Customer Service Representative (Overnight) - Store #22
Savannah, Georgia, United States · On-site
Entry level
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Full-time
Posted 6d ago
~40 hrs/week
Responsibilities
The Customer Service Representative is responsible for delivering friendly service, managing cash and fuel transactions, and maintaining store cleanliness. They also assist with inventory replenishment and support store leadership in daily operations.
Requirements
Candidates must be at least 18 years old for store operations and possess reliable transportation. The role requires flexible availability, including nights, weekends, and holidays, along with the physical ability to stand for extended periods and lift up to 50 pounds.
Full job description
As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker’s Kitchen is known for.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Service:
Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
Speak honestly and act with integrity, upholding company values at all times.
Cash Handling & Transactions:
Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
Operational Duties:
Ensure compliance with company policies, procedures, and safety regulations across all store activities.
Attention to detail while multitasking.
Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
Assist the store leader with additional tasks as needed.
Foster a collaborative learning environment by sharing expertise and assisting in the development of others.
REQUIREMENTS:
Must be 18 years of age or older to work in store operations.
Must be 16 years of age to work in kitchen operations
Must have reliable transportation.
Flexible availability is required, including nights, weekends, and holidays.
PHYSICAL REQUIRMENTS:
Ability to stand for extended periods, ranging from 8 to 10 hours.
Ability to push or pull up to 50 pounds.
Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Parker’s is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker’s does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
At Parker’s, we believe our company is only as successful as our team. That’s why we only hire the best at Parker’s – and we give them the training and the tools to make them even better.
Parker’s offers more than just a job and a paycheck – we provide a bright career path and amazing opportunities for growth. We’re proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members.
We attract people who are passionate about customer service, who are committed to the communities where they live and who understand the importance of giving our customers the precious gift of all -- time.
Parker’s is currently experiencing explosive growth in Georgia and South Carolina and are eager to hire the best and brightest. We’re looking for hard-working individuals with a positive attitude and a powerful desire to succeed.
Our team members are proud to be part of the Parker’s family and have helped us earn a spot on the prestigious Inc. 500/5000 list of America’s fastest-growing companies for three consecutive years.
Learn more about career opportunities at Parker’s and why we’re such a great place to work!
Offices: 171 Crossroads Pkwy, Savannah, Georgia 31407, US