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Full-time
high school
Ongoing training, Advancement opportunities, Medical coverage, Dental coverage, Vision coverage, Paid time off
Posted 6d ago
~40 hrs/week
Responsibilities
The employee communicates with customers to answer questions, resolve problems, and determine product or service needs. They are also responsible for documenting calls, entering orders, and assessing customer compliance with physician orders.
Requirements
Candidates must have a high school diploma or GED and at least one to three months of related experience. Proficiency in computer entry and the ability to read and analyze patient orders are required.
Full job description
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Qualifications
Read and analyze documents such as patient orders
Comprehend pharmacy prescription terminology
Effectively communicate with coworkers and patients alike
help with the training of employees
calculate figures and amounts in reference to frequency and doses dispensed
apply common sense understanding to carry out oral and written instructions
Education & Experience:
High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
Computer entry Required
Must meet any licensing requirements necessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.
Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1987
Headquarters
Clearwater, Florida
LinkedIn followers
35,254
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.
Services we offer include:
Oxygen Therapy
Nebulizer Therapy
Sleep Therapy
Ventilator Therapy
Enteral Therapy
Pediatric Services
Caring Responders
Long Term Care
Disease Management Programs
and More!
***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.
Offices: 19387 U.S. Highway 19 North, Clearwater, Florida 33764, US