Baie Sainte Anne, Baie Ste. Anne, Seychelles · On-site
Company Description Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse exper…
Skills: Cleaning, Housekeeping Operations, Guest Relations, Organizational Skills, Inventory Management
Barcelona, Catalonia, Spain · On-site
Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hall…
Skills: Mixology, Beverage Preparation, Customer Service, Multitasking, Attention To Detail
Louisville, Kentucky, United States · On-site
Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-…
Skills: Hot Food Preparation, Plating and Garnishing, Knife Skills, Seasoning, Cooking Methods
Dubai, Dubai, United Arab Emirates · On-site
Company Description RIKAS Hospitality Group is a Dubai-born collection of award-winning restaurants, cafés, beach clubs, and lifestyle destinations. Renowned for its innovative concepts, exceptional service, and commitme…
Skills: Strategic Marketing, Brand Development, Customer Acquisition, Budget Management, Paid Media Optimization
Makkah Al Mukarramah, Makkah Region, Saudi Arabia · On-site
Company Description “A passion for perfection” Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that …
Skills: Guest Relations, Interpersonal Skills, Problem Solving, Teamwork, Micros System
İzmir, Aegean Region, Turkey · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Guest Relations, Check-in/Check-out Procedures, Opera PMS, Front Office Operations, Conflict Resolution
Bengaluru, Karnataka, India · On-site
Company Description Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful a…
Skills: Sales Leadership, Revenue Growth, Strategic Planning, Client Relationship Management, Performance Analysis
Paris, Ile-de-France, France · On-site
Description de l'entreprise Fondé en 2008 par Serge Trigano et ses fils Jérémie et Benjamin (co-fondateur du Club Med), Mama Shelter est un créateur de lieux de vie et metteur en scène au quotidien ! Ce sont des lieux at…
Skills: Bar Management, Mixology, Team Supervision, Cost Control, Inventory Management
Sebong Lagoi, Riau Islands, Indonesia · On-site
Company Description Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's ric…
Skills: Reservations Management, Leadership, Inventory Management, Upselling Strategies, Revenue Management
Dubai, Dubai, United Arab Emirates · On-site
Company Description RIKAS Hospitality Group is a Dubai-born collection of award-winning restaurants, cafés, beach clubs, and lifestyle destinations. Renowned for its innovative concepts, exceptional service, and commitme…
Skills: Campaign Execution, Content Coordination, Social Media Marketing, Email Marketing, Market Research
Paris, Ile-de-France, France · On-site
Description de l'entreprise Fondé en 2008 par Serge Trigano et ses fils Jérémie et Benjamin (co-fondateur du Club Med), Mama Shelter est un créateur de lieux de vie et metteur en scène au quotidien ! Ce sont des lieux at…
Skills: Table Service, Order Taking, Payment Processing, Team Training, Customer Experience Management
Bengaluru, Karnataka, India · On-site
Company Description Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern …
Skills: Basic Cooking Methods, Mise-en-place, Portion Control, Food Safety, Hygiene Standards
Toulouse, Occitania, France · On-site
Description de l'entreprise Situé sur la place Wilson, au cœur de Toulouse, le Novotel Toulouse Centre Wilson est un hôtel 4 étoiles animé et accueillant. Avec ses 133 chambres, ses espaces de vie modernes et ses nombreu…
Skills: Customer Service, Opera PMS, FOLS, English Proficiency, Check-in/Check-out Procedures
Toulouse, Occitania, France · On-site
Description de l'entreprise Situé sur la place Wilson, au cœur de Toulouse, le Novotel Toulouse Centre Wilson est un hôtel 4 étoiles animé et accueillant. Avec ses 133 chambres, ses espaces de vie modernes et ses nombreu…
Skills: Guest Relations, Check-in/Check-out Procedures, Opera PMS, FOLS, English Proficiency
Rome, Lazio, Italy · On-site
Descrizione dell'azienda Il The Hoxton Roma è il nostro decimo Hoxton Hotel e vanta 192 camere adatte a qualsiasi tipo di soggiorno. Venite a gustare la nostra deliziosa pasticceria ed il nostro caffè presso il nostro Ba…
Skills: Waiting Staff Experience, English Proficiency, Hospitality, Customer Service, Interpersonal Communication
Rome, Lazio, Italy · On-site
Descrizione dell'azienda Il The Hoxton Roma è il nostro decimo Hoxton Hotel e vanta 192 camere adatte a qualsiasi tipo di soggiorno. Venite a gustare la nostra deliziosa pasticceria ed il nostro caffè presso il nostro Ba…
Skills: Waiting Staff Experience, English Language Proficiency, Hospitality, Customer Service, Interpersonal Communication
Rome, Lazio, Italy · On-site
Descrizione dell'azienda Il The Hoxton Roma è il nostro decimo Hoxton Hotel e vanta 192 camere adatte a qualsiasi tipo di soggiorno. Venite a trovarci e a gustare la nostra deliziosa pasticceria ed il nostro caffè presso…
Skills: Customer Service, Hospitality, Teamwork, English Language, Food and Beverage Service
Candolim, Goa, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Accounting, Finance, Cash Management, Financial Reporting, MS Excel
Candolim, Goa, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: F&B Cost Control, Financial Reporting, Inventory Management, Recipe Costing, Menu Engineering
Vienna, Austria · On-site
Unternehmensbeschreibung Unternehmensbeschreibung The Hoxton in Vienna. Join our Team! Mit 196 Zimmern, einem Groundfloor- und einem Rooftop-Restaurant, zwei Bars, Event Spaces inklusive einem großen Auditorium und einem…
Skills: Bar Management, Team Leadership, Budgeting, Forecasting, Financial Analysis
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Maintain cleanliness and presentation of guest villas, restaurants, and public areas according to company standards. Ensure guest requests are met promptly and report any maintenance issues or lost items to supervisors.
Candidates must have a secondary education and a good knowledge of housekeeping operations. Strong organizational skills and a high level of engagement with guests are required.
Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.
Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
To provide consistent service to guest villas, restaurants, public areas, back of the house and other areas that meet the hotel’s standards for cleanliness and presentation
KEY ROLES & RESPONSIBILITIES
• Clean and maintain guest villas, restaurants, public areas, back of the house areas and other areas as assigned on daily basis according to the company’s standards and procedures
• Replenish guest supplies /linen in service stations/ villas /public spaces
• Take good care of the service pantries making sure they are clean and neatly arranged
• Make flower arrangements when and if required
• Ensure guests requests are promptly and courteously met
• Report damage or malfunction in guest villas, restaurants, public areas, back of the house areas, pantries to Supervisor
• Maintain equipment in a proper state of cleanliness and repair
• Maintain a section villa task report as well as a daily productivity report /check list
• Attend daily briefings with supervisor and take on daily assigned tasks as required
• Report lost and found articles to Supervisor immediately
• Handle guest complaints, reporting them to Supervisor immediately
• Report unusual behavior/activities in guest villas, restaurants, public areas, back of the house areas, pantries to Supervisor
• Record villa status in allocated section accurately
• Comply with hotel’s health, safety and hygiene policy
• Adhere to personal grooming and hygiene standards
• Attend meetings and training sessions as required
• Fully understands the difference in guest levels (VIPs) and Room Categories
• Create awareness of functions / operations in public area /restaurants
PERSONAL ATTRIBUTES
• Good organizational skills
• Good level of engagement with guests
• Good knowledge of HK Operations
Secondary education
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
