Cambridge, Massachusetts, United States · Remote Solely
$100k–$120k/yr
About the role: The Platform Product Manager will play a pivotal role in defining and guiding the success of the iCivics platform throughout its lifecycle. They will act as the central hub connecting customer needs, orga…
Skills: Product management, Edtech, Platform strategy, User research, Roadmapping
Cambridge, Massachusetts, United States · Hybrid
$65k–$75k/yr
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Event planning, Budget tracking, Logistical coordination, Social media management, Web editing
Cambridge, Massachusetts, United States · On-site
$18/hr–$20/hr
Description Facility Management Corporation, known as “FMC Ice Sports” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities a…
Skills: Facility maintenance, Janitorial services, Ice resurfacer operation, Customer service, Time management
Cambridge, Massachusetts, United States · Hybrid
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Legal research, Legal writing, Editing, Proofreading, Project management
Cambridge, Massachusetts, United States · Hybrid
$75k–$90k/yr
Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top p…
Skills: SQL, Python, Quantitative Analysis, Programming, Data Modeling
Cambridge, Massachusetts, United States · On-site
$19/hr–$20/hr
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency ba…
Skills: Residential support, Client confidentiality, Facility maintenance, Conflict resolution, Safety monitoring
Cambridge, Massachusetts, United States · On-site
$19/hr–$20/hr
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency ba…
Skills: Residential support, Facility maintenance, Client confidentiality, Conflict resolution, Safety monitoring
Cambridge, Massachusetts, United States · On-site
$19/hr–$20/hr
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency ba…
Skills: Residential support, Client confidentiality, Professionalism, Facility maintenance, Safety monitoring
Cambridge, Massachusetts, United States · On-site
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Light microscopy, Experimental design, Image analysis, Microscope maintenance, Troubleshooting
Cambridge, Massachusetts, United States · On-site
$19/hr–$20/hr
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency ba…
Skills: Residential support, Facility maintenance, Client confidentiality, Crisis intervention, Safety monitoring
Cambridge, Massachusetts, United States · On-site
$19/hr–$20/hr
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency ba…
Skills: Residential support, Facility maintenance, Client confidentiality, Professionalism, Safety monitoring
Cambridge, Massachusetts, United States · On-site
$19/hr–$20/hr
For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency ba…
Skills: Residential support, Facility maintenance, Client confidentiality, Professionalism, Safety monitoring
Cambridge, Massachusetts, United States · Hybrid
$70k–$80k/yr
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Payroll processing, Financial accounting, PeopleSoft, Oracle, Excel
Cambridge, Massachusetts, United States · On-site
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Cleaning, Sanitization, Floor maintenance, Waste management, Customer service
Cambridge, Massachusetts, United States · On-site
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Custodial services, Floor maintenance, Sanitization, Waste management, Equipment operation
Cambridge, Massachusetts, United States · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work togethe…
Skills: Inventory management, Product fulfillment, Customer service, Merchandising, Communication
Cambridge, Massachusetts, United States · On-site
$161k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Strategic planning, Operational excellence, Cross-functional leadership, Stakeholder management, Business acumen
Cambridge, Massachusetts, United States · On-site
About Cartesian Cartesian is building spatial intelligence for indoor environments to drive operational efficiency. We’re tackling one of the biggest challenges in the $35T global retail industry: in-store inventory visi…
Skills: Machine Learning, Computer Science, Sensor Fusion, Spatial AI, Signal Processing
Cambridge, Massachusetts, United States · On-site
About Cartesian Cartesian is building spatial intelligence for indoor environments to drive operational efficiency. We’re tackling one of the biggest challenges in the $35T global retail industry: in-store inventory visi…
Skills: Machine learning, Spatial AI, Sensor fusion, Signal processing, Perception
Cambridge, Massachusetts, United States · On-site
$28/hr–$28/hr
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Cleaning, Sanitization, Floor maintenance, Waste management, Customer service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Platform Product Manager will define and guide the success of the iCivics platform by connecting customer needs, organizational objectives, and technical feasibility. They are responsible for product discovery, roadmap maintenance, cross-functional collaboration, and monitoring performance post-launch.
Candidates must have 8+ years of product management experience, preferably in edtech, with a proven track record of owning a platform product at scale. Experience in shipping AI-powered features and the ability to influence cross-functional teams without direct authority are essential.
About the role: The Platform Product Manager will play a pivotal role in defining and guiding the success of the iCivics platform throughout its lifecycle. They will act as the central hub connecting customer needs, organizational objectives, and technical feasibility. The role is part of the Product team and reports to the Senior Director, Innovation and Product Management.
Strategy & Vision
Understanding the Market & Users: Collaborating with Marketing to conduct market research, competitive analysis, and with UX to conduct in-depth user research (interviews, surveys, usability testing) to identify unmet needs, pain points, and opportunities.
