Norcross, Georgia, United States · On-site
$19/hr–$21/hr
COMPANY OVERVIEW We are the world’s largest emblem manufacturer and embroidery services with 8 strategic locations throughout the US, Canada, Mexico, and Europe. We have been trusted year after year by customers fo…
Skills: Customer Service, Order Management, CRM, Communication, Problem Solving
Norcross, Georgia, United States · On-site
Overview PRN rate $60.50 hourly plus shift differential. Outpatient experience preferred. Where you matter as much as the work you do! Join Emory Healthcare (EHC) if you’re looking for an opportunity with one of the nati…
Skills: Physical therapy, Patient evaluation, Treatment planning, Patient education, Interdisciplinary collaboration
Tailored Brands, Inc.Norcross, Georgia, United States · On-site
Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and f…
Skills: Tuxedo processing, Garment inspection, Quality control, Radio frequency scanner, Picking tickets
Norcross, Georgia, United States · On-site
$40/hr–$50/hr
Pay: $40.00-$50.00 per hour Job Description: We are currently looking for a compassionate Registered Nurse / Licensed Practical Nurse to join our team in providing exceptional care to individuals in need. We are seeking …
Skills: Patient care, Nursing practices, Medication administration, Care planning, Documentation
Norcross, Georgia, United States · Hybrid
Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers …
Skills: Human Resources, Talent strategy, Workforce planning, Employee relations, Compensation management
Norcross, Georgia, United States · On-site
$20/hr–$23/hr
Arbor-Nomics Turf, Inc. A Division of Senske Services is a fast-growing lawn care company that has serviced the Atlanta area for over 40 years. We have a fantastic team of technicians and customer service representatives…
Skills: Lawn care, Turf maintenance, Pest control, Customer service, Problem-solving
Norcross, Georgia, United States · On-site
$23/hr–$25/hr
Safety-Kleen in Norcross, GA is seeking a Sales and Service Route Driver. This role will train to drive a Class B box truck to provide onsite service for parts washer machines, pick up containerized hazardous waste, and …
Skills: Class B CDL, Hazmat endorsement, Tanker endorsement, Customer service, Route driving
Pugh LubricantsNorcross, Georgia, United States · On-site
Warehouse Manager Cadence Petroleum Group, DBA Halco Lubricants is seeking a dedicated and experienced Warehouse Manager to oversee our warehouse operations. The ideal candidate will be responsible for managing the daily…
Skills: Warehouse Management, Operations Management, Inventory Control, Order Fulfillment, Team Leadership
Norcross, Georgia, United States · On-site
Slip Robotics is a B2B Robotics-as-a-Service company deploying autonomous loading and unloading robots — SlipBots and SlipLifts — at warehouse and fulfillment sites across North America. Our customers are some of the lar…
Skills: Fiber laser cutter operation, Press brake operation, MIG welding, TIG welding, Laser welding
Norcross, Georgia, United States · On-site
$22/hr–$25/hr
Are you working toward your BCBA and looking for a practicum experience that actually supports your growth? Centria’s Elevate Program is a full-time, paid practicum opportunity where you'll earn supervision hours, mentor…
Skills: ABA therapy, Behavior analysis, Clinical documentation, Data-driven care, Practical functional assessment
Norcross, Georgia, United States · On-site
Slip Robotics is a B2B Robotics-as-a-Service company deploying autonomous loading and unloading robots — SlipBots and SlipLifts — at warehouse and fulfillment sites across North America. Our customers are some of the lar…
Skills: Inventory management, Logistics operations, Supply chain strategy, ERP systems, NetSuite
Norcross, Georgia, United States · On-site
$18/hr–$22/hr
Looking for a place where you can thrive? SavATree’s mission is to take our passion for nature and keep this country’s outdoors beautiful and flourishing. Through our comprehensive tree, shrub, and lawn care …
Skills: Tree pruning, Chainsaw operation, Aerial lift operation, Tree species identification, Safety standards
Norcross, Georgia, United States · On-site
$25/hr–$35/hr
Tree Climber What We Offer· Compensation: Competitive pay based on experience, skill level, and responsibilities Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Pla…
Skills: Tree climbing, Pruning, Chainsaw operation, Aerial lift operation, Tree identification
Norcross, Georgia, United States · On-site
HOSPICE SERVICES - Nurse On-Call (LPN or RN) Weeknights, 4:30p-8:30a Join the PruittHealth Hospice family, where the health and safety of our workforce is our top priority! We're not only committed to your career, we're …
Skills: Patient Assessment, Hospice Care, Patient Treatment, Clinical Documentation, Care Planning
Norcross, Georgia, United States · On-site
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus…
Skills: Customer service, Sales order processing, Technical advice, Troubleshooting, Upselling
Norcross, Georgia, United States · On-site
$80k–$100k/yr
CleanSpark (Nasdaq: CLSK), is a market-leading data center developer with a proven track record of success. We control a portfolio of more than 1.8 GW of power, land, and data centers across the United States powered by …
Skills: Real estate law, Title insurance, ALTA surveys, Due diligence, Zoning ordinances
Norcross, Georgia, United States · On-site
$17/hr–$26/hr
Job DetailsJob Location: SPP Pumps - Norcross, GA 30071Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.50 - $26.00 HourlyJob Category: ManufacturingPosition Summary Conduct a variety of hydraulic an…
Skills: Manufacturing processes, Pump assembly, Lathe operation, Balancing machine operation, Hydraulic testing
Norcross, Georgia, United States · On-site
As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, w…
Skills: Youth development, Child supervision, Activity planning, Communication, Microsoft Office
Norcross, Georgia, United States · On-site
$25/hr
Job DetailsJob Location: GA-Divisional HQ - Norcross, GA 30093Salary Range: $25.00 HourlyJob Category: FinanceThis position is responsible for: Performs specialized clerical and bookkeeping tasks in the recording and mai…
Skills: Bookkeeping, Financial reporting, Data entry, Accounts payable, Accounts receivable
Norcross, Georgia, United States · On-site
Job DetailsJob Location: Norcross GA - Norcross, GA 30071Position Type: Part TimeJob Shift: AnyClarion Security LLC takes pride in building its culture of excellence one professional team member at a time. Not only do we…
Skills: Mobile patrol, Incident reporting, Security monitoring, Communication, Vehicle operation
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The Client Success Agent serves as the primary point of contact for customers, managing inquiries, order support, and issue resolution across phone, chat, and email. They are responsible for tracking orders, coordinating with internal teams, and maintaining accurate records in the CRM system.
