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Skills: Housekeeping, Supervision, Team Leadership, Quality Assurance, Inventory Management
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$22/hr–$24/hr
Full-time
Posted 8d ago
Apply by Aug 26
~40 hrs/week
Responsibilities
The Housekeeping Supervisor oversees daily cleaning operations to ensure high standards of cleanliness and guest satisfaction. They are responsible for supervising housekeeping staff, managing inventory, and inspecting guest rooms and public areas.
Requirements
Candidates should have previous experience in a housekeeping or supervisory role within the hospitality industry. Strong leadership skills and the ability to maintain operational standards are required.
Full job description
Overview
Opportunity: Housekeeping Supervisor
Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.
Your Growth Path
Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager
Your Focus
Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Issue cleaning supplies and equipment to associates.
On occasion, clean rooms or assist staff with cleaning rooms.
Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.
Supervise laundry employees, if applicable.
Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Practice safe work habits and wear protective safety equipment.
Assist in the breakfast area as needed.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills
High School diploma preferred.
Previous housekeeping experience or equivalent training required.
Previous supervisory responsibility preferred.
HHM Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Related keywords
HousekeepingSupervisorHospitalityMarriottCleaningStaff ManagementQuality ControlGuest ServicesFacility OperationsInventory Control
HHM Hotels is a trusted partner for sophisticated and institutional hotel owners, including both public and private entities, throughout the United States and Canada. With 30+ years of proven experience, we have earned a strong reputation for consistently delivering exceptional operational performance.
Our success is driven by an ownership mindset and the stability of our teams. We work closely with owners across a portfolio of 240 hotels and over $2 billion in managed revenues to create lasting value and drive superior results.
At HHM Hotels, we continuously emphasize developing our people, refining our processes, and leveraging proprietary data and business systems. This ensures every property we manage, from luxury and lifestyle to premium branded and independent hotels, reaches its full potential.
By combining deep industry expertise with a culture of accountability and innovation, we have positioned ourselves as a leading hotel management company in North America. We provide our partners with top-tier capabilities while offering our associates opportunities to grow and gain exciting career experiences in a supportive workplace.
Specialties: Hospitality, Hotel Management, Asset Management, Revenue Management, Real Estate Investment, Luxury & Lifestyle Hotels, Boutique Hotels, Resorts, Full-Service Hotels, Select-Service Hotels, Hotel Development, Hospitality Operations, Operational Excellence, Talent Development, Leadership Development, Strategic Partnerships, Business Travel, Lodging, Sustainability, Diversity & Inclusion (DEI)
Offices: 2001 Market St, Suite 3500, Philadelphia, Pennsylvania 19103, US · 214 Senate Ave, Suite 201, Camp Hill, Pennsylvania 17011, US · 463 7th Ave, New York, 10018, US