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Other
bachelor degree
Posted 7d ago
Apply by Aug 10
~40 hrs/week
Responsibilities
The Admissions Assistant manages the patient intake process, including clerical duties, insurance verification, and documentation. They also ensure patient safety through regular supervision, safety checks, and providing a supportive environment.
Requirements
A bachelor's degree is preferred, along with at least one year of experience in a healthcare setting. Candidates must obtain CPR and de-escalation/restraint certifications upon hire.
Full job description
Overview
Admissions Assistant - Oasis Behavioral Health
Shift: PRN / 1 Weekend Day
We are seeking compassionate and detail-oriented healthcare professional with expertise in patient admissions, intake coordination, insurance verification, and behavioral health services. Skilled at building therapeutic relationships with patients and families, facilitating seamless transitions of care, and collaborating with multidisciplinary teams to ensure safe, efficient, and patient-centered outcomes. If you are Dedicated to delivering exceptional customer service, maintaining regulatory compliance, and prioritizing patient safety throughout every stage of the admission and treatment process, apply now!
Responsibilities
ESSENTIAL FUNCTIONS:
Greet and search new patients and those transporting patients upon arrival.
Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims, and answering phones.
Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing, notify the clinical lead of the patient’s arrival, and escort the patient and documentation to the appropriate location within the facility.
Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.
Demonstrate a positive, empathetic, and professional attitude toward customers always.
When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
Ensure the well-being of patients and provide a positive, supportive, and structured environment.
Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
Document timely, accurate, and appropriate clinical information in patients’ medical records and inpatient registration or other technology systems.
Assist in providing a safe, secure, clean and, comfortable environment for patients, significant others and, staff.
Interact routinely with patients, observe behaviors, and communicate significant observations to admissions staff.
May obtain patient's vital signs, height, and weight as assigned and document in the patient record.
Engage patients in activities and interactions designed to encourage the achievement of the treatment goals.
Assist incoming patients/family members with contraband searches, and itemizing belongings and valuables when needed.
Complete and maintain required documentation.
Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
May provide transportation for the patient, or coordinate transportation with an appropriate staff member.
Recognize that patient safety is a top priority.
Data Entry
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
Bachelor’s degree is preferred; Social Services field is a plus.
One or more years’ experience in healthcare preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.
ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
Where Change Begins
For thirty years, Oasis Behavioral Health has offered quality mental health care for adolescents who are grappling with behavioral issues, co-occurring disorders, and addiction concerns. With a team determined to provide exceptional, value-driven treatment, adolescents in need can begin making positive transformations that will support a life of recovery.
The care provided at Oasis is based on recovery, empowerment, support, and compassion. Through the inclusion of these values, the highly skilled and experienced staff of professionals at Oasis are able to supply top level care for the following conditions:
• Anxiety
• Depression
• Posttraumatic stress disorder (PTSD)
• Bipolar disorder
• Psychosis
• Suicidal ideations
• Attention-deficit/hyperactivity disorder (ADHD)
• Aggression
• Conduct disorder
• Intermittent explosive disorder (IED)
• Oppositional defiant disorder (ODD)
Addictions treated at Oasis include:
• Alcohol
• Cocaine
• Meth
• Prescription drugs
Oasis utilizes evidence-based and research-supported treatments that can elicit positive change in adolescents who are struggling with any number of the conditions above. Primary programming options at Oasis include adolescent acute inpatient care, outpatient care, and a recovery school. Additionally, specialized programming is supplied through a psychiatric program, Illness Management and Recovery, Crisis Prevention Institute, Oasis Recovery School, and The Jason Foundation Suicide Prevention Program.
Oasis Behavioral Health offers the programming and treatments required to allow those in need to begin fully recovering. To learn more, please visit http://www.obhhospital.com/ or call (480) 470-0069.
Offices: 2190 N. Grace Blvd, Chandler, AZ 85225, US · 1120 E 6th Street, Casa Grande, AZ 85122, US
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