The role involves developing AI agents capable of reasoning, planning, an…
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Perth, Western Australia, Australia · Hybrid
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Atlanta, Georgia, United States · On-site
$82k–$193k/yr
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Skills: Software engineering, Programming concepts, Software design, Software development, Problem solving
Atlanta, Georgia, United States · Hybrid
$82k–$193k/yr
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Skills: Java, Spring Boot, Microservices Architecture, Gen AI, LLMs
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
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Chicago, Illinois, United States · On-site
$82k–$193k/yr
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Chicago, Illinois, United States · On-site
$82k–$193k/yr
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Skills: Solution architecture, Technical feasibility, Risk management, System design, Interface design
Bengaluru, Karnataka, India · On-site
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Skills: SAP ABAP, RAP, S/4HANA, OData Services, Fiori
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The Claims Operations Manager leads a team of supervisors and individual contributors to ensure operational excellence, service level achievement, and continuous process improvement. They are responsible for executing claims strategies, managing budgets, and collaborating with functional leaders to optimize business processes and customer experience.
Candidates must hold a bachelor's degree and possess at least 3 to 4 years of experience in claims, with a minimum of 3 years in a leadership role. Proficiency in English is required, and experience in auto or property insurance is highly preferred.
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
What to expect on your journey with us:
We are seeking a strategic and results-driven Claims Operations Manager to lead a team of claims supervisors and estimators, ensuring operational excellence, service level achievement, and continuous improvement. This role requires a strong leader who can inspire teams, drive change, leverage data and analytics to identify opportunities, and execute claims strategies that deliver measurable business impact.
Job Summary
Leads a team of operations supervisors and individual contributors, focusing on planning, directing, and managing personnel and operations. Responsibilities include budgeting, reporting, meeting service level agreements, and ensuring quality work output for claims operational support. The leader aligns with and executes the claims strategy by utilizing technology, setting performance expectations, maintaining regular communication with the team, and developing succession plans. They also work on continuous improvement initiatives in efficiency, quality, business processes, and partnerships, and may work a non-traditional schedule.
Essential Job Functions
Soft Skills
By applying for this position, candidates acknowledge and agree that:
Failure to comply with these conditions may impact the hiring decision or employment continuation.
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
