Winnemucca, Nevada, United States · On-site
Job DetailsJob Location: Humboldt General Hospital - Winnemuca, NV 89445 POSITION SUMMARY (General statement reflecting the overall purpose of the position) The Patient Access Representative position serves as the first …
Skills: Customer Service, Written Communication, Oral Communication, Medical Terminology, Insurance Terminology
Winnemucca, Nevada, United States · On-site
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Winnemucca, Nevada, United States · On-site
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Winnemucca, Nevada, United States · On-site
$45/hr–$50/hr
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Winnemucca, Nevada, United States · On-site
$32/hr–$39/hr
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Skills: Palliative Care, IV Therapy, Diabetes Care, Alzheimer's and Dementia Care, Ostomy/Colostomy Care
Winnemucca, Nevada, United States · On-site
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Winnemucca, Nevada, United States · On-site
Job Description Title Delivery Driver Job Description ABOUT THE JOB JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well a…
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Winnemucca, Nevada, United States · On-site
Job Description Title Delivery Driver Job Description ABOUT THE JOB JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well a…
Skills: Driving, Navigation, Customer Service, Cash Handling, Inventory Management
Winnemucca, Nevada, United States · On-site
Job Description Title Customer Service Rep Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we …
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Winnemucca, Nevada, United States · On-site
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Equipment Associate at Un…
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Winnemucca, Nevada, United States · On-site
$12/hr–$17/hr
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Winnemucca, Nevada, United States · On-site
About Orica Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of te…
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Winnemucca, Nevada, United States · On-site
Shuttle Driver Looking for a new and exciting career? Student Transportation of America, doing business as Diversified Transportation, is actively hiring Shuttle Drivers based in Winnemucca, NV. Job Summary: A Shuttle Dr…
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Winnemucca, Nevada, United States · On-site
Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Draft applications…
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Winnemucca, Nevada, United States · On-site
Lithium Americas is a North American resource and materials company focused on developing, building, and operating lithium deposits and chemical processing facilities. The company’s flagship asset, Thacker Pass, is locat…
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Winnemucca, Nevada, United States · On-site
$46/hr–$72/hr
Job Description: As an Air Ambulance Pilot, you are the critical link in delivering rapid, life-saving transportation for patients in need. Your expertise ensures the safety of the medical team and patients during every …
Skills: Flight Planning, Communication, Decision-making, Team Collaboration, Situational Awareness
Winnemucca, Nevada, United States · On-site
Overview SFS is seeking experienced Retail Merchandisers to complete a Mobile Reset Project scheduled for July 23–26. This is a short-term project with the opportunity to be considered for future merchandising assignment…
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Winnemucca, Nevada, United States · On-site
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Winnemucca, Nevada, United States · On-site
Job DetailsJob Location: COT NV - Winnemucca, NV 89445Position Type: Full TimeCarry-On Trailer in Winnemucca, NV., has immediate openings for Entry Level Inventory Control Specialist ***Must pass drug test*** $1000 RETEN…
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Winnemucca, Nevada, United States · On-site
Calling All Class A or B CDL Drivers With Roll Off Experience a Plus Are you looking for a change of pace? Consider a career in the exciting and rewarding Mining Industry at our wonderful location near Winnemucca, Nevada…
Skills: Class A CDL, Class B CDL, Roll Off Operation, Commercial Driving, Safety Compliance
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The Patient Access Representative serves as the first point of contact, managing patient registration, insurance verification, and scheduling across various hospital locations. They are responsible for collecting payments, obtaining legal consents, and maintaining accurate electronic medical records.
A high school diploma and at least one year of customer service experience are required, with a preference for experience in a medical office or hospital setting. Candidates must possess strong communication skills and the ability to handle multiple administrative tasks simultaneously.
