Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Sobre AIT About AIT Worldwide Logistics: AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materi…
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Contract Management, Real Estate Law, Labor and Employment Law, Corporate Governance, Litigation Support
Palatine Township, Illinois, United States · On-site
$27/hr–$39/hr
Mid level
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Introduction Come move the world with us! Wake up each day to be part of a global movement. A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered…
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Customer Service, Troubleshooting, Microsoft Office Suite, Transportation Management System (TMS), AS400
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Customer Service, Troubleshooting, Microsoft Office Suite, Transportation Management System (TMS), AS400
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Revenue Growth, Customer Retention, Microsoft Office Suite, Transportation Management System (TMS), Verbal Communication
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Customer Service, Troubleshooting, Microsoft Office Suite, Transportation Management System (TMS), AS400
IntroductionJoin us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Tog…
Skills: Negotiation, Transportation Management System (TMS), Microsoft Office Suite, Carrier Sales, Team Leadership
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Routing, Dispatching, Customer Service, Load Planning, Microsoft Office
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Revenue Growth, Customer Retention, Microsoft Office Suite, Transportation Management System (TMS), Verbal Communication
IntroductionJoin us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Tog…
Skills: Carrier Sourcing, Relationship Management, Freight Booking, Tracking and Tracing, Problem Solving
IntroductionJoin us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Tog…
Skills: Performance Management, Professional Development, Coaching, Customer Relationship Management (CRM), Transportation Management Systems (TMS)
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Skills: Solution Design, Global Implementation, Project Management, Stakeholder Management, Process Standardization
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…
Introduction Bewege mit uns die Welt! AIT ist ein globales Speditions- und Logistikunternehmen Unternehmen mit Sitz in Chicago. Bist du auf der Suche nach einer spannenden und abwechslungsreichen Tätigkeit? Dann bist du …
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. To…
Skills: Forklift Operation, Inventory Management, Safety Inspections, Data Entry, Time Management
Introduction Move the world with us! AIT is a global freight forwarding company that has offices all around the world. Are you looking for a fast-paced, exciting and dynamic job? Then you are a perfect fit for our compan…
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Full-time
high school, associate degree
Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision
Posted 11d ago
Apply by Jul 27
~40 hrs/week
Responsibilities
The Dispatcher I is responsible for routing local freight, dispatching drivers, and documenting the pickup and delivery of shipments. They coordinate communication between drivers and agents while ensuring timely data entry of shipment milestones into tracking systems.
Requirements
Candidates should have a high school diploma or GED, with an associate degree and 0-3 years of freight forwarding or customer service experience preferred. Proficiency in Microsoft Office and AS400, along with strong mapping and organizational skills, is desired.
Full job description
Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview
AIT is seeking aDispatcher I! We are flexible on start time, if needed along with extra hours to be earned on the weekends, if applicable.
The Dispatcher I is responsible for overseeing and documenting the pickup and delivery of local shipments, as well as coordinating and communicating shipment information between drivers and delivery agents.
Responsibilities
Responsible for routing local freight, dispatching drivers, performing dock checks, tracking shipments, working with dock staff members to ensure movement of freight.
Timely event data entry of shipment milestones into MyAIT & AS400 tracking system – pickup, delivery, obtain proof of delivery.
Provide customer service to identify and meet specific customer needs. Answer/make customer inquiry calls and address customer concerns/complaints.
Assign driver load planning based on local mapping & appointments accordingly.
Identifying and coordinating the prioritization of rushed/urgent/last minute shipments.
Other duties and responsibilities will be assigned as business demands deem necessary.
Qualifications
A team player who works well with others – being respectful to our teammates is a Core Value
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
Other Skills We Hope to See:
High School Diploma/GED equivalency required; Associate Degree or equivalent preferred.
0-3 years in Freight Forwarding industry experience preferred and/or industry experience in customer service/operations.
Proficient in Microsoft Office
Previous Experience working with AS400 preferred.
Strong problem solving and multi-tasking skills with abilities to develop new ideas and innovative solutions.
High attention to details and organization.
Strong geographic and mapping skills. Sense of direction and coordination to build routes.
Great interpersonal and communication skills with customers, drivers, and co-workers—communication is key!
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
About AIT Worldwide
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.
AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.
Related keywords
Freight ForwardingLogisticsAS400MyAITSupply ChainRoutingDispatchLoad PlanningProof Of DeliveryDock ChecksLocal MappingCustomer ServiceMicrosoft Office
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Itasca, Illinois
LinkedIn followers
73,641
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes end-to-end deliveries via sea, air, ground and rail — on time and on budget. With expert teammates staffing more than 170 worldwide locations in Asia, Europe, the Middle East and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more at www.aitworldwide.com.
Our Mission
At AIT, we provide solutions to earn our customers' trust, leveraging our products, regions and vertical markets, all backed by a high-performance culture.
Our Vision
Become the global logistics provider respected for delivering a world-class experience.
Offices: 2 Pierce Pl, Suite 2100, Itasca, Illinois 60143, US
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Headquarters
Itasca, Illinois
LinkedIn followers
73,641
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes end-to-end deliveries via sea, air, ground and rail — on time and on budget. With expert teammates staffing more than 170 worldwide locations in Asia, Europe, the Middle East and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more at www.aitworldwide.com.
Our Mission
At AIT, we provide solutions to earn our customers' trust, leveraging our products, regions and vertical markets, all backed by a high-performance culture.
Our Vision
Become the global logistics provider respected for delivering a world-class experience.
Offices: 2 Pierce Pl, Suite 2100, Itasca, Illinois 60143, US