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Company Description Penguin Random House is the premier provider of distribution services in the publishing industry. Our fulfillment center, located in Reno , NV is seeking qualified workers and available to work. It is…
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Reno, NV: Material Handler, Weekend B: Wed - Sun $19.35/hr.
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Entry level
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Skills: Palletizing, Order Picking, Packing, Shipping, Inventory Movement
Company Description Penguin Random House is the premier provider of distribution services in the publishing industry. Our fulfillment center, located in Reno , NV is seeking qualified workers and available to work. It is…
Skills: Palletizing, Order Picking, Packing, Shipping, Inventory Movement
Company Description Penguin Random House is the premier provider of distribution services in the publishing industry. Our fulfillment center, located in Reno , NV is seeking qualified workers and available to work. It is…
Reno, NV: Material Handler, Weekend B: Wed - Sun $19.35/hr.
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Full-time
high school
Bonus, Profit share
Posted 1d ago
~40 hrs/week
Remote in Westminster, Maryland, United States
Responsibilities
The representative serves as the primary point of contact for internal and external inquiries via phone and email. They are responsible for providing product information, resolving problems, and performing analytical tasks.
Requirements
Candidates must have a high school diploma or equivalent and strong technical skills, particularly in Microsoft Excel. Professional communication skills and the ability to work in a fast-paced, results-driven environment are essential.
Full job description
Company Description
Penguin Random House, LLC is the world's largest general trade book publisher. It is a division of Bertelsmann AG, one of the foremost media companies in the world.
Job Description
Penguin Random House is seeking a dynamic, self-motivated Customer Support and Analytics Representative to join our team in Westminster Maryland. This position can either be office based or remote.
The regular working hours for this position are Monday – Friday 8:30 am – 5:00
pm.
Candidates must have a professional and natural communication style. The ideal candidate will have the aptitude to cross-train through a broad range of functions and be committed to providing exceptional service. In
addition, the ability to work in a dynamic, fast paced and results driven environment – while embracing our high standard of professional ethics is required. Strong listening skills and technical skills to include advanced EXCEL proficiency is essential. Skills assessment will be part of the consideration process.
Our support representatives serve as the first point of phone and email contact for our internal and external contacts answering inquiries relating to a variety of product information and problem resolution. An individual that is detail-oriented, motivated by team success and has effective time management skills will be successful.
Qualifications
We are seeking candidates with:
High School diploma or equivalent; some college preferred but not required
Prior customer service experience preferred
Excellent organizational and prioritization skills; ability to multi-task, work independently & be a self-starter
Excellent PC skills that includes Microsoft Office suite
Strong Excel skills required
SAP and MARC experience preferred
Professional written and oral communication skills
Strong analytical and problem solving skills
Ability to work in fast-paced environment
Additional Information
The salary for this position is $41,225 per year. This position is eligible for bonus or profit share, contingent on the company's results.
All your information will be kept confidential according to EEO guidelines.
Penguin Random House is an Affirmative Action/Equal Opportunity Employer.
Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
All your information will be kept confidential according to EEO guidelines.
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP.
Follow us to learn more about digital transformation - and how we can shape it together.
Offices: Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE · Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE · Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE · Semerteichstraße 50-66, Dortmund, 44141, DE · Brook 1, Hamburg, Hamburg 20457, DE
Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP.
Follow us to learn more about digital transformation - and how we can shape it together.
Offices: Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE · Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE · Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE · Semerteichstraße 50-66, Dortmund, 44141, DE · Brook 1, Hamburg, Hamburg 20457, DE
Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing