City of Perth, Western Australia, Australia · On-site
Entry level$4.3B raised
Wonil Hotel - Handwritten Collection, situated in the heart of Perth along the banks of the Matilda Bay’s Swan River. Wonil Hotel Perth offers a range of 66 spacious, modern apartment-style hotel rooms and West Kit…
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Sunshine Coast Regional, Queensland, Australia · On-site
Entry level$4.3B raised
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Accor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-ce…
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Skills: Culinary Leadership, Menu Development, Food Costing, Labor Management, Inventory Control
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Company Description Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's ric…
Skills: Drink Mixing, Beverage Service, Guest Relations, Menu Knowledge, Multitasking
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates
$4.3B raised
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Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · On-site
Senior$4.3B raised
Company Description SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a p…
Skills: Kitchen Operations, Team Leadership, Quality Control, Inventory Management, Menu Planning
Philadelphia, Pennsylvania, United States · On-site
Entry level$4.3B raised
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Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · On-site
Mid level$4.3B raised
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Description de l'entreprise Niché dans le décor spectaculaire de Charlevoix, le Manoir Richelieu est bien plus qu'un hôtel prestigieux : c'est une grande famille qui célèbre l'excellence et le bien-être de chacun.e. En t…
Description de l'entreprise Le Sofitel Strasbourg Grande Île est idéalement situé au cœur d’une ville considérée comme le carrefour de l’Europe. Une atmosphère cosmopolite, un excellent service et une décoration haut de …
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: ,Customer Service, Opera Cloud, Resaweb, English Proficiency, Guest Relations
Description de l'entreprise Niché dans le décor spectaculaire de Charlevoix, le Manoir Richelieu est bien plus qu'un hôtel prestigieux : c'est une grande famille qui célèbre l'excellence et le bien-être de chacun.e. En t…
Skills: : Night Auditing, : Reception, : Accounting, : Guest Relations, : Data Reconciliation
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Part-time
professional certificate
ALL Heartist Membership, Family & Friends Discounts, Accor Live Limitless (ALL) Loyalty Program, Career development via Accor Academy and Typsy, Global networking opportunities, Worldwide career growth opportunities
Posted 10d ago
~40 hrs/week
Responsibilities
Provide a welcoming atmosphere for guests by recommending food and beverages and enhancing their dining experience. Maintain service areas and collaborate with team members to ensure successful event execution.
Requirements
Requires a proven track record in hospitality customer service and proficiency in food and beverage protocols. Must possess a valid RSA qualification and have flexibility to work various shifts including weekends and public holidays.
Full job description
Wonil Hotel - Handwritten Collection, situated in the heart of Perth along the banks of the Matilda Bay’s Swan River. Wonil Hotel Perth offers a range of 66 spacious, modern apartment-style hotel rooms and West Kitchen & Bar, an 80-seater restaurant with a Western Australian food and wine focus, along with an outdoor terrace designed to host unique events for up to 100 guests. On your days of leisure, uncover Perth's thriving artistic side, showcased through its dynamic street art and cultural hubs. Delight your senses with visits to local wineries and artisanal food producers, or embark on adventures along the endless sandy shores.
Purpose
As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.
Primary Responsibilities
Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
Proactively source information to increase your product knowledge
Confidently communicate with guests and colleagues for seamless teamwork
Take pride in your space, setting up and packing service areas meticulously
Skills and Experience
Proven track record in customer service within the hospitality sector
Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
Passion for engaging with patrons and collaborating within a team of diverse professionals
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Related keywords
HospitalityRSAFood and BeverageTable ServiceUpsellingEvent ManagementCustomer ExperienceHotel OperationsCoffee CraftingAccor
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage