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Company Description RPM Pizza has been one of the largest Domino’s franchises in the United States for over 40 years, is family-owned and operates over 160+ stores in four states, including Indiana, Mississippi, Alabama,…
Skills: Leadership, Customer Service, Team Training, Labor Management, Food Safety
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The General Manager is responsible for overall store performance, team leadership, and operational excellence. Key duties include managing sales, labor, and inventory while ensuring compliance with safety and brand standards.
Candidates must have completed a General Manager in Training program or have prior GM experience with a proven track record in high-volume environments. Required qualifications include food safety certification and the ability to pass background and drug screenings.
RPM Pizza has been one of the largest Domino’s franchises in the United States for over 40 years, is family-owned and operates over 160+ stores in four states, including Indiana, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
The General Manager (GM) is responsible for overall store performance, team leadership, and operational excellence. The GM leads by example, follows all RPM and Domino’s policies 100% of the time, and holds the team accountable to the same standards. This role drives results through people development, food safety, customer service, and financial performance.
KEY RESPONSIBILITIES
• Lead, train, coach, and develop Team Members using RPM training tools.
• Foster a positive, high-energy culture that values accountability and teamwork.
• Ensure compliance with all RPM, Domino’s, safety, security, and health department standards.
• Deliver consistent product quality, service, and store image.
• Manage sales, labor, inventory, cash handling, scheduling, and forecasting.
• Execute local store marketing and represent RPM as a Brand Ambassador.
• Uphold and represent RPM and Domino’s brand standards.
• Support scheduling, labor management, attendance, and punctuality.
• Resolve customer and Team Member concerns with a sense of ownership.
• Operate all store equipment, including ovens and food preparation tools.
• Demonstrate effective time management and multi-tasking skills.
• Maintain a positive, fun, and engaging environment for Customers and Team Members.
• Work a schedule of 40 plus hours a week based on business needs, including nights, weekends, and holidays.
QUALIFICATIONS
• AM4 or prior General Manager with District Manager approval and good standing.
• General Manager in Training Program completion or equivalent required.
• Proven success in a high-volume environment.
• Strong math, technology, and leadership skills.
• Ability to pass background and drug screening.
• Required food safety certification per local regulations.
PHYSICAL REQUIREMENTS
• Ability to stand and walk for extended periods on tiled surfaces.
• Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
• Frequent bending, reaching, and stretching; occasional crouching and climbing.
• Ability to work at stations 36"–48" high and reach shelves up to 72".
• Operate standard kitchen equipment and office tools.
• May be required to drive for deliveries or local marketing
FLSA CLASSIFICATION
This position is classified as Exempt under the Fair Labor Standards Act (FLSA).
EEO STATEMENT
RPM Pizza is an Equal Opportunity Employer and does not discriminate based on any legally protected status.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Feeding the Power of Possible, One Pizza at a Time.
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.
Offices: 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48106, US
