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The Community Support Facilitator provides leadership and operational oversight for staff supporting adults with developmental disabilities. They ensure high-quality, person-centered services while maintaining regulatory compliance and managing individualized support plans.
Applicants must have at least two years of direct support experience and one year of service coordination in a relevant human services program. A bachelor's degree is preferred, along with a valid driver's license and the ability to pass background screenings.
| Title | Community Support Facilitator (CSF) |
|---|---|
| Department | Community Living Services |
| Status | Full-Time |
| Classification | Exempt or Non-Exempt (Based on Assignment) |
| Compensation | $23.00 - $25.00 per hour (Depending on Experience) |
| Schedule | Monday–Friday with on-call responsibilities and flexibility to meet participant needs, including evenings and weekends as required |
| Reports To | Program Coordinator |
| Positions Supervised | Community Living Instructors (CLIs) |
| Work Location | Participant homes, community settings, and A Bright Future offices |
At A Bright Future, Inc., we believe every individual deserves the opportunity to live independently, safely, and with dignity. Our Community Support Facilitators are leaders who empower both participants and staff by ensuring high-quality, person-centered services while fostering independence, inclusion, and meaningful community connections.
If you're passionate about leadership, mentorship, and making a lasting difference in the lives of individuals with developmental disabilities, we'd love to have you join our team.
The Community Support Facilitator (CSF) provides leadership, supervision, and operational oversight for Community Living Instructors supporting adults with developmental and intellectual disabilities in Supported Living Services (SLS) and Independent Living Services (ILS).
This role is responsible for ensuring quality services, staff development, participant safety, regulatory compliance, and implementation of individualized support plans. The CSF works closely with Regional Centers, families, conservators, and interdisciplinary teams to ensure participants receive person-centered services that promote independence and improve quality of life.
Supervise, coach, and mentor Community Living Instructors (CLIs).
Conduct staff training, performance coaching, and ongoing development.
Ensure employees understand participant-specific support plans and behavioral strategies.
Address performance concerns through coaching, corrective action, and documentation.
Maintain appropriate staffing levels and coordinate schedule coverage.
Ensure participants receive safe, compassionate, and person-centered supports.
Oversee implementation of Individual Program Plans (IPP), Individual Service Plans (ISP), behavioral support plans, and health care plans.
Monitor participant progress toward goals and ensure services are delivered according to Regional Center requirements.
Advocate for participant rights, choice, dignity, and community inclusion.
Assist participants in accessing community resources, public benefits, housing, and supportive services.
Monitor documentation for accuracy, completeness, and regulatory compliance.
Ensure participant files remain current and audit-ready.
Review data collection and progress notes.
Submit Special Incident Reports (SIRs) and required documentation within established timelines.
Conduct routine quality assurance audits and corrective follow-up.
Ensure compliance with DDS, Regional Center, Title 17, licensing, and company policies.
Serve as the primary contact for assigned participants, families, conservators, Regional Center representatives, and interdisciplinary teams.
Participate in IPP meetings, assessments, and service planning.
Coordinate participant services across multiple providers and agencies.
Maintain positive working relationships with community partners.
Respond promptly to participant and staff emergencies.
Provide direct participant support when necessary to ensure continuity of care.
Review incident trends and implement preventive strategies.
Assist with crisis intervention and behavioral support planning.
Support agency initiatives and continuous quality improvement efforts.
Successful Community Support Facilitators are:
Strong leaders and mentors
Compassionate and person-centered
Excellent communicators
Organized and detail-oriented
Solution-focused problem solvers
Calm under pressure
Committed to quality services and regulatory compliance
Bachelor's degree in Human Services, Psychology, Social Work, Special Education, or a related field preferred.
Equivalent combination of education and experience will be considered.
Minimum two (2) years of direct support experience working with individuals with developmental or intellectual disabilities.
At least one (1) year of experience coordinating services within Supported Living Services (SLS), Independent Living Services (ILS), or a comparable human services program.
Previous supervisory or leadership experience preferred.
Knowledge of California Regional Center services, Title 17 regulations, and person-centered planning preferred.
Experience supporting individuals with behavioral, psychiatric, or medical needs is highly desirable.
Applicants must:
Be at least 18 years of age.
Possess a valid California driver's license with a clean driving record.
Have reliable transportation, current vehicle registration, and automobile insurance.
Successfully complete DOJ background clearance and all required pre-employment screenings.
Obtain and maintain CPR and First Aid certification.
Maintain current TB clearance.
Be available to participate in an on-call rotation and respond to emergencies as needed.
Demonstrate excellent written, verbal, organizational, and leadership skills.
This position regularly requires the ability to:
Sit, stand, walk, bend, kneel, and climb stairs.
Lift, push, pull, and carry up to 60 pounds.
Assist participants with transfers and mobility.
Push wheelchairs and assist during medical or behavioral emergencies.
Perform CPR and First Aid when necessary.
Drive throughout assigned service areas.
Community Support Facilitators complete and maintain required agency and regulatory training, including:
New Hire Orientation
Supported Living Services (SLS) Philosophy
Independent Living Services (ILS) Philosophy
Individual Program Planning (IPP/ISP)
Behavioral Support & Positive Behavior Intervention
Pro-ACT / Crisis Prevention
Medication Administration Record (MAR)
CPR & First Aid
DDS Mandated Reporter & Whistleblower Training
Special Incident Reporting (SIR)
Regional Center Documentation & Compliance
Leadership Development
Quality Assurance
Annual agency-required continuing education
As a Community Support Facilitator, you'll do more than supervise staff—you'll mentor teams, advocate for individuals with developmental disabilities, and help create opportunities for participants to live meaningful, independent lives. At A Bright Future, Inc., you'll be part of a collaborative organization that values compassion, leadership, innovation, and person-centered care.
Join a team that's committed to making a lasting difference—one participant, one family, and one community at a time.
Reach Higher!
A Bright Future, Inc. is a private organization based in American Canyon, California, dedicated to empowering adults with intellectual disabilities through specialized programs and services across the state of California. Since our establishment, we have been committed to fostering independence and improving the quality of life for our participants by offering tailored support that meets their unique needs and aspirations. Our flagship Independent Living and Supported Living programs are designed to provide personalized, goal-oriented assistance to individuals with intellectual disabilities. These programs enable participants to work closely with trained instructors from A Bright Future, Inc., forming a collaborative partnership to identify, set, and achieve meaningful personal goals. To ensure the effectiveness of our approach, each participant’s progress is carefully monitored and evaluated every three months by a dedicated support team. This includes the individual, their instructor, and other key members of their support network. These regular reviews not only track advancements but also provide an opportunity to refine objectives, celebrate achievements, and address new challenges. At A Bright Future, Inc., we are passionate about creating an inclusive and supportive environment that encourages self-reliance, personal growth, and active participation in the community. Through our innovative programs and unwavering commitment, we continue to help individuals realize their full potential and embrace a brighter future.
Offices: 3423 Broadway St, Suite D1, American Canyon, California 94503, US · 701 Howe Ave, Suite B20, Sacramento, California 95825, US · 3419 Broadway St, Suite H5, American Canyon, California 94503, US · 101 Gregory Ln, Suite 28, Pleasant Hill, California 94523, US · 3423 Broadway St, Suite D3, American Canyon, California 94503, US
