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Skills: Sales, Marketing, Lead generation, Customer relationship management, Communication
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Description THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to…
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Ohana Family Homes LLC
Direct Support Professional- Glendale
Peoria, Arizona, United States · On-site
$15/hr–$16/hr
Entry level
Ohana is a leading social service agency in Arizona, providing innovative, evidence-based, trauma-informed care to help individuals with special needs reach their full potential. Our residential and supportive services p…
Skills: Personal care, Behavior management, Documentation, Meal preparation, Transportation
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, bachelor degree
Health insurance, Dental insurance, Vision insurance, Life insurance, Paid vacation, Paid holidays
Posted 6d ago
~40 hrs/week
Responsibilities
The Community Relations Coordinator manages the transition of new residents into the community by qualifying prospects, conducting tours, and converting leads into deposits. They also foster relationships with families and referral sources while maintaining accurate records in the CRM system.
Requirements
Candidates must have a high school diploma, with a bachelor's degree preferred, and at least two years of experience in retirement housing, hospitality, or healthcare sales. Proficiency in CRM software and Microsoft Office, along with a valid driver's license, is required.
Full job description
Description
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
Compensation includes a base salary and commissions.
Early access to paycheck.
Health, Dental, Vision, and Life Insurance.
Paid Vacation, Holidays, and Sick Leave.
401K with company match.
Free meals at work.
Employee Assistance Program.
Generous Employee Referral Program and more.
POSITION SUMMARY
The Community Relations Coordinator (Sales Coordinator) is responsible for the smooth transition of a new resident into the community. They have in-depth knowledge of the property's products and services, enabling them to represent the community effectively and accurately to referral sources and potential clients. They foster relationships with residents, families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment. The ideal candidate is a dynamic, empathetic, and detail-oriented professional passionate about improving the lives of seniors. We welcome candidates from the retirement living, hotel, and real estate industries.
KEY RESPONSIBILITIES
Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census.
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits utilizing the sales process.
As directed, handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information form, entering inquiry information into the sales and marketing database, and following up with correspondence.
Give community tours and provide marketing information to prospective residents and families.
As requested, assist the Community Relations Director in preparing routine and special sales and marketing reports.
Follow up with all potential residents, referral sources, or interested parties.
Assist with preparing all required sales reports and sales activity boards.
Assist with preparing and processing all required information for a successful move-in.
Aid residents and their family members with the adjustment to the facility during and after move-in.
Maintain the community's Customer Relationship Management software (CRM) Yardi accurately and timely.
Establish relationships between residents, department heads, and staff who provide services daily to maintain high resident satisfaction.
Understand the community's care regulations to ensure proper placement and education to prospects.
Assist with the setting up and tearing down of special events.
Requirements
CANDIDATE QUALIFICATIONS
Education:
A High School diploma is required.
A bachelor's degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education.
Experience, Competencies, and Skills:
At least 2 years of experience in retirement housing, hospitality, or healthcare sales and marketing is preferred.
Proven success in achieving sales goals and quotas.
A positive team player mentality and passion for serving seniors.
Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.
Knowledge of various computer systems, particularly Excel, Word, and Outlook.
Experience with Yardi or similar CRM software preferred.
Cogir Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. It is this combination of French-inspired je ne sais quoi and West Coast spirit that make COGIR Senior Living residences so indefinably unforgettable.
Offices: 8501 N Scottsdale Rd, 255, Scottsdale, Arizona 85253, US