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Full-time
high school
Posted 16d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for the daily operations of the restaurant, focusing on sales growth, labor controls, and product quality. They lead the team to achieve brand goals while ensuring guest satisfaction and compliance with all laws and policies.
Requirements
Candidates must have a high school diploma and at least two years of leadership experience in the restaurant, hospitality, or retail industry. Experience managing financial outcomes and direct reports is required.
Full job description
Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand.
Competencies:
Complex problem-solving skills
Sound judgment and decision making
Time and Financial Resource Management
Ability to lead with respect and integrity
Detail-oriented and organized
The ability to lead a team and function within a team
Strong interpersonal and communication skills, both verbal and written
Maintaining a high performance and accountable culture
Ability to motivate and empower a team to deliver the best
Possess strong change management skills
Self-driven and flexible
Microsoft Office Suite proficiency
Essential Job Functions:
Ensure restaurant achieves both financial commitments and guest satisfaction goals.
Maintain a high energy attitude to motivate associates and satisfy guest needs.
Ensures food, beverage and service quality meet or exceed standards.
Recruit, interview, hire and conduct performance appraisals for associates.
Responsible for development and succession planning for associates.
Provide disciplinary action for associates and terminations, when applicable.
Ensure direct reports perform all assigned job duties in a prompt and accurate manner.
Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies.
Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations.
Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates.
Other duties, as needed.
General Conditions and Physical Demands:
50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)
Lift, move or carry up to 75 pounds
Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.
Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking
Travel
Occasional travel for off-site meetings
Required Education and Experience
High School Diploma or equivalent
Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.
ADT PIZZA, LLC is a franchisee of Pizza Hut located in 9 states. Founded in 2018 the company currently has 200 stores with approximately 4000 team members. ADT PIZZA, LLC is filled with energetic, creative, positive, hardworking, team members who bring out the best in each other day in and day out. We have fun, we work hard, and we celebrate each other’s successes.
Offices: 20 KETCHUM ST, Westport, Connecticut 06880, US
Customer ServiceFast-Moving Consumer GoodsFood DeliveryFood and BeverageFranchiseHospitalityManagement ConsultingRestaurantsRetailRestaurants & Cafes