Sydney, New South Wales, Australia · On-site
Company Description Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first internatio…
Skills: Guest Services, Opera PMS, ResDiary, SevenRooms, Upselling
Muharraq, Muharraq Governorate, Bahrain · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Food Preparation, Kitchen Leadership, Menu Development, Food Costing, HACCP Compliance
Sydney, New South Wales, Australia · On-site
Company Description Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first internatio…
Skills: Luxury Service, Team Leadership, Guest Experience Management, Problem Solving, Opera Cloud PMS
Sydney, New South Wales, Australia · On-site
Company Description Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first internatio…
Skills: Luxury Hospitality, Guest Relationship Management, Local Knowledge of Sydney, Bespoke Itinerary Planning, Communication Skills
Dubai, Dubai, United Arab Emirates · On-site
Company Description The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitali…
Skills: Technical Support, Troubleshooting, Windows Server Administration, Network Maintenance, Opera System
Sunshine Coast, Queensland, Australia · On-site
Company Description Located on the stunning Sunshine Coast, Novotel Sunshine Coast Resort and Convention Centre offers the perfect balance of career opportunity and coastal lifestyle. Featuring over 370 guest rooms, an a…
Skills: Financial Reporting, Budgeting, Forecasting, Financial Analysis, Cost Management
Brisbane, Queensland, Australia · On-site
Company Description Mercure Brisbane Spring Hill is entering an exciting new chapter following a major hotel refurbishment and the launch of a brand-new restaurant and bar concept. We are building a passionate hospitalit…
Skills: Accounts Receivable, Accounts Payable, Credit Management, Reconciliations, General Cashiering
Singapore, Singapore · On-site
Company Description Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colo…
Skills: Wine Service, Upselling, Guest Relations, Wine Knowledge, Mise-en-place
Central Jakarta, Java, Indonesia · On-site
Company Description Mercure Jakarta Sabang Hotel for travellers looking for local and authentic experiences Mercure Jakarta Sabang is a 4-star international hotel, strategically located in the heart of Jakarta, nearby Th…
Skills: Market Trend Analysis, Competitor Pricing, Demand Forecasting, Inventory Management, Revenue Management Software
Bengaluru, Karnataka, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Indian Cuisine, Food Safety, HACCP, Kitchen Equipment Operation, Inventory Management
Niseko, Hokkaido Region, Japan · On-site
会社概要 Accor Japanは、世界的ホスピタリティグループであるAccorの日本法人として、国内で多様なホテルブランドを展開しています。Accorは世界で45以上のブランドを擁し、日本でもFairmont、Swissotel、Grand Mercure、Mercure、Novotel、Pullman、ibisなど幅広いブランドを運営しています。 私たちはグローバル企業としての品質基準と多ブランド体制を強みに、ビジネス・レジャー双方…
Skills: Financial Management, Accounting, Budgeting, Forecasting, Internal Control
Cairns, Queensland, Australia · On-site
Company Description Novotel Cairns Oasis Resort is a vibrant tropical retreat in the heart of Cairns, known for its relaxed atmosphere, lush gardens, and iconic lagoon-style pool with sandy beach. With its central locati…
Skills: Guest Room Cleaning, Public Area Maintenance, Laundry Operations, Linen Distribution, Attention To Detail
Kiên Giang Province, Vietnam · On-site
Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights fro…
Skills: Inventory Management, Stock Control, Microsoft Excel, Warehouse Operations, Forklift Operation
Niseko, Hokkaido Region, Japan · On-site
Company Description Fairmont hotels is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 employees worldwide, we are dedicated to providin…
Skills: Luxury Hospitality Leadership, Strategic Planning, Financial Management, Operational Excellence, Seasonality Management
Phnom Penh, Phnom Penh, Cambodia · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Business Development, Corporate Account Management, Revenue Generation, Contract Negotiation, CRM Systems
Auckland, Auckland, New Zealand · On-site
Company Description Nestled in the heart of Auckland’s CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, a MICHELIN Guide-recognised dining destination, where Aot…
Skills: General Cleaning, Time Management, Communication Skills, Attention To Detail, Guest Service
South Tangerang, Banten, Indonesia · On-site
Company Description Mercure Serpong Alam Sutera Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainm…
Skills: Business Development, Client Relationship Management, Negotiation, Event Planning, Revenue Management
Sepang, Selangor, Malaysia · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Front Office Management, Guest Relations, Team Leadership, Budget Management, Property Management Systems (PMS)
South Tangerang, Banten, Indonesia · On-site
Company Description Mercure Serpong Alam Sutera Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainm…
Skills: Leadership, Problem Solving, Communication, Interpersonal Skills, Property Management System (PMS)
Clark Freeport Zone, Pampanga, Philippines · On-site
Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer tha…
Skills: Bakery Operations, Staff Supervision, Production Scheduling, Inventory Management, Food Safety
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Deliver exceptional guest experiences from pre-arrival to post-stay, managing accounts and reservations via Opera PMS. Act as the primary communication hub between guests and hotel departments while promoting services to drive revenue.
Previous experience in hospitality front office or guest services is preferred, along with proficiency in Opera PMS or similar systems. Candidates must have strong communication skills and flexibility to work rotating shifts, including weekends and holidays.
Following an extraordinary transformation, Sofitel Sydney Wentworth has entered a new era of luxury. As Sydney's first international five-star hotel, we blend heritage, elegance and contemporary sophistication to create exceptional experiences for guests from around the world.
As the first and last point of contact for our guests, our Front Office team plays a pivotal role in shaping every stay. From delivering warm welcomes and seamless arrivals to providing personalised service throughout the guest journey, our team creates meaningful moments that reflect the Sofitel spirit.
We are looking for a passionate and service-focused Front Office All Rounder – Guest Services to join our team. In this dynamic role, you'll deliver exceptional guest experiences across all aspects of Front Office operations, ensuring every interaction reflects Sofitel's luxury standards while creating memorable stays and supporting the smooth day-to-day operation of the hotel.
We value our people and offer:
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