Defining the Product Vision: Articulating a clear, inspiring long-term vision for the platform that aligns with the organization’s overall strategy.
Developing the Product Strategy: Outlining with input from Marketing and other Product Owners how we will achieve the platform vision, including target users, key problems to solve, and differentiation.
Roadmapping: Creating and maintaining a roadmap that outlines the key projects, features, and innovative experiments planned over specific time frames, balancing short-term goals with long-term vision.
Product Discovery & Definition
Problem Identification: Clearly articulating the "why" behind what needs to be built – what problem are we solving for whom?
Defining Requirements: Translating user needs and business goals into clear and concise product requirements, user stories, and acceptance criteria for the technology team, including functionality, user experience (UX) flows, and success metrics.
Prioritization: With input from Product Owners, Marketing and Tech teams, continuously prioritizing the platform backlog based on strategic importance, customer value, technical effort, and business impact.
Day-to-Day Execution
Collaboration with Technology: Working closely with the technology team throughout the development cycle to ensure requirements are understood, technical challenges are addressed, and the product is built to specifications. Answer questions and make real-time decisions.
Design (UX/UI) Alignment: Providing guidance to UX design to ensure the product is intuitive, user-friendly, and visually appealing, translating user needs into effective interfaces.
Stakeholder Management: Communicating progress, challenges, and decisions to internal stakeholders.
Launch & Growth
Go-to-Market Strategy: Collaborating with the marketing and comms team to define launch plans, messaging, and positioning for new platform features. Collaborate with the technology team to create support and maintenance plans.
Performance Monitoring: Collaborating with Principal Data Scientist to define key metrics (KPIs) and analyze product performance after launch, using data to understand user behavior, identify issues, and inform future iterations.
Iteration & Optimization: Based on data and user feedback, identifying opportunities for continuous improvement, new feature development, or product sunset.
Who you are
This role is ideal for someone with the following skills and mindsets:
Adaptive leadership: Embraces the transition from funder-driven to customer-centered product development, helping teams shift mindsets while maintaining productivity and morale
Communication as connective tissue: Serves as the central communication hub between product vision, technical feasibility, and user needs—ensuring all stakeholders have the context they need to contribute effectively
Growth mindset in action: Views the challenges of organizational restructuring as opportunities to develop new capabilities, both personally and as a team
Communication & Storytelling: Articulates vision, strategy, and requirements clearly to diverse audiences.
Leadership & Influence: Leads cross-functional teams without direct authority.
Analytical Thinking: Uses data to make informed decisions and measure success.
Technical Understanding: Conversant in technology in order to communicate effectively with engineers and understand feasibility.
User Empathy: Deeply understands the needs, behaviors, and pain points of the target users, tracking and communicating key shifts
Business Acumen: Understands market dynamics, revenue models, and business objectives.
What you’ll need:
8+ years of product management experience, including meaningful time in edtech or another mission-driven, learning-focused industry
Demonstrated success owning a platform product at scale — ideally one connecting multiple user types (e.g., students, teachers, administrators) with millions of users
Experience building or shipping AI-powered product features, with a thoughtful point of view on responsible AI use in sensitive contexts like education
A track record of translating ambiguous, cross-functional inputs (market research, user research, engineering constraints) into clear roadmaps and requirements
Comfort operating as a "hub" role — influencing engineering, design, marketing, and data science teams without direct authority
Experience partnering with data science/analytics to define KPIs and drive post-launch iteration
Bonus: background or interest in civic education, K-12 education, or nonprofit/mission-driven organizations
Salary: The expected salary for this position is between $100-$120K plus benefits.
Benefits:
Health First: Medical options with $0 deductible (covered by us).
True Flexibility: 100% remote (US) with flexible hours to fit your life.
Abundant Rest: 5 weeks PTO + Winter Break + Summer Fridays + a guaranteed 4-day July 4th weekend.
Family Support: 12 weeks of 100% paid parental leave.
Growth & Connection: Annual professional development stipend and an in-person annual staff retreat to bond with your team.
Location: This position is remote and able to work from anywhere in the United States, with occasional travel (less than 25%).
Application Process: Please apply online with a resume and cover letter sharing your interest in iCivics and this role; we will be reviewing applications on a rolling basis
We inspire a passion for civic learning so youth can shape the world around them & believe in our country’s future.
Founded in 2009 by Supreme Court Justice Sandra Day O’Connor, iCivics is a nonpartisan organization dedicated to advancing civic learning by providing educators and students with the knowledge, skills, and resources needed to embrace and engage in our civic life together. We empower educators and lead the movement to make civic education a nationwide priority so all young people have the confidence to shape the world around them and believe in our country’s future.
Offices: 1035 Cambridge St, Suite 1, Cambridge, Massachusetts, US
