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Full-time
Base Salary, Performance-based Bonuses, CLT Employment, Flexible Hours, Remote Work Possibility, 30 Days Paid Annual Leave
Posted 23d ago
~40 hrs/week
Responsibilities
Manage the full scope of Brazil logistics operations, including customs clearance, certification, and warehouse coordination. Lead the local team and manage relationships with logistics providers and customs brokers to optimize tariffs and service levels.
Requirements
Requires hands-on experience in international logistics and end-to-end customs clearance operations with a proven track record of leading teams. Fluency in English and Portuguese is required, with a preference for experience in retail imports from China or Comex companies.
Full job description
JoomPro is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPro is one of the key businesses of Joom, an international tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: Joom, a global cross-border marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Portugal, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We are looking for a Head of Customs and Logistics to manage JoomPro's logistics and customs operations in Brazil, lead a team, and drive continuous improvement across customs clearance, certification, and warehouse coordination.
Responsibilities
Manage and control the full scope of Brazil logistics operations: customs clearance, logistics providers, certification, and warehouse coordination
Own relationships with logistics providers, customs brokers, freight forwarders, and carriers; negotiate tariffs and service levels
Identify, evaluate, and onboard new logistics and customs partners on an ongoing basis
Build and refine operational processes with each partner based on hands-on analysis of performance data
Track delivery performance and benchmark contracted rates against the market to drive continuous improvement
Lead and develop the local logistics and customs team
Hands-on experience managing international logistics operations
End-to-end expertise in customs clearance operations
Proven track record leading and developing operational logistics teams
Experience finding new logistics/customs partners and negotiating tariffs and contracts
Comfortable working through day-to-day operational details as well as high-level strategy
Fluent English and Portuguese
Preferred
Background in a retail company importing from China, at a logistics/customs service provider, or at a Comex company
Familiarity with Brazilian import modalities such as Importação por Encomenda and Importação por Conta e Ordem
We offer
Compensation package: base salary and performance-based bonuses, CLT employment
Office-first: flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leave
Care & Wellbeing: extended health insurance for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice here: https://legal.joom.com/recruitment/JoomProBrazilJobApplicantPrivacy_Notice.pdf By responding to the vacancy, you acknowledge that you have read our Privacy notice
Related keywords
Customs ClearanceLogisticsB2B MarketplaceCross-border E-commerceImportação por EncomendaImportação por Conta e OrdemFreight ForwardingSupply ChainComexTariff NegotiationWarehouse ManagementBrazil LogisticsRetail ImportPerformance Benchmarking
Joom is an international group of e-commerce companies.
Our mission is to Make Global Trade Better via Technology.
We are here to transform the largest industry in the world, global trade, which today accounts for 62.5% of global GDP, making it more transparent, efficient, and technology-driven.
Joom was founded in 2016 in Riga, Latvia. In 2023, we opened our headquarters in Lisbon, Portugal. We also have offices in China, Brazil, the USA, and Germany.
Today, Joom Group brings together the following businesses:
Joom, a global cross-border marketplace where millions can find anything they want at fair prices.
JoomPro, the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets.
JoomPulse, an AI analytics tool for Mercado Livre sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions.
Onfy, an online pharmaceutical marketplace in Germany.
Offices: Rua Alexandre Herculano 50, 1250-009, floor 1 and 2, Lisbon, Lisbon 1250-048, PT · Perses iela 8, Riga, Latvia, LV · Skalitzer Straße 104, Berlin, DE · 21 Rue Glesener, Luxembourg, LU · 3038 Jintian Road, Shenzhen, CN
How many Transportation jobs are open in São Paulo, Brazil right now?
There are currently 394 open transportation positions in São Paulo, Brazil listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in São Paulo, Brazil?
Companies currently hiring include DiDi, Amazon, Transport AI, Egis, Coca-Cola FEMSA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in São Paulo, Brazil?
Yes — 141 of the 394 open transportation positions offer remote or hybrid work (9 remote, 132 hybrid).
How do I apply for Transportation jobs in São Paulo, Brazil?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.