Candidates must have at least 12 months of customer service experience and a high school diploma or equivalent. Proficiency in CRM systems, order management software, and MS Office is required, along with strong verbal and written communication skills.
We are the world’s largest emblem manufacturer and embroidery services with 8 strategic locations throughout the US, Canada, Mexico, and Europe.
We have been trusted year after year by customers for over 30 years to provide high-quality products and embroidery services that help customers create a great look, and memorable experiences, and promote their brand.
We offer a wide variety of emblem options, ranging from traditional embroidered to FlexStyle patches and everything in between.
Our culture is represented by our Core Values: Stay positive, Get the Job Done, Keep Smart, 100% Committed to the team, Continuous Improvement, and Customer Centricity.
The Client Success Agent role is suited to a candidate who already has hands-on customer service experience and can handle a full caseload of customer inquiries, order support, and issue resolution while exceeding customer expectations and with minimal ramp-up time.
You'll be the primary point of contact for customers reaching out by phone, chat and email, working across our CRM, phone, and order management systems to track, process, and resolve requests accurately and on time.
Serve as the customer's day-to-day point of contact and advocate, covering an assigned portfolio as well as accounts without a dedicated Client Success Agent, and coordinating with Sales as needed.
Handle inbound and outbound customer calls, email, and chat inquiries, and guide customers on website and ordering processes, providing timely, professional responses and building familiarity with each customer's preferences and ordering patterns.
Enter and track customer orders, quotes, designs, Customer Supplied Goods, and custom order types in accordance with SOPs and SLAs, logging every customer interaction and order update in the CRM in real time.
Confirm special requirements and verify pricing matches what Sales quoted on new customer projects, coordinating with Production and Design/Quality teams on progress, risks, and status.
Troubleshoot order issues and resolve escalated or complex customer issues within SLA, processing approvals, remakes, or credits as needed and following documented procedures and escalation paths.
Track performance against individual KPIs aligned with the Hoshin plan (First Reply Time, Order/Quote Accuracy, SLA Compliance, CRM Documentation, and Call/Chat Interaction Quality), and flag recurring issues or process gaps to leadership.
High school diploma or equivalent required; Associate's degree preferred.
Minimum 12 months of customer service experience (call center, order management, account-based support, or similar), including interacting with internal and/or external customers.
Comfortable working across multiple systems at once (CRM, phone, order management) while handling customer interactions, with computer proficiency in MS Office (Outlook, Excel, Word, Teams, SharePoint).
Strong verbal and written communication skills, including the ability to de-escalate frustrated customers.
Proven ability to manage a high volume of orders/inquiries with strong attention to detail, problem-solving, and follow-up discipline.
Emotional intelligence, customer empathy, and a positive, solution-oriented tone, with the flexibility to learn and adapt within structured processes and SLAs.
Experience with an ERP or order management system, quoting and/or account-based support.
Experience in a manufacturing, custom products, or B2B order environment is a plus.
Strong understanding of professional business communication styles and customer expectations.
Able to read, write, and speak English professionally and empathetically across email, chat, and phone.
Comfortable adapting tone to explain processes and next steps clearly and calmly.
Fast-paced professional office environment; requires managing multiple tasks and communications (email, chat, phone) simultaneously.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
World Emblem is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. World Emblem is proud to be a drug-free workplace. All applicants will undergo a criminal background check and pre-placement drug screen, and we participate in E-Verify.
We are the leader in custom branded solutions for uniform, workwear, fashion and law enforcement.
World Emblem is one of the world's leading suppliers of high-quality decorations. We offer a wide variety of custom embroidered, sublimated, and digitally printed patches, high-visibility striping, transfers, and more. Our product quality is backed by a high level of customer satisfaction, and with an average turnaround time of less than 5 days on most products, we offer one of the most competitive timelines in the market. Our newest emblem product, EcoWoven, delivers the authentic look and texture of traditional woven patches while adding modern performance and sustainability. Made from recycled materials, EcoWoven offers crisp detail, rich color depth, and perfectly centered designs that hold their shape across a wide range of applications including apparel, caps, bags, headwear, and hardgoods. World Emblem is committed to building long-term relationships with our clients, grounded in deep expertise and a consistently reliable experience. Our mission is to help your business create an unforgettable first impression. We look forward to serving you with passion and excellence, and on behalf of every employee at World Emblem, we appreciate your support over the past 25 years. We are caretakers of brands. We are focused on client satisfaction. We are supporters of our employees' growth and success. Welcome to World Emblem.
Offices: 602 SW 12th Ave, Fort Lauderdale, Florida 33312, US
