Dubai, Dubai, United Arab Emirates · On-site
Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the …
Skills: Reservation Management, Revenue Management, Upselling, Opera PMS, Inventory Management
Budapest, Central Hungary, Hungary · On-site
Cég leírása Az Accor szállodalánc több, mint 5700 szállodát üzemeltet világszerte. Nálunk hiteles, tapasztalt magyar és külföldi kollégáktól tanulhatsz, motiváló nemzetközi környezetben. A jó hangulat, közvetlen hangnem,…
Skills: A la Carte Cooking, Kitchen Organization, HACCP Compliance, Guest Orientation, Modern Kitchen Technologies
An Giang Province, Vietnam · On-site
Company Description Pullman Phu Quoc Beach Resort, in style upscale Resorts connecting performance with enjoyment Pullman Phu Quoc Beach Resort strike the perfect balance for a new generation of hyper-connected and sophi…
Skills: Compensation and Benefits, Payroll Administration, Recruitment, Labor Law Compliance, Performance Management
La Seyne-sur-Mer, Provence-Alpes-Côte d'Azur, France · On-site
Description du poste L’Ibis Styles Toulon La Seyne-sur-Mer recherche son futur Réceptionniste Tournant H/F en CDD 35 h à partir du 01/01/2026. Tu aimes le contact avec les clients, travailler dans une ambiance dynamique …
Skills: Customer Service, Professional English, Computer Literacy, Organization, Versatility
Vanves, Ile-de-France, France · On-site
Description de l'entreprise Notre établissement, situé à proximité du Parc des Expositions, attire une clientèle très diversifiée et internationale. L’hôtel, avec ses 388 chambres entièrement rénovées depuis peu, offre a…
Skills: Guest Relations, Check-in/Check-out, Billing, Payment Processing, Telephone Etiquette
Paris, Ile-de-France, France · On-site
Description de l'entreprise Le Novotel Paris Porte de Versailles recrute ! Viens partager ta joie de vivre avec nous ! Nous sommes un hôtel flagship quatre étoiles de 245 chambres avec deux restaurants (Rosé et Pedzouill…
Skills: Mixology, Cocktail Creation, Customer Service, Inventory Management, Upselling
Lisbon, Portugal · On-site
Descrição da empresa Fundada em 2008 por Serge Trigano e pelos seus filhos Jérémie e Benjamin (cofundadores do Club Med), o Mama Shelter é um lugar onde podes encenar o teu dia a dia. Trata-se de espaços atípicos, onde t…
Skills: Team Leadership, Restaurant Management, Customer Experience, Organization, Sales Skills
Makassar, South Sulawesi, Indonesia · On-site
Company Description Hotel that makes every moment matter The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, o…
Skills: Guest Relations, Front Office Operations, Cashiering, Up-selling, Opera PMS
An Giang Province, Vietnam · On-site
Company Description Pullman Phu Quoc Beach Resort, in style upscale Resorts connecting performance with enjoyment Pullman Phu Quoc Beach Resort strike the perfect balance for a new generation of hyper-connected and sophi…
Skills: Compensation and Benefits, Payroll Processing, Recruitment, Labor Law Compliance, Performance Appraisal
Paris, Ile-de-France, France · On-site
Description de l'entreprise Entouré de chics immeubles haussmanniens, l'hôtel 4 étoiles Maison Hamelin Paris célèbre l'excellence à la française. Vivez une expérience inédite et raffinée dans notre hôtel avec vue sur la …
Skills: English Proficiency, Opera Cloud, Communication Skills, Teamwork, Initiative
Kuta Selatan, Bali, Indonesia · On-site
Company Description Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture which offers exclu…
Skills: Culinary Leadership, Menu Development, Financial Acumen, HACCP Compliance, Food Safety
Barcelona, Catalonia, Spain · On-site
Descripción de la empresa Sofitel Barcelona Skipper es un hotel 5 estrellas ubicado en Barcelona, junto al Port Olímpic y a pocos metros de la playa. Con una ubicación privilegiada frente al mar y muy cerca de la Barcelo…
Skills: Team Coordination, Preventive Maintenance, Corrective Maintenance, Electricity, HVAC
Liphook, England, United Kingdom · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Food Preparation, Food Presentation, Portion Control, Waste Management, Menu Planning
Brussels, Brussels-Capital, Belgium · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Guest Relations, Check-in/Check-out, Billing, Payment Processing, English Proficiency
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Mixology, Customer Service, Inventory Management, Billing, Staff Training
Liphook, England, United Kingdom · On-site
$30k–$32k/yr
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Food Preparation, Food Presentation, Portion Control, Food Storage, Kitchen Hygiene
Liphook, England, United Kingdom · On-site
$30k–$32k/yr
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Food Preparation, Food Presentation, Portion Control, Food Storage, Kitchen Hygiene
Toulouse, Occitania, France · On-site
Description de l'entreprise Fondé en 2008 par Serge Trigano et ses fils Jérémie et Benjamin (co-fondateur du Club Med), Mama Shelter est un créateur de lieux de vie et metteur en scène au quotidien ! Ce sont des lieux at…
Skills: Restaurant Management, Bar Management, Team Leadership, Customer Service, Profitability Management
Makassar, South Sulawesi, Indonesia · On-site
Company Description Hotel that makes every moment matter The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, o…
Skills: Customer Service, Front Office Operations, English Fluency, Communication Skills, Reception Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel franchisé sans restaurant, 77 chambres, petit déjeuner, bar, deux salles séminaires, une salle de fitness et un sauna. Hôtel situé dans le 15ème arrondissement, en face de la station mét…
Skills: Customer Service, Check-in/Check-out, Billing, Payment Processing, FOLS Software
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Manage hotel reservations, group blocks, and inventory while maximizing room revenue through effective upselling and pricing strategies. Act as a brand ambassador by providing high-quality telephone service to guests to ensure a luxury experience.
Requires previous experience in luxury hotel reservations and proficiency with the Opera Property Management System. Candidates must be computer literate, fluent in English, and capable of multitasking in a fast-paced environment.
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
We invite you to join the world of luxury hospitality at Fairmont Dubai as our new Cluster Reservations Agent. At Fairmont Hotel Dubai, all Guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. Every day brings new challenges, new experiences and a chance to work with the best in the industry. Our Guests recognize and appreciate the personal level of service they receive when making reservations with the Cluster Reservation Team.
Key Responsibilities:
Reporting to the Manager, Cluster Reservations, responsibilities and essential job functions include but are not limited to the following:
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