Job DetailsJob Location: Humboldt General Hospital - Winnemuca, NV 89445
(General statement reflecting the overall purpose of the position)
The Patient Access Representative position serves as the first point of contact between Humboldt General Hospital and the community that the organization serves. This role is assigned to welcome, greet, assist, and to interview patients during the registration process while gathering and updating their personal and insurance coverage information, with utmost observance of always maintaining patient information confidentiality. Scheduling patients for next appointments, answering phone calls, organizing incoming and outgoing mail, and coordination with different departments are also included in the role’s primary responsibilities, which require competencies such as customer service, communication, attention to detail, multitasking, and organizational skills.
(Are the essential job tasks or primary responsibilities that the individual who holds the position must be able to perform unaided or with the assistance of an accommodation. For example: “DO” (action verb) + “WHAT” (object) – “Collects vitals from patients at the being of the visit according to clinic protocol”.
% OF TIME PERFORMING DUTY
A
Performs the registration of patients in various locations such as the hospital front desk, clinics, and the Emergency Room while ensuring that all essential patient demographics and insurance coverage information are verified, accurate, and updated in the electronic medical records system; this function also includes scheduling patients for next appointments in Rural Health (RHC) and Specialty Clinics
B
Obtains updated copies of insurance cards, driver’s license, and verifies medical service orders when applicable; contacts ordering providers for orders received that do not contain required information such as diagnosis and procedural codes and descriptions, and electronic or handwritten signature of provider
C
Ensures that the correct financial identification number (FIN), date of service, location, and type of encounter are used for the medical service or consultation needed by every patient being registered
D
Obtains required signatures on legal consent and insurance forms, and ensures that all pertinent documents that support a patient’s medical service visit are properly scanned in every encounter or FIN
E
Verifies insurance eligibility of every patient registered, educates patients regarding their benefits coverage, and collects all payments that are due at time of service. Refers patients to the financial counselor as necessary.
F
Performs miscellaneous duties including but not limited to organizing incoming and outgoing mail, assisting Business Office staff on encounter error corrections, and accurate/timely submission of daily collection reports
G
Maintains a high accuracy rate for registration and point of service collections.
H
Welcomes and assists patients and various types of visitors in a courteous and professional manner at all times, whether in person or via telephone calls
I
Establish effective and professional rapport with other employees, support staff, customers, clients, patients, families, and physicians.
J
Actively supports departmental and organizational strategic plans and ensures successful implementation of assigned initiatives.
K
Excellent problem solving and critical thinking skills including respect, honesty, integrity, compassion, fairness, innovation and stewardship of resources
Qualifications
MINIMUM EXPERIENCE: 1 YEAR CUSTOMER SERVICE. PERFERRED MEDICAL OFFICE OR HOSPITAL SETTING
SPECIAL SKILLS: Excellent customer service, strong written and oral communication skills required; Knowledge of medical and insurance terminologies preferred; Able to handle multiple tasks and interdepartmental coordination simultaneously; Computer skills required as operation of phones and computers is an integral part of this position.
PHYSICIAL DEMANDS: For physical demands and working conditions, see next page.
Care with Confidence
Humboldt General Hospital is a 25-bed Critical Access Hospital (CAH) serving rural north-central Nevada. Our facilities include a five-star long-term skilled nursing and memory care unit, Harmony Manor, with 34 beds, and Quail Corner, offering an additional 8 beds. HGH’s team of skilled physicians, experienced nurses, and health professionals collaborate to provide comprehensive care, including a newly designated Rural Health Clinic, advanced surgical procedures, a full-service laboratory, cutting-edge radiology services, 24-hour emergency care, an exceptional obstetrics department, and an extensive range of outpatient and diagnostic services, including telemedicine and access to more than 80 specialty physicians. HGH is proud to offer a nationally recognized hospital-owned EMS service and has twice been named one of the top 10 innovators in EMS in the United States (2011 and 2013). Beginning in 2015, HGH became the site of Nevada’s first rural residency program through a partnership with the University of Nevada Las Vegas School of Medicine. Humboldt General Hospital also hosts various community events and programs, such as the annual Community Health Fair, fundraisers, classes, courses, support groups, and more, emphasizing its dedication to improving the well-being of the region it serves.
Offices: 118 E. Haskell Street, Winnemucca, Nevada 89445, US
