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About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
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Full-time
bachelor degree, professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Fertility Benefits
Posted 30d ago
~40 hrs/week
Responsibilities
The Payroll Specialist provides comprehensive payroll support to HR and agency partners, ensuring timely and compliant service deliverables. Key duties include managing payroll data entry, auditing results, and maintaining multi-state tax compliance.
Requirements
A Bachelor's degree in HR, Accounting, or a related field is required, along with at least 2 years of payroll management experience. Proficiency in Microsoft Office is essential, while Workday, ADP, and CPP/FPC certifications are preferred.
Full job description
About Acrisure
A global Fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary:
Acrisure is seeking a Payroll Associate in Grand Rapids, MI to support the accurate, timely, and compliant processing of payroll across a defined employee population and set of business units. This role operates with responsibility for assigned payrolls, ensuring precision, compliance, and high-quality employee experience. The Payroll Associate performs full-cycle payroll processing activities within established guidelines, manages payroll data integrity, and serves as a key point of contact for payroll inquiries within their assigned scope. The role requires strong ownership, attention to detail, and the ability to work in a fast-paced, high-volume multi-entity environment.
Responsibilities:
Payroll Administration & Processing:
Independently process assigned payrolls across multiple frequencies and entities for a designated employee population
Serve as the primary payroll contact for assigned business units, divisions, and/or agency partners, ensuring timely resolution of payroll-related needs
Compile, review, and validate payroll inputs including hours, earnings, deductions, tax elections, and adjustments for accuracy and compliance
Perform full-cycle payroll activities including regular payroll runs, off-cycle payments, and corrections within defined thresholds
Research and resolve routine-to-moderately complex payroll discrepancies and issues, escalating when outside of established parameters
Maintain accurate payroll records and system data ensuring data integrity across the HRIS/Payroll platforms
Payroll Data Management & Compliance
Ensure payroll transactions comply with federal, state, and local regulations as well as internal policies and controls
Execute payroll audits and reconciliations for assigned payrolls, identifying and resolve payroll variances within established parameters
Support year-end activities including W-2 validation, reporting, and audit preparation for assigned scope
Maintain documentation and payroll records in accordance with retention requirements and audit standards
Employee & Stakeholder Support
Respond to payroll inquiries via ServiceNow and other channels for assigned employee groups, providing accurate and timely resolution
Deliver a high level of customer service while interpreting and explaining payroll policies, procedures, and pay outcomes
Escalate complex, high-risk, or policy-sensitive issues as appropriate
Maintain clear and complete documentation of all inquiries, actions taken, and resolutions
Operational Execution
Follow established payroll procedures and internal controls with a strong adherence to accuracy and deadlines
Monitor payroll cycles for assigned populations to ensure timely execution and minimal errors
Identify recurring issues or inefficiencies and communicate observations to Payroll leadership
Participate in training and cross-function learning to reinforce payroll expertise and system proficiency
Requirements
Required Qualifications
Demonstrated experience with multi-state payroll processing or high-volume payroll environments
Strong customer service and stakeholder management skills
Proven attention to detail and accuracy in transactional work
Ability to manage multiple payroll cycle and deadline simultaneously
Experience working with confidential and sensitive information
Proficiency in Microsoft Office, particularly Excel (data validation, formulas, and reconciliation support)
Preferred Qualifications
Hands-on experience with payroll system (Workday, ADP, UKG, or similar)
Experience supporting multi-entity payroll structures or complex payroll inputs
Experience with fully cycle and high volume payroll processing (~3,000 employees)
Exposure to payroll compliance, audits, and reporting activities
Experience in centralized payroll function supporting distributed business units
Education and Experience:
Required Qualifications
3+ years of payroll, HR, accounting, finance, or related operational experience
High school diploma or equivalent
Preferred Qualifications
Associate's or Bachelor's degree in Human Resources, Accounting, Business Administration, or a related field
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs ~20,000 colleagues in 21 countries. And this is just the beginning.
Offices: 100 Ottawa Ave SW, Grand Rapids, Michigan 49503, US
Commercial Property and CasualtyRisk ManagementLoss and Claims ManagementEmployee BenefitsProfessional Employer OrganizationHuman Resource OutsourcingSuretyVoluntary BenefitsPersonal LinesThird Party Administrator
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs ~20,000 colleagues in 21 countries. And this is just the beginning.
Offices: 100 Ottawa Ave SW, Grand Rapids, Michigan 49503, US
Commercial Property and CasualtyRisk ManagementLoss and Claims ManagementEmployee BenefitsProfessional Employer OrganizationHuman Resource OutsourcingSuretyVoluntary BenefitsPersonal LinesThird Party Administrator