Amsterdam, North Holland, Netherlands · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Operational Excellence, Project Management, Business Impact Analysis, Process Improvement, Cross-Functional Integration
Ciudad de México, Mexico · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: API Integration, Web Technologies, Technical Consulting, Solution Design, Client Relationship Management
Amsterdam, North Holland, Netherlands · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Generative AI, Large Language Models, AI Research, Production-grade Coding, Scalable Software Engineering
San Francisco, California, United States · Hybrid
$145k–$195k/yr
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Community Building, B2B Marketing, Event Management, KPI Development, Audience Segmentation
Singapore, Singapore · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Process Improvement, Data Analysis, Payment Reconciliation, Cash Management, Stakeholder Management
Amsterdam, North Holland, Netherlands · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything…
Skills: Java, Web Services, REST APIs, Webhooks, SQL
New York, New York, United States · Hybrid
$120k–$155k/yr
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Go-to-Market Strategy, Product Launch Management, Sales Enablement, Market Research, Competitive Analysis
Amsterdam, North Holland, Netherlands · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Go-to-Market Strategy, Commercial Strategy, Product Packaging, Customer Insights, Stakeholder Management
New York, New York, United States · On-site
$160k–$210k/yr
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Go-to-Market Strategy, Financial Product Offering, Stakeholder Management, Customer Relationship Management, Data-Driven Decision Making
Amsterdam, North Holland, Netherlands · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Java, Kotlin, Android, CI/CD, Linux
Bengaluru, Karnataka, India · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Python, PyTorch, TensorFlow, XGBoost, LightGBM
New York, New York, United States · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Commercial Contracting, Legal Leadership, Contract Negotiation, Drafting, Stakeholder Management
New York, New York, United States · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Commercial Contracting, Legal Negotiation, Team Management, Contract Drafting, Stakeholder Management
San Francisco, California, United States · On-site
$202k–$302k/yr
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Product Management, Developer Experience, API Design, Platform Strategy, Stakeholder Management
Chicago, Illinois, United States · Hybrid
$130k–$170k/yr
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Team Leadership, Account Management, Commercial Negotiation, Customer Success, B2B Sales
Amsterdam, North Holland, Netherlands · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Art Direction, Brand Design, Experiential Design, Internal Communications, Adobe Creative Cloud
Amsterdam, North Holland, Netherlands · Hybrid
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: IBM Sterling Connect:Direct, IBM MQ, Linux, TCP/IP, SSL/TLS
Singapore, Singapore · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Customer Due Diligence, Enhanced Due Diligence, Anti-Money Laundering, Counter-Terrorist Financing, Risk Assessment
Bengaluru, Karnataka, India · On-site
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Team Leadership, Technical Support, Coaching and Mentoring, KPI Tracking, Escalation Management
San Francisco, California, United States · On-site
$120k–$155k/yr
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Skills: Compliance Advisory, AML/CFT, Risk Management, Regulatory Compliance, Financial Crime Investigation
Amsterdam, North Holland, Netherlands • On-site
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The role focuses on ensuring the operational health and readiness of Merchant Operations during product launches, migrations, and regulatory changes. It involves bridging the gap between Product, Compliance, and Operations to optimize workflows and ensure scalable business integration.
Candidates need 4+ years of experience in operations, project management, or enablement, preferably within AML, Fraud, or Credit Risk. The ideal candidate must be a structured problem solver capable of navigating ambiguity and managing complex cross-functional challenges.
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
The Merchant Operations (MOps) Excellence team is the backbone of our first-line defense (CDD, Credit Risk, Fraud, AML). As our product suite and global regulations evolve, the "compliant journey" becomes increasingly complex.
We are not looking for a traditional Project Manager to simply track deadlines. We are looking for an Excellence Manager who will take ongoing ownership of the operational health and readiness of our business. You won't just deliver a project and move on; you will ensure that our operations are aligned, visible, and prepared for every launch, migration, and strategic shift.
In this role, you are the guardian of operational health. You will sit at the intersection of Product, Compliance and Merchant Ops, ensuring that every change, new launch or migration isn't just "delivered," but is successfully integrated into our ecosystem. You will move beyond tracking deadlines to exercising high-level judgment- assessing business impact, identifying structural bottlenecks, and ensuring our first-line teams have the visibility and confidence to scale. If you are a structured, business-minded problem solver who thrives in ambiguity, this is your opportunity to drive true operational excellence.
Assess Business Impact: Move beyond the "what" to the "how." You analyze how new products or regulatory changes affect MOps workflows and ensure the business is ready for scale.
Own launch & migration readiness: You are the driver of the ‘Go/No-Go’ process. You don't just track a launch; you assess if the business is actually prepared to support it, ensuring end-to-end visibility across all stakeholders.
Process Improvement: Identify bottlenecks and inefficiencies in current operational workflows and propose scalable solutions, aligning with our "Build for Scale" principle.
Drive Operational Preparedness: Identify bottlenecks before they happen. You own the transition from "project" to "business as usual," ensuring first-line teams have the documentation, logic, and confidence to execute.
Cross-Functional Integration: Act as the primary connector between Product, Compliance, and Merchant Operations. You ensure that product roadmaps are aligned with operational capacity and tool-stack capabilities.
Meeting Facilitation: Support the preparation and execution of strategic leadership meetings by contributing to agenda development, facilitating discussions, and ensuring clear takeaways, owners, and timelines are established.
Problem Solving & Judgment: You will navigate ambiguous situations where there is no playbook. You use your judgment to prioritize what matters for the business over what is simply next on a list.
You thrive in the "real work" of migrations and coordination. You prefer tangible results and operational stability over theoretical project plans.
You take full accountability for the long-term success of an integration, not just the delivery date. You don't wait for instructions; you identify gaps and close them.
You can navigate a complex, fast-paced environment and communicate clearly with both technical product teams and operational leads.
You can create structure where it doesn't exist and are not afraid to make calls when faced with complex, cross-functional challenges.
A highly organized individual with a strong ability to manage multiple projects simultaneously and prioritize effectively.
You have 4+ years of experience in operations, project management, product launches, or enablement- ideally within AML, Scheme Ops, CDD, Fraud, or Credit Risk.
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.
Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft. For support visit: https://support.adyen.com
Offices: Simon Carmiggeltstraat 6, 12th floor, Amsterdam, North Holland 1011 DJ, NL · 505 Brannan St, San Francisco, California 94107, US · 11-12th floor, Singapore, 049910, SG · Av. Roque Petroni Jr. 1089, São Paulo, São Paulo 04707-900, BR · 4th floor, London, W1B 4JD, GB
Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.
Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft. For support visit: https://support.adyen.com
Offices: Simon Carmiggeltstraat 6, 12th floor, Amsterdam, North Holland 1011 DJ, NL · 505 Brannan St, San Francisco, California 94107, US · 11-12th floor, Singapore, 049910, SG · Av. Roque Petroni Jr. 1089, São Paulo, São Paulo 04707-900, BR · 4th floor, London, W1B 4JD, GB
