Temecula, California, United States · On-site
$17/hr–$22/hr
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier hu…
Skills: Data Entry, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
St. Louis, Missouri, United States · Hybrid
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that …
Skills: Account Management, Employee Benefits Strategy, Financial Analysis, Client Relationship Management, Compliance Standards
Austin, Texas, United States · Hybrid
Software Engineer, Data (L1) Austin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. About Acrisure Acrisure Enter…
Skills: SQL, Scala, Python, Java, Data Lake
Oklahoma City, Oklahoma, United States · Hybrid
About the role Auris runs HubSpot as its marketing system of record, connected to Salesforce via a native bidirectional sync. We are looking for a hands-on HubSpot specialist to join the Marketing Operations team and hel…
Skills: HubSpot Management, Campaign Execution, Marketing Automation, Data Hygiene, Reporting and Analytics
Austin, Texas, United States · Hybrid
Software Engineer, Data (L1) Austin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. About Acrisure Acrisure Enter…
Skills: SQL, Scala, Python, Java, Data Lake
Austin, Texas, United States · Hybrid
Senior AI Engineer Austin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. Why Choose Acrisure? Acrisure's Enterpr…
Skills: Python, Machine Learning, Large Language Models, Natural Language Processing, Kubernetes
Austin, Texas, United States · Hybrid
Senior AI Engineer Austin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. Why Choose Acrisure? Acrisure's Enterpr…
Skills: Python, Machine Learning, Large Language Models, Natural Language Processing, Kubernetes
New Berlin, Wisconsin, United States · On-site
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier hu…
Skills: Client Services, Insurance Processing, Customer Experience, Account Management, Health & Life Insurance Licensing
Janesville, Wisconsin, United States · On-site
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Customer Service, Call Handling, Health Insurance Knowledge, Claims Processing, HIPAA Compliance
Winnipeg, Manitoba, Canada · Hybrid
$90k–$105k/yr
About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human s…
Skills: Prospecting, Sales Presentations, CRM, Upselling, Coaching
Oklahoma City, Oklahoma, United States · Hybrid
$90k–$105k/yr
About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human s…
Skills: Prospecting, B2B Sales, Cold Calling, Presentation Skills, Networking
Janesville, Wisconsin, United States · On-site
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Customer Service, Call Handling, Health Insurance Knowledge, Claims Processing, Microsoft Office
Atlanta, Georgia, United States · On-site
AURIS AI | PLATFORM ENGINEERING Platform Engineer - Palantir Hands-On Builder, Cost Steward & Component Curator About Acrisure Acrisure is a global fintech leader empowering ambitious businesses and individuals with cust…
Skills: Palantir Foundry, Palantir AIP, Python, TypeScript, JavaScript
Oak Ridge, Tennessee, United States · On-site
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Attention To Detail, Organizational Skills, Multitasking, Communication, Teamwork
Mahwah, New Jersey, United States · On-site
$75k–$150k/yr
Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We con…
Skills: Business Development, Client Relationship Management, Consultative Selling, CRM, AI Applications
Grand Rapids, Michigan, United States · Hybrid
About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to …
Skills: Business Development, Client Relationship Management, Consultative Selling, CRM Proficiency, AI Application Usage
Grand Rapids, Michigan, United States · Hybrid
About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to …
Skills: Business Development, Client Relationship Management, Consultative Selling, CRM, AI Applications
Village of Port Chester, New York, United States · On-site
$75k–$150k/yr
Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We con…
Skills: Business Development, Client Relationship Management, Consultative Selling, CRM, AI Applications
Beachwood, Ohio, United States · Hybrid
About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to …
Skills: Business Development, Client Relationship Management, Consultative Selling, Pipeline Management, CRM
Essex County, Massachusetts, United States · On-site
$75k–$150k/yr
Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We con…
Skills: Business Development, Client Relationship Management, Consultative Selling, CRM, AI Applications
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The role involves administering and supporting Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) through accurate data processing. It also requires providing professional customer service to clients and participants via phone and email regarding account activity and eligibility.
Candidates must have a high school diploma and at least one year of customer service experience. Proficiency in Microsoft Office and strong attention to detail are essential for success in this role.
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
As a trusted leader in employee benefits administration, we are dedicated to delivering high-quality service and support to our clients. We are currently seeking a motivated and detail-oriented Benefits Account Service Representative to join our growing team. This role focuses on administering and supporting Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
We are looking for individuals who take initiative, demonstrate accountability, and are committed to delivering exceptional service while maintaining a high level of accuracy.
Accurately process and manage data related to FSA and HSA accounts, including high-volume numeric and data entry tasks
Provide outstanding customer service to clients and participants via phone and email
Respond to inquiries regarding account activity, claims, and eligibility in a professional and timely manner
Review and verify information for accuracy, ensuring compliance with company standards and regulations
Maintain detailed records and documentation of communications and transactions
Collaborate with team members and other departments to resolve issues efficiently
Continuously seek opportunities to improve processes and enhance service quality
Strong attention to detail with the ability to manage tasks requiring precision and accuracy
Proficiency in Microsoft Office applications (Excel, Word, Outlook)
Excellent verbal and written communication skills
Demonstrated commitment to providing exceptional customer service
Professional phone presence and strong phone etiquette
Ability to work effectively both independently and as part of a team
Positive attitude with a willingness to learn, grow, and take ownership of responsibilities
Ability to successfully pass a background check
High School Diploma or equivalent
1+ year customer service experience
Benefits knowledge a plus
If you’re detail-driven, customer-focused, and looking to build a career in employee benefits administration, we’d love to hear from you.
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Pay Details:
The base compensation range for this position is $17 - $22. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 23 countries. And this is just the beginning.
Offices: 100 Ottawa Ave SW, Grand Rapids, Michigan 49503, US
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 23 countries. And this is just the beginning.
Offices: 100 Ottawa Ave SW, Grand Rapids, Michigan 49503, US